Beach nearby, white sand, free beach cabanas, sun loungers

Reviews of Sunbay Hotel

3 out of 5
Sunbay Hotel
Maxwell Coast Road, Maxwell, Christ Church

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 44 reviews" "
Rating 8 - Good. 15 out of 44 reviews" "
Rating 6 - Okay. 12 out of 44 reviews" "
Rating 4 - Poor. 5 out of 44 reviews" "
Rating 2 - Terrible. 4 out of 44 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arlene

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Just what our family needed! Lovely staff, clean rooms, enjoyable breakfast, carefree and relaxing! Great time with the kids by the pool, we enjoyed it all!
Stayed 2 nights in Mar 2024

8/10 Good

cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet, comfortable location. Lovely interior courtyard area with pools. Internet/tv reception was inconsistent.
Stayed 13 nights in Mar 2024
Response from GM on Mar 25, 2024
Thank you for your feedback.

8/10 Good

Janique Tywanie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
took my mom for her 60 th birthday and i can tell you it was amazing ! the breakfast is to die for soo many options ! the rooms were clean . It would have been nice to get a comforter because the sheets don’t do justice with the AC on and i’m still waiting on my iron , and a kettle would be a nice little addition but all in all it was a great experience
Stayed 3 nights in Mar 2024
Response from GM on Mar 22, 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 Okay

Rodwell Alphonso

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from GM on Mar 22, 2024
Thank you for your feedback.

8/10 Good

Maimouna, Glenarden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 22, 2024
Thank you for your review.

8/10 Good

Marie Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Sunbay hotel in itself is good, friendly staff. The restaurant is very limited & they close the bar at 9:00 pm & no snacks available. They should upgrade their WiFi which is often not accessible while in your room, may have to sit in the lobby for connection. Overall for the price I would recommend it.
Stayed 7 nights in Mar 2024

8/10 Good

Gavin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was friendly I would visit again..
Stayed 5 nights in Feb 2024
Response from GM on Mar 22, 2024
Thank you for your kind review.

6/10 Okay

Kamini

Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2024
Response from GM on Mar 22, 2024
Thank you for your review.

8/10 Good

Stephen Free

Liked: Cleanliness
Stayed 23 nights in Jan 2024
Response from GM on Mar 22, 2024
Thank you for your review.

8/10 Good

Judith

Liked: Cleanliness, staff & service
Over all it was apleasant stay just felt the receptionists at check in did not go through the basics, you had to ask alot of questions
Stayed 2 nights in Feb 2024
Response from GM on Mar 22, 2024
Thank you for your feedback.

10/10 Excellent

Linda, Italy Cross

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel. Quiet and peaceful. Nice breakfast included. I enjoyed my stay.
Stayed 4 nights in Feb 2024
Response from GM on Mar 22, 2024
Thank you for your kind review.

4/10 Poor

Scherrie Renee

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were several issues, the WiFi didn't work well even in the common areas, the lights stopped working in the room we reported it in the morning when we went out and the maintenance man had just come from the room after 4 upon our return, the breakfast is limited, couldn't get an extra pillow and when inquired about it, the receptionist told me they were busy so housekeeping didn't get to do it and they have left for the day. The phone in the room never worked even after reporting it no one ever came. You have to pay 20 dollars to get a pool towel. The chefs at breakfast were accommodating and Jada at reception was friendly.
Stayed 2 nights in Feb 2024
Response from GM on Mar 22, 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 Okay

glenn

Traveled with partner
Noisy barking dog woke us up several times. No screens on windows or patio door. Only sheets on bed and no blankets in closet. The bathroom sink had to plug and someone had already obviously lost a toothpaste cap. Free breakfast but food wasn't very good. Chose to stay here 1 night before our scheduled stay down the street because it was convenient. Pros they have a decent deep pool, an elevator, front desk staff pleasant. Know that this is not on the beach side if that is what you're looking for. Room overlook pool and inner courtyard.
Stayed 1 night in Feb 2024
Response from GM on Mar 22, 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

6/10 Okay

Sula Oklie

The front desk staff was very helpful and friendly .The room was dated shower curtain had mold on it paint on ceiling was chipping off
Stayed 6 nights in Jan 2024
Response from GM on Mar 22, 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

2/10 Terrible

Jeanmarc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from GM on Mar 22, 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

10/10 Excellent

Omar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023

4/10 Poor

Khadija

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Some of the hotel staff were unfriendly. Arrived at half 3 to check in and had to wait half an hour to get into my room. Trolleys were being rolled up and down the corridor all the time. The room's door to the gallery couldn't lock. Breakfast on new years day started late...about half hr after the scheduled start time. I will not stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Elena

Liked: Cleanliness
Stayed 5 nights in Dec 2023

6/10 Okay

jenelle

Stayed 4 nights in Dec 2023

2/10 Terrible

NADIA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels provided, no blankets. Air conditioning not working. Nath soap provided was dish soap. Went over the Christmas period & the restaurant was closed. No foid amenities or alternatives for diningvwas available. Staff did not care that guests did not have food available. No drinking water was available also.
Stayed 3 nights in Dec 2023

4/10 Poor

david

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
a new paint cover does not enough to hide the building condition
Stayed 2 nights in Dec 2023

2/10 Terrible

EVELYN GIROD

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Osvaldo Miguel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo con un staff joven de trabajo, volvere pronto
Stayed 1 night in Dec 2023

6/10 Okay

Aaron, Bronx

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs extensive updating.
Stayed 5 nights in Dec 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a great base, the staff were very friendly and helpful, the Manager was amazingly friendly and helpful with a couple of requests. The room was big, clean and comfortable and also very quiet the whole time we stayed there. I would recommend this hotel for people that want a quiet stay a bit away from any facilities etc but it suited myself and partner as we jumped on buses to Bridgetown beach and other places to explore. Thank you Sunbay.
Stayed 11 nights in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff. They went out of their way to accommodate I did not like the cold showers. In the 4 days I only had hot water once and it was sporadic. The hotel is nice and I would stay there again.
Stayed 4 nights in Nov 2023

6/10 Okay

Shivanand

Liked: Staff & service
Hotel is dated and needs upgrading. Very friendly staff who went out of their way for me
Stayed 3 nights in Nov 2023
Response from GM on Nov 25, 2023
Thank you for your review.

8/10 Good

Shewane

Stayed 3 nights in Nov 2023

8/10 Good

Lorna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed for just 1 night and the room itself is lovely and comfortable and very clean. The staff on the front desk were very helpful and friendly. The property itself looks tired and in need of a bit of a make over. We were disappointed that we could not get an evening meal on site and actually had to go to your sister hotel for this. We did have breakfast on site, which was really nice. It also states on the internet that you have a gym, but we were told that this too is at the sister site.
Stayed 2 nights in Nov 2023
Response from GM on Nov 13, 2023
Thank you for your review. We hope to be able to extend our Restaurant service to dinner very soon. I think there may have been a miscommunication as we have a fully equipped strength and conditioning gym on property.

8/10 Good

RICK

Liked: Cleanliness, staff & service, property conditions & facilities
More lighting in the parking lot
Stayed 2 nights in Oct 2023
Response from GM on Oct 27, 2023
Thank you for your feedback. We will look into your suggestion.

4/10 Poor

Alejandra

Disliked: Amenities
El personal atiende amargado y de mala manera. Los desayunos son pobres y sirven siempre lo mismo.
Stayed 3 nights in Feb 2024
Response from GM on Mar 22, 2024
Thank you for your feedback. We will address the areas of concern that you highlighted.

2/10 Terrible

SATORU

Stayed 2 nights in Jan 2024
Response from GM on Mar 22, 2024
We appreciate your feedback.

6/10 Okay

Kenji

Disliked: Cleanliness
Comfortable but the room with thin walls and the shower with little water volume gave negative feelings.
Stayed 2 nights in Jan 2024
Response from GM on Mar 22, 2024
Thank you for your feedback.

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Tuve inconveniente con el sanitario y no lograron resolver. La habitación tenia unas puertas que conectaban a otras 2 habitaciones y aunque no tenian acceso, eso quitaba la privacidad, se podia escuchar de una habitación a la otra
Stayed 7 nights in Dec 2023