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Reviews of Treasure Beach by Elegant Hotels - All-Inclusive, Adults-Only

4 out of 5
Treasure Beach by Elegant Hotels - All-Inclusive, Adults-Only
Hwy 1, Paynes Bay, St. James

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 99 reviews" "
Rating 8 - Good. 24 out of 99 reviews" "
Rating 6 - Okay. 8 out of 99 reviews" "
Rating 4 - Poor. 4 out of 99 reviews" "
Rating 2 - Terrible. 1 out of 99 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Stayed 4 nights in Oct 2023
Response from Tracess Yarde on Nov 7, 2023
Dear Paul,Treasure Beach has been closed for renovations since 1st September, hence we are unsure if this review is meant for this particular hotel. Should this review be for an earlier stay at the hotel, we are truly sorry that we did not meet your expectations and truly hope that we have an opportunity to welcome you back in the future after our reopening, where we would endeavor to provide you with an exceptionally enjoyable holiday.Warm regards,Tracess YardeOperations ManagerTreasure Beach Hotel

10/10 Excellent

Janet Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet property, excellent staff and delicious food. Suites spacious and well maintained.
Stayed 5 nights in Aug 2023
Response from Tracess Yarde on Aug 30, 2023
Dear Janet Elizabeth,Thank you for posting this lovely five-star review about your stay at Treasure Beach Hotel.We are delighted that you had such an enjoyable stay, made extra special by the quietude, the staff, the food and the suites.We hope that we have the pleasure of welcoming you back to Treasure Beach sometime in the future, where we would endeavor to provide you with another exceptional holiday experience.Warm regards,Tracess YardeOperations ManagerTreasure Beach Hotel

6/10 Okay

Melissa

Stayed 13 nights in Aug 2023
Response from Tracess Yarde on Aug 31, 2023
Dear Melissa,Thank you for taking the time to post a rating about your stay at Treasure Beach Hotel.We hope that you had a lovely stay with us, and hope that we have the opportunity to welcome you back someday, where we would endeavor to provide you with an even better holiday experience.Warm regards,Tracess YardeOperations ManagerTreasure Beach Hotel

10/10 Excellent

sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations. Also, it was very quiet.
Stayed 5 nights in Aug 2023
Response from Tracess Yarde on Aug 28, 2023
Dear sam,Thank you for writing this lovely five-star review about your stay at Treasure Beach Hotel.We are truly glad that you enjoyed the accommodations and the peace and tranquility that the hotel offers.We do hope that we have the pleasure of welcoming you back to Treasure Beach Hotel in the near future, should you visit our lovely island again.Warm regards,Tracess YardeOperations ManagerTreasure Beach Hotel

10/10 Excellent

kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and courteous, Food was great loved the a la carte menu for breakfast, lunch and dinner. The hotel property need a little update but mariott is fixing that this year. I would definitely come back next year..
Stayed 9 nights in Aug 2023
Response from Tracess Yarde on Aug 28, 2023
Dear kristina,Thank you for posting this lovely five-star review about your stay at Treasure Beach Hotel.We are delighted that you enjoyed your stay, particularly the food quality and menus offered. Yes, the property is scheduled to receive some renovations very soon. We hope to have the pleasure of welcoming you back to Treasure Beach someday, where we would endeavor once again to provide you with an enjoyable holiday.Warm regards,Tracess YardeOperations ManagerTreasure Beach Hotel

10/10 Excellent

Maria

Traveled with partner
Liked: Amenities
Staff was so great ! All of them ! The place is amazing, food is awesome, we had the best week ever. Thank you all !
Stayed 6 nights in Jul 2023
Response from Tracess Yarde on Aug 6, 2023
Dear Maria,Thank you so much for leaving such a lovely review about your recent stay at Treasure Beach Hotel.We are delighted that you had such a wonderful stay, enhanced by the staff and the food.We hope to have the pleasure of welcoming you back to Treasure Beach Hotel someday, where we would endeavor to provide you with another exceptional holiday.Warm regards,Tracess YardeOperations ManagerTreasure Beach Hotel

8/10 Good

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hideaway and really close to the beach
Stayed 7 nights in Jul 2023
Response from Tracess Yarde on Jul 27, 2023
Dear Joe,Thank you for this lovely four-star review of your stay at Treasure Beach. We are extremely glad that you enjoyed your stay with us, and hope that we have the pleasure of welcoming you back someday in the near future.Warm regards,Tracess YardeOperations ManagerTreasure Beach Hotel

10/10 Excellent

Stanislav

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from Tracess Yarde on Jul 3, 2023
Dear Stanislav,Thank you for posting this lovely five-star rating regarding your stay at Treasure Beach Hotel.We are delighted that you loved all aspects of your holiday, and we truly hope to have the pleasure of welcoming you back in the near future.Warm regards,Tracess YardeOperations ManagerTreasure Beach Hotel

10/10 Excellent

Haylee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend, we had a great time. The staff is super nice and accommodating. The food is exceptional for what you are expecting with an all inclusive. Would stay again!
Stayed 6 nights in Jun 2023
Response from Tracess Yarde on Jul 3, 2023
Dear Haylee,Thank you so much for taking the time to post this lovely five-star review about your stay at Treasure Beach Hotel.We are glad that you loved everything on offer, particularly the staff and the food. We hope that we have the opportunity to welcome you back soon, should your travels bring you back to the area.Warm regards,Tracess YardeOperations ManagerTreasure Beach Hotel

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2023
Response from Tracess Yarde on Jun 7, 2023
Dear Heather,Thank you so much for posting this five-star rating about your stay at Treasure Beach Hotel. We are delighted that you had such an enjoyable holiday with us, and hope to have the pleasure of welcoming you back someday soon.Warm regards,Tracess YardeOperations ManagerTreasure Beach Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from Tracess Yarde on May 17, 2023
Dear Guest,Thank you so much for posting this rating of your stay at Treasure Beach.We are delighted that you had an enjoyable holiday experience, and hope to have the pleasure of welcoming you back someday soon.Warm regards,Tracess YardeOperations ManagerTreasure Beach Hotel

8/10 Good

Mark Patrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic location with the option to use sister hotels. Staff and food absolutely lovely. Service a little slow at times but this is Barbados I’m told. Rooms a little tired but large and our room 103 had a musky smell initially, this may have been because it was closed up? Otherwise very clean.
Stayed 10 nights in Mar 2023
Response from Tracess on Mar 21, 2023
Dear Mark Patrick,Thank you for posting a review about your stay at Treasure Beach Hotel.We are truly happy that you were pleased with the hotel's location, the staff, food and the cleanliness. We have noted your comments about slow service and the room condition, and have engaged in discussions with the Food & Beverage and housekeeping teams to address these issues as we work towards maximizing guest satisfaction.We hope that we have the pleasure of welcoming you back to Treasure Beach Hotel someday, should your travels bring you back to the area.Warm regards,Tracess YardeOperations ManagerTreasure Beach Hotel

6/10 Okay

Yvonne

Stayed 3 nights in Mar 2023
Response from Tracess on Mar 8, 2023
Dear Yvonne,Thank you for posting a rating about your stay at Treasure Beach Hotel.I do hope that you had a relaxing and enjoyable holiday, and hope that we have the opportunity to welcome you back someday, should your travels bring you back to the area.Warm regards,Tracess YardeOperations ManagerTreasure Beach Hotel

6/10 Okay

Valentina

Traveled with group
Disliked: Staff & service, property conditions & facilities
The staff weren't friendly, the property was dirty but the food was great once we got it that is!
Stayed 4 nights in Nov 2022
Response from Tracess Yarde on Nov 9, 2022
Dear Valentina,Thank you for posting a review about your stay at Treasure Beach.Whist we are happy that you were pleased with the food quality, we are sorry to learn that you found the staff to be unfriendly. We usually receive high praise for staff friendliness and wish to apologize if this was not your experience. We will continue to focus on the importance of providing the highest levels of customer service in our training sessions, as well as ensuring our property's cleanliness is kept to its high standards.We hope we have the opportunity to welcome you back someday, should your travels bring you back to the area.Warm regards,Tracess Yarde Operations Manager

4/10 Poor

Emily

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Good location, beautiful beach. Terrible, terrible service- all the staff seemed so annoyed. Food was ok. We stayed in a suite and it was so disappointing, very old and dated room and musty. Nothing to offer in the mini fridge. Paper thin windows, we were woken up by lawnmowers and delivery trucks every morning 2.5 stars
Response from Tracess Yarde on Nov 9, 2022
Dear Emily,Thank you for posting a review about your stay at Treasure Beach.Whilst we are glad that you were pleased with the location, the beach and the food, we regret that you did not enjoy every aspect of your holiday. We will re-focus on staff friendliness in our training sessions as we aspire to exceed guest satisfaction at all times. We have noted your comments about the room and its amenities and will have the necessary discussions with our housekeeping and maintenance teams to ensure our high standards are continuously met.We truly hope we have the chance to welcome you back in the future, where we would endeavour to provide you with the wonderful holiday experience you deserve.Warm regards,Tracess YardeOperations Manager

10/10 Excellent

Stefania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great beach, quiet, quaint, good food, safe. I hope to be back
Stayed 8 nights in Jun 2022
Response from Tracess Yarde on Jul 3, 2022
Dear Stefania, Thank you so much for posting this lovely review of your stay at Treasure Beach Hotel. We are delighted that you were so pleased with the service, the beach, the quietude, the food and the safe environment. We truly hope we have the pleasure of welcoming you back soon to Treasure Beach Hotel, where we will endeavor to make the next holiday even better than the first. Warm regards, Tracess Yarde Operations Manager

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for moving around Rocky at the beach area
Stayed 7 nights in May 2022
Response from Tracess Yarde on May 10, 2022
Dear Kathleen, Thank you for posting this review about your stay at Treasure Beach Hotel. I am very happy that you enjoyed your overall stay and found the hotel's location and beach area to be to your pleasing. We hope that we get the pleasure to welcome you back someday to Treasure Beach Hotel, should your travels bring you back to the area. Warm regards, Tracess Yarde Treasure Beach Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good but could easily be great
Pros: very friendly staff, excellent food, great beach, great drinks, clean throughout, good entertainment in the evenings such as singer and musicians, dine around scheme with other hotels such as Tamarind and Waves, sharing water sports with Tamarind, nice pool. Mask and Covid compliance was strong, masks worn by all staff and guests, temperature check on entry, easy to book taxis Cons: Not enough sun loungers for all the guests, restaurant service can be slow or need reminders in the evenings, no plugs in the bath or sinks, decor in the rooms could be updated. Lack of gym or spa specifically for Treasure Beach, can use Tamarind if booking a timeslot. Most of these cons have been mentioned by other reviewers, hope management will invest.
Stayed 6 nights in Dec 2021
Response from Lisa Batson on Dec 13, 2021
Thank-you for taking the time to review your experience at Treasure Beach. We are glad that your experience with us was good and we have taken your feedback positively to make improvements to the areas you have highlighted. We look forward to welcoming you back to Treasure in the future. Best regards

6/10 Okay

alphonzo, richmond

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2021

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Lisa Batson on Sep 7, 2021
Dear Vincent Thank-you for staying with us! We look forward to welcoming you back to Treasure Beach.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Very helpful and friendly staff on a Beautiful west coast beach. This area is very quiet and romantic compared to the south. Exactly what I wanted when booking. Treasure Beach is close to many eateries, hotels, transportation, and restaurants. Tapestry restaurant has good breakfast and dinner, fresh and made to order. Definitely an enjoyable vacation with no kids running around.
Stayed 4 nights in Feb 2020
Response from Stephanie on Apr 1, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and the staff was very helpful. Food was good...bar had somewhat limited inventory but was fun. Need improvement.....rake the stones from the shoreline where you enter the water. Most important - if you want to please Americans, get FOX NEWS CHANNEL - for several years the number one cable tv channel in America....has six times the audience of CNN Overall, enjoyed our experience
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early morning people reserving sun loungers then not using them
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 4 nights in Nov 2019

10/10 Excellent

Jennafer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel and Staff!
This was one of the most relaxing and accommodating hotels we have ever stayed in. The location was perfect, the amount is rooms was small and intimate. We loved the added touches: sundowners every day, cold towels by the pool, a scoop of ice cream at 3. Every want and desire was fulfilled and we are still thinking about the kind Bajan people we met at the hotel. We loved the breakfast crew, bartenders and front desk staff. Everything and everyone exceeded our expectations! We took the water taxi to the other properties as well and this was our favorite!
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff and location to the beach! We had a wonderful time.
Stayed 4 nights in Jul 2019

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend getaway
Amazing weekend getaway, property is really nice and comfortable, like a cozy house village with few rooms right on the sea. Rooms are big and comfortable, even the standard room, and so are the bathrooms. Service is really good as all the employees are nice and helpful without being invasive. They constantly serve you by the beach and give you courtesy such as grapes or ice cream during the day, plus cocktails late afternoon. Beach is not that wide, but this is along the whole coast in Barbados, yet by Treasure property you can have one of the best beaches in the island. Really recommend this hotel!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. Adult only boutique property. Staff were great. Free breakfast was very convenient. Great location too. Would definitely stay again.
Stayed 3 nights in Jun 2019

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real treasure on the beach.
A wonderful little hotel, very well located. The genuine kindness of the staff made this short stay unforgettable. Beautiful room, extremely clean. All detail are carefully thought of (fresh water and towels brought to you on the beach??!!) . Food was delicious and the access to the "sister properties" located on the same shore was definitely a plus. I would highly recommend it.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting was beautiful, the staff were friendly & very helpful. Great location
Stayed 9 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the beautiful Payne’s beach and friendly staff is the main attraction for us why would you want to pay Sandy Lane prices when you can get the same beach access
Stayed 12 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly and quiet. Right on the beach. Food and wine very good. Helpful staff
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adult only, relaxed atmosphere and top quality hotel.
Stayed 8 nights in Apr 2019

10/10 Excellent

Hayley, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the beach
We stayed 4 nights in a room overlooking the pool and ocean. The room was well appointed with a separate lounge/tv area and a separate bedroom which also had a tv and a good bathroom. and a balcony overlooking the pool. Had a nice view overlooking the pool and the ocean. The room rate includes a good breakfast with multiple breakfast options, had lunch here one day and the lunch menu was good. It was a good choice to stay here as we also had the option of using the facilities of other hotels owned by the same chain, often ate dinner at the restaurant/ bar next door at the Tamarind as this had a bigger menu choice for dinner than at Treasure Beach. Hotel has a nightly housekeeping turn down service. Also used the water taxi to look at the other affiliated hotels which were a short ride away. Treasure beach has a nice pool area and an area for sun lounges which overlooks the beach.Hotel has on site security, Reception staff helped us arrange a taxi for a day tour around Barbados which was about $US50 per hour but it was about the only way you could get around without hiring a car. Taxi to hotel from the airport cost about US$30 but was more expensive going to the airport. Also loved the fact that Treaure Beach is adults only - no children allowed. The hotel also offered a range of free watersports, including, hobie cats, kayaking etc and staff would put sun lounges on the beach for you if you wanted to relax on the beach.
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I njoyed the adullt only atmosphere but the hotel lacked riendiness and information.
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 10 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice small hotel close to Payne’s bay beach. Nice complimentary meal for 5 night stays or more. Sundowner 5-6pm drinks are a real treat. Ps expensive to eat out in Barbados , so consider some of the sister Elegant Hotels that do All Inc
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Directly backs on to nice calm beach. Friendly staff and complimentary daily breakfast. Close to amenities including bars and restaurants
Stayed 8 nights in Dec 2018

10/10 Excellent

duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and amazing staff. Couldn’t have asked for more from our stay here. The staff really make your holiday
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaintness and beauty of this hotel is like no other
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very private adults only resort with only 36 rooms. Ocean view room had a great view of the ocean.
Stayed 5 nights in Nov 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical stay
Excellent stay over all, the beach is one of the best on the island, the food is excellent, the staff are a dream and can’t do enough for you and finally the bedrooms ideal are very comfy and relaxing. Only negative comment would be the restaurant could be run better, breakfast was tasty when it eventually got to your table. Overall 9/10 would recommend to friends and will be returning. Thank you for making our engagement so perfect.
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2018

8/10 Good

Elizabeth, New York, NY

Liked: Cleanliness, amenities, property conditions & facilities
My friend and I were upgrade to an ocean view which was fantastic. However, there were no door handles on the door to our suite until we asked for them to fix it. Glasses and a dish were left in our room after they came to clean it which led to ants, one of the dressers was chipped in our room and there was a smudge on the couch and the floor. I think they were understaffed at times, because service was slow. However, the staff, for the most part, were very friendly and engaging.
Stayed 3 nights in Nov 2018

10/10 Excellent

Liz, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treasure Beach was absolutely amazing! It was a perfect getaway right on the beach with great amenities! It's ideal if you just want to relax by the pool, on the beach, or if you want to do activities. It's a great adult- only hotel with excellent service and a great restaurant with an amazing head chef. Akeisha at the front desk can answer all your questions and Rashad, the bartender, can make any drink imaginable. Ross, Dale, and Jarbarri are excellent in the restaurant, just great staff and service all around. The Luxury suite with the pool is the way to go and totally worth it! The staff at treasure Beach go above and beyond to make it a great experience- like having a plate of snacks when we had a late arrival and a special desert tray for our anniversary. Can't wait to go back sometime, very special place!
Stayed 7 nights in Oct 2018

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Overall the hotel is a really nice hotel with great service, especially from the guys servicing the guests on the beach, offering fruit, water, cold towels and ice creams, and setting up beach chairs/umbrellas to make sure all guests have somewhere to sit. Our only complaint would be the rugs in the bedrooms and/or lounge area of the rooms - they needed cleaning - otherwise the hotel was kept spotless.
Stayed 10 nights in Oct 2018

10/10 Excellent

Paul, UK

Liked: Cleanliness, room comfort
Just come back from an excellent stay at Treasure Beach. The hotel was excellent, very clean, staff were all so nice and nothing was too much trouble. Facilities were excellent we could not have asked for more. The restaurant food was exceptional. We hope to return.
Stayed 10 nights in Oct 2018