Ratings based on 62 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from New York, NY
Excellent Weekend Getaway!Posted Jul 7, 2014
Pros: We really enjoyed the cozy feeling of this medium hotel, it felt luxurious without effort. Beautiful grounds, awesome entryway, and fantastic staff.
Cons: Lunch, could use some improvement. The menu options are trying to play to the westerns so pizza, fries, etc are listed but I would steer clear...soggy
Location: Caves, watersports, swimming with sea turtles, beach,
Staff - from the moment you arrive the staff is attentive but not over bearing. They always have a smile and a helpful answer, towel, cold drink, or suggestion at the ready. Hotel - Wow, what a great find! Excellent location for jumping around the island, a few nearby spots to eat, a quiet beachfront and fabulously groomed grounds. While the hotel isn't a big brand name you get the feeling that it easily could give the big boys a run for their money. Food - breakfast included daily, with Champaign was a treat every day. The cook knew exactly how to cook eggs (too often the eggs are overcooked) but the professional level of service extends to the chef and wait staff. Dinner - ask the Ambassadors for suggestions, every spot they recommended was great! Room - garden / ocean / pool view from the ground floor was perfect. We got the best of all worlds room 175! The lobby is a great meeting area for guests, the pool and beach front are perfectly nestled together. Plenty of room for everyone on the beach. Shade and direct sunshine mixtures, with umbrellas, and amazing sunset views!!! I wish I had never left.
for Everyoneby A verified traveler from Houston, TX
Nice hotel great personal attentionPosted Jun 25, 2014
The staff make this hotel something special. They are very attentive to your every need. You really do leave feeling like you've made new friends. We liked the quiet laid back atmophere. We were looking for rest and relaxation and we found it here. The beach is just footsteps away and we hardly found any reason to leave. We would definately return.
for Couplesby Cindy from Home Counties UK
Pleasant stay in beautiful settingPosted Feb 16, 2014
Pros: Location was excellent with lots of restaurants nearby. We were able to walk for an hour with the tide out along the beach. Bed very comfortable.
Cons: Breakfast buffet seemed to be done early (with the exception of eggs) and hot items were not as freshly prepared as they might have been.
Location: Central for lots of other restaurants . Hired a car and saw Plantation House, Botanical Gardens, Kensington oval, the spectacular Atlantic Coast.
We were recommended this hotel by a friend. Our overall impression was very good from the complimentary meet and greet which enabled us to sail through passport control and the friendly greeting upon arrival at The House where our sea view room was ready along with a glass of champagne. The House has a small decked area leading onto the beach and although no 'in house' restaurant a limited menu from Dauphne's next door (just a few steps walk) is always available to eat on the deck. We actually preferred to eat on this area which has a lovely ambiance at night with the sound of the surf only metres away and the area alight with candles. The staff were always friendly and helpful. The room was not huge but having two bathrooms was a bonus. Probably better for not looking directly over the pool but a nice view between trees overlooking the sea. For anyone who spends their day by the pool or on the beach there are constant supplies of bottled water, ice cream, coconut milk etc. The only downside came on the day we were due to leave and our taxi which we had asked the hotel to book for a certain time failed to materialise. When we eventually got one it meant a long queue at the airport which could have been avoided!
for Couplesby Stuart from Chester, UK
Beautiful Hotel, right on the the beachPosted Dec 16, 2013
by TheHosed from California
Better service and rooms elsewherePosted Dec 9, 2013
Pros: Excellent beach access, very friendly staff (even when handling issues), location is great.
Cons: Staff needs to pay attention to detail. Rooms next to Daphne's should be completely removed. They are unusable.
Location: Complementary non-mechanic watersports, swimming.
This was kind of a disheartening stay. The House appeared lovely on the outside and we were greeted by friendly staff. However, our Room (#162) is placed next to Daphne's kitchen. And the kitchen staff decided to power-wash the kitchen at 2AM two nights in a row. After informing Hotel Management (who was "surprised"), we were moved to Room 271. VERY nice room! ... Complete a with leak in the ceiling. I also have to point out that the advertised "Personal Ambassador services per couple" are 100% false. The Ambassador button on the hotel phone forwards to the Concierge desk. It's the same person. And it's only one person, not multiple. Though staff is very friendly, they lack in attention to detail. Example: putting two people in a room and only giving them 1 set of towels and wash cloths. Every single morning, we had to call Housekeeping to replace removed wash cloths. During peak dinner hours, Concierge/"Ambassadors" were not available. The phone lines would not even be answered. We made ALL of our dining and taxi reservations ourselves. Which was maddening, because a large portion of restaurants in Barbados are closed during off season. The beach was great, the scenery was incredible, the weather great. But the rooms and service were far below expectations and, as we found out later, we paid WAY too much money to stay at the House. Competing resorts are actually cheaper, updated, and offer FAR better service! We also were 1 of 2 couples having problems with our stay.
for Couplesby Andy from England
Bad start... great timePosted Nov 23, 2013
Pros: Staff, location, food and cocktails.
Cons: In the end nothing.
Location: Really good beach location.
We got off to a bad start when our welcoming drink was spilt over us! From then on everything became better and better. Staff were fantastic. Breakfast always included some local dishes. Champaign was always topped up. Beach was great. The staff recommended trips and organised superb taxi drivers. You must visit the caves. Best holiday ever.
for Couplesby A verified traveler
Posted Nov 1, 2013 on Hotels.com
for Everyoneby A verified traveler
Posted Oct 21, 2013
for Couplesby Rosita from Ewing, NJ
If you want to be pampered...Posted Oct 1, 2013
Pros: The adults only atmosphere and attentiveness of the staff.
Location: Barbados is a relatively small island so all attractions are just a taxi ride away. Must see is Holetown, Bridgetown and Oinstins Fish Fry.
My husband and I went to celebrate our 16th anniversary. The House was just what we were looking for. The boutique feel of the hotel and the staff was outstanding! We were very pleased with our room and the amenities of the hotel. Everything seemed to be done with the goal of pleasing the guest, paying attention to the small details. An example, during our check in process, we casually mentioned our anniversary; on the day of the anniversary, we returned to our room to find a complementary bottle of champagne and a dessert tray with the words "Happy Anniversary" written in chocolate! We also had the pleasure of enjoying dinner on the beach under a cabana, with a personal wait staff just for us! The staff were all very pleasant and accommodating to any request we had. We couldn't have been more pleased with our stay and cannot say enough good things about The House! We will definitely return!!!
for Couplesby ash from london
The HousePosted Sep 18, 2013
Pros: Relaxed yet elegant
Cons: Ambassadors could pay more attention to detail as the other staff members do.
Location: St James is a perfect location for excellent beaches, fine dining, romantic evenings and nightlife.
Beautiful hotel in a perfect setting, staff are very helpful and facilities are excellent. Daphnes restuarant onsite provides delicious food and the cocktail list at the mount gay rum bar is amazing.