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Reviews of Waves Hotel & Spa by Elegant Hotels - All Inclusive

4 out of 5
Waves Hotel & Spa by Elegant Hotels - All Inclusive
Prospect Bay Beach, Prospect, St. James

Reviews

9.2

Wonderful

Rating 10 - Excellent. 274 out of 400 reviews" "
Rating 8 - Good. 84 out of 400 reviews" "
Rating 6 - Okay. 24 out of 400 reviews" "
Rating 4 - Poor. 12 out of 400 reviews" "
Rating 2 - Terrible. 6 out of 400 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joe

Traveled with family
Liked: Cleanliness, staff & service
The room was average and in need of an upgrade
Stayed 5 nights in Mar 2024

4/10 Poor

Kenneth

Traveled with partner
The all inclusive feature is terrific. Plentiful food and even mixed drinks all the time but unfortunately, the food was mostly poor. The drinks were nice to have but not fabulous by any standards. The surrounding area was truly awful and the property’s beach was limited. Despite an attentive staff, our stay wasn’t great.
Stayed 6 nights in Mar 2024

8/10 Good

Chris, kingston

Liked: Cleanliness, property conditions & facilities
Resturant Breakfast staff need training..:: and service should be available earlier
Stayed 2 nights in Mar 2024
Response from Jacqui on Mar 21, 2024
Good morning, Thank you for choosing to stay at Waves Hotel & Spa and for your review. I have made note of your comments and have forwarded them. I hope you had an enjoyable stay with us and to our lovely island and we hope you consider staying with us again.Regards,Jacqueline Griffith

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jacqui on Jan 22, 2024
Hello SamanthaThank you for your rating.I hope you had an enjoyable stay with us and that you will consider staying with us again.RegardsJacqueline Griffith

10/10 Excellent

Tracey

Stayed 7 nights in Jan 2024
Response from Jacqui on Jan 24, 2024
Dear Tracey,Thank you for your rating.I hope you had an enjoyable stay with us and that you enjoyed all our offerings and services. I hope you consider staying with us again.Regards, Jacqueline Griffith

10/10 Excellent

Andrew

Stayed 1 night in Jan 2024
Response from Jacqui on Feb 5, 2024
Dear Andrew,Thank you for your rating! It is greatly appreciated.I hope you had an enjoyable holiday stay with us.Thanks for choosing to stay with us and hopefully you will consider staying with us again.Regards,Jacqueline Griffith

10/10 Excellent

Francesca Romana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and would definitely come back in the future!
Stayed 6 nights in Dec 2023
Response from Jacqui on Jan 2, 2024
Dear Francesca,Thank you for your rating!I am delighted to hear that you enjoyed your stay and all that we offered and do hope you consider returning in the near future.Regards,Jacqueline GriffithOperations Support Assistant

8/10 Good

Sumanth

Stayed 6 nights in Dec 2023
Response from Jacqui on Dec 26, 2023
Dear Sumanth,Thank you for your rating. I hope you had an enjoyable stay with us.RegardsJacqueline Griffith

6/10 Okay

Christine

Traveled with partner
Disappointed that sections of hotel were closed and no prior notification sent tous
Stayed 3 nights in Dec 2023
Response from Jacqui on Dec 20, 2023
Dear Christine,Thank you for staying with us.I am sorry to hear that you did not receive prior notice of the closure. We did inform all our travel partners - I have made note of this. I hope you were still able to enjoy your visit.regardsJacqueline Griffith

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jacqui on Feb 13, 2024
Hello Gabrielle,Thank you for the rating!I hope you enjoyed your stay with us as well as all our services and offerings. I hope you will consider returning in the near future.RegardsJacqueline Griffith

8/10 Good

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Beautiful view, listening to the waves every day. Hotel is modern, nice and clean although a bit dated. Staffs are super friendly and welcoming. Beach is narrow but still lovely. Food and drinks are nice. We enjoyed it a lot despite the other side is under renovation.
Stayed 3 nights in Nov 2023
Response from Jacqui on Dec 20, 2023
Dear Jimmy,Thank you for your review and rating. I am happy to hear that you enjoyed your stay with us. Thank you for choosing us and I hope you consider staying with us again.regardsJacqueline Griffith

8/10 Good

Angilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was efficient, friendly and patient, always eager to help. I especially liked that they personalized a birthday card, along with wine and cake for my birthday. Very thoughtful gesture. The only thing that I think could be better is the room, it needs upgrading.
Stayed 4 nights in Nov 2023
Response from Jacqui on Dec 16, 2023
Dear Angilla,Thank you for choosing to stay with us for your birthday celebration. I hope you had an enjoyable stay.Thank you for rating and your comments on our staff. We hope you consider staying with us again.Regards,Jacqueline Griffith

6/10 Okay

Ramona

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Jacqui on Dec 20, 2023
Dear Ramona.Thank you for your rating.regardsJacqueline Griffith

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment of our arrival to our departure, the staff at Waves was friendly, accommodating and consistently went above and beyond to make our stay a great experience. One of many instances of this was when we needed our bed linens changed at 10pm I requested linens but mentioned I would change the bed myself, and just moments later the concierge came to the door with an entire set of clean sheets and insisted that she make the bed for us as it was “not my job” as a guest. Travelling for the first time with an infant was daunting, and the Staff at the Waves was incredible. From the dining staff, concierge, bar staff, housekeeping, beach staff, security, and even the GM, Kim, everyone was so helpful and loving with us and our daughter. Thank you to everyone. Above that, the hotel common spaces as well as our room was beautiful, modern and impeccably clean. 10/10 would recommend. We’ll be back.
Stayed 7 nights in Nov 2023
Response from Jacqui on Dec 11, 2023
Dear Nancy,Thank you for choosing us for your holiday. I am happy to know that we met your level of comfort and satisfaction, these are our top priorities. I am also delighted that you and your daughter had an enjoyable stay with us. Thank you as well for your kind comments on our staff, I will share these with them. Thank you once again and we hope to welcome you back very soon. Regards,Jacqueline Griffith

10/10 Excellent

Sheila

Stayed 6 nights in Sep 2023
Response from Jacqui on Dec 11, 2023
Dear Sheila,Thank you for your rating. We appreciated your taking the time to send us your feedback.I am very happy to know that you enjoyed our offerings and service. I hope you consider staying with us again.Regards,Jacqueline Griffith

10/10 Excellent

Ann Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Jacqui on Dec 11, 2023
Greetings Ann Cecile,Thank you for you rating! It is always great to know that our guests enjoyed their holiday and that we met your expectations. I hope you consider staying with us again.Regards,Jacqueline Griffith

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a boutique all inclusive experience, then this is your place! Just back from a holiday of a lifetime. Service A . Special shout out to Jason the driver, Valarie, Jared and Antione, Kim and Kimlee. The food was 5 star, the drinks got you tipsy and the live bands were amazing. Memories and friends made. We will be back!!!
Stayed 7 nights in Oct 2023
Response from Jacqui on Nov 1, 2023
Dear Stephaine,I hope this email finds you well. Thank you for your amazing feedback. I will be sure to forward to your special shout out to the persons mentioned and I will also share your comments with our entire team. I am happy to know that you left with good memories of your stay with us. Thank you for choosing us.Looking forward to welcoming you back!Regards,Jacqueline Griffith

10/10 Excellent

Laura

Traveled with group
Liked: Amenities
and bed.
Stayed 5 nights in Oct 2023
Response from Jacqui on Oct 20, 2023
Dear LauraI hope you are well.Thank you for your rating! It is great to know that you enjoyed your stay and were satisfied with our services and offerings. I hope you consider staying with us again.Best wishes to you.RegardsJacqueline Griffith

10/10 Excellent

David Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely chilled and relax feel with really friendly staff. Food choices were fabulous with extensive menu options. Great hotel with fantastic views.
Stayed 7 nights in Sep 2023
Response from Jacqui on Nov 1, 2023
Dear David Roger,Thank you for taking the time to send us your review and the rating. It is great to know that you were satisfied with our services and the hotel's offerings. I am also delighted to know that your stay was relaxing and I will share your comments with the entire team.Thank you once again for your positive feedback and I hope you consider returning for another relaxing holiday. Regards,Jacqueline Griffith

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Stefan Jackman on Oct 12, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experiences.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Dorianna A

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and accommodating. I was there for my birthday and they made me feels so special.
Stayed 4 nights in Sep 2023
Response from R. Rayside on Oct 2, 2023
Dear Dorianna A,Thank you for your recent stay and for taking the time to share your experience with us. We are elated to know that your time with here was enjoyable and that you enjoyed your birthday celebration, it was indeed an honor to celebrate with you and we do look forward to welcoming you again.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience!
Stayed 7 nights in Sep 2023
Response from R. Rayside on Sep 27, 2023
Dear Kurt,Thank you for your recent stay and thank you for taking the time to leave us a review. I am happy to learn that your time with us was enjoyable, it is always great to receive positive feedback form our valued guests. Thank you once again and we hope to welcome you again.

8/10 Good

RYAN

Stayed 7 nights in Jul 2023
Response from R. Rayside on Sep 27, 2023
Dear Ryan,Thank you for taking the time to rate your stay with us, it was indeed a pleasure to have you and we do hope to welcome you again in the future.

8/10 Good

Erica, Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a solo birthday trip.
Stayed 4 nights in Sep 2023
Response from Jacqui on Sep 7, 2023
Dear EricaI hope you had a pleasant journey home.Belated Birthday Greetings! Thank you for choosing us us for your celebration, I hope you enjoyed your stay.Thank you for your rating, I will share this with the entire team. I hope we made your stay memorable.I also hope you consider staying with us again in the near future.Regards,Jacqueline GriffithOperations Support Assistant

4/10 Poor

todd

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We have been loyal Marriott members for years and have ownership. Never had a problem with quality. We paid $470 a night expected so much more. So many problems with his hotel on the water pressure to parking to hot water issues, plaster issues, etc. I would never recommend this place.
Stayed 7 nights in Aug 2023
Response from R. Rayside on Sep 27, 2023
Dear Todd,Thank you for your review, I am sorry to learn that your time with us was not to your satisfaction. Service excellence is always our goal therefore your concerns will be shared with our leadership team for review and discussion.Thank you once again for taking the time to share with us and have a wonderful day.

10/10 Excellent

Lee

Stayed 1 night in Aug 2023
Response from Jacqui on Aug 24, 2023
Dear Lee, I hope this email finds you well. Thank you for choosing us for your holiday. Thank you for your amazing rating, I hope we made your stay momentous. I have forwarded your rating to the entire Waves Team and our leadership team. Thank you once again and I hope you consider staying with us again.Regards,Jacqueline GriffithOperations Support Assistant

10/10 Excellent

Stephanie

Stayed 7 nights in Aug 2023
Response from Jacqui on Sep 7, 2023
Dear StephanieI hope you are well.Thank you so much for your rating! I will share this with our team. I hope you had an enjoyable stay with us. Thank you for choosing to stay with us and I hope to welcome you again in the near future.RegardsJacqueline GriffithOperations Support Assistant

10/10 Excellent

Rohan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very intimate all inclusive hotel, breathtaking view of the ocean while dining
Stayed 1 night in Aug 2023
Response from Jacqui on Aug 9, 2023
Dear Rohan,Thank you choosing us for you holiday and for taking the time to send us your rating. I hope you found our offerings and service satisfactory and that we made your stay a memorable one. I have shared your rating with the entire team. Thank you once again and I hope you consider staying with us again in the near future.Best Wishes to you.RegardsJacqueline Griffith

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is wonderful and overall an amazing resort to spend time at in Barbados. The staff is very polite and helpful.
Stayed 4 nights in Jul 2023
Response from Jacqui on Jul 10, 2023
Dear Danielle,Thank you for your rating and for choosing to us for your holiday. I am very happy to know that you enjoyed your stay here with us. We hope you consider staying with us again.RegardsJacqueline Griffith

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff, Ashani and Kevin were absolutely amazing hosts. Couldn’t ask for anything better than this experience for our honeymoon
Stayed 4 nights in Jun 2023
Response from Jacqui on Jul 4, 2023
Dear Jonathan,Congratulations!Thank you for your rating, and I will forward this and your comments to the staff mentioned. I am happy to know that you had a great experience with us. On the behalf of the staff here at Waves we wish you a life of happiness and thank you again for choosing us.

10/10 Excellent

Ryemel

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist Tamisha was very Nice and Helpful. The staff was very hospitable. Their was a tour guide Name Tony nickname "Tony the Tiger" was excellent. He went the extra mile to show us things we didnt know about... Great time
Stayed 4 nights in Jun 2023
Response from Jacqui on Jul 4, 2023
Dear Reymel,Thank you for your rating. I hope you and an enjoyable stay with us. I will forward your comments to Tony and Tamisha. Thank you for taking the time to send us your rating and your comments and we hope to consider staying with us again.RegardsJacqueline Griffith

10/10 Excellent

Katrina

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Jacqui on Jul 4, 2023
Dear KatrinaThank you for your rating, I hope you had an enjoyable stay with us. I hope you considering staying with us again in the near future.RegardsJacqueline Griffith

6/10 Okay

Mohamad

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel itself was lovely - in terms of the room - we booked the two-story room and the views were amazing. However, for the price we paid - the food options were horrible for an all inclusive. If you are used to staying at All Inclusive resorts (like Jamaica etc) - this is NOTHING like those resorts. The food options were extremely disappointing - honestly, breakfast at a Holiday Inn has more options and tastes better. You had to make dinner reservations and again, there was a set menu which you had to choose from which was extremely small. The cafe on the property also had a set menu and closed at 6:30 pm - which was crazy - so no coffee or tea at night. If you wanted room service, you had to pay for delivery per order (which is insane considering this was an all-inclusive resort) . I would not recommend the hotel given the cost and would look for another resort even if you have to pay a little extra. When I booked the reservation - the description included basic spa services - hence why I selected this hotel. However, when I went to book my spa services, I was informed there was an error in the description and that unless I stayed 5 nights, no spa services was included. FALSE advertising and they would not even honor what I had seen to book. If I was able to cancel the reservation then, I would have. Find another hotel and save your money!
Stayed 2 nights in Jun 2023
Response from Jacqui on Jun 14, 2023
Dear MohamadI hope this email finds you well.Thank you for taking to share your holiday experience while staying with us. Our guests' comfort and satisfaction are our top priorities and I sincerely apologize for failing to meet your level of satisfaction and your expectations. Your feedback has been shared with our Leadership Team to be reviewed. Once again, thank you for taking the time to share your feedback.Sincerely, Jacqueline GriffithOperations Support Assistant

6/10 Okay

Qiao

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall an OK experience. The hotel has nice staffs and good facilities. The room is very clean and nicely decorated. The beach is really nice. The pools are nice. Now here are the negatives: Food: Really really subpar. The selection, quality and quantity is really poor. We had to eat out most of the time to not deal with hotel foods. Activities: The nightly activities end at 10:30 and they usually involve loud music. If you want to rest early or if you are a early sleeper. Good luck. Biggest gripe: During the last two days of my stay, I have had noise problems. I got waken up at 2:30 AM two nights in a row due to loud talking and yelling on the patio. Also loud bassy music was playing well after midnight on the last day of my stay. I was not sure it was guests or staffs but why it was allowed is beyond my knowledge. Think twice before booking this hotel if you are looking for good food or if you want a relaxing experience. You might be disappointed.
Stayed 6 nights in May 2023
Response from Jacqui on Jun 14, 2023
Dear Qiao.I hope this email finds you well.Thank you for taking the time to let us know about your holiday experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Your feedback has been shared with our Leadership Team them to our Leadership Team to be reviewed and discussed.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Jacqueline GriffithOperations Support Assistant

10/10 Excellent

Angshu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff great hotel. Beach was small but nice. Very happy with the service.
Stayed 7 nights in Jun 2023
Response from Jacqui on Jun 14, 2023
Good afternoon AngshuI hope this email finds you well.We appreciate you taking the time to send us your rating and comments. I am delighted to know that you were happy with the hotel and our offerings and services. I hope you had an enjoyable stay with us. Thank you once again and we hope that you consider staying with us again.Sincerely,Jacqueline GriffithOperations Support Assistant

10/10 Excellent

Navin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at waves hotel for our honeymoon and it was fantastic! The staff were super accommodating and made our stay really special. Since it was a fairly small property, It was nice to take the ferry to see the other hotels/resorts by Elegant hotels without any fees. The beach was stunning and since we had the split room with the ocean view, it was like waking up in paradise each morning. The breakfast, lunch and dinner options were great as well. Overall it was a wonderful stay and we would definitely go back again 10/10
Stayed 7 nights in May 2023
Response from Jacqui on Jun 1, 2023
Dear Navin, I hope this email finds you and your wife well and that you had a pleasant journey home. Congratulations! Thank you for choosing us for your honeymoon. I appreciated you taking time from your honeymoon to share your holiday experience with us. Thank you, your feedback is highly appreciated and has been shared with the entire Waves Team. Our guests' comfort and satisfaction are our top priorities, and we aim to ensure that our guests have an enjoyable stay and I do hope we made it memorable. Congratulations once again and we look forward to welcoming you back to our hotel. Sincerely, Jacqueline GriffithOperations Support Assistant

6/10 Okay

Kelly

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff was friendly.
Stayed 5 nights in May 2023
Response from Jacqui on Jun 1, 2023
Dear Kelly,Thank you for choosing Waves Hotel & Spa for your holiday and I appreciate you taking the time to send us your rating. I hope you had an enjoyable stay and we do hope you consider staying with us again.Sincerely,Jacqueline GriffithOperations Support Assistant

10/10 Excellent

KARLENE YVETT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Jacqui on Jun 1, 2023
Dear Karlene Yvett,Thank you for your rating! I am happy to know that you were satisfied with our offerings and service. Your rating will be shared this with the entire Waves Team.We hope you consider staying with us again.SincerelyJacqueline GriffithOperation Support Assistant

2/10 Terrible

Mohammed

Disliked: Property conditions & facilities
Food was terrible! Web pictures lied! Do Not recommend again!
Stayed 4 nights in May 2023
Response from Jacqui on May 30, 2023
Dear Mohammed,Thank you for taking the time to let us know about your experience while staying with us. Your hotel experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed and discussed. Thank you again for your feedback and for staying with us.SincerelyJacqueline GriffithOperation Support Assistant

10/10 Excellent

Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an all inclusive resort. They have 2 restaurants, one bar, one coffee shop. There’s a bar stand at the beach. It’s a small resort, but has all that you need for a relaxing vacation. The staff members are all very pleasant, accommodating. Food quality is great, but lack of variety. We stayed for a week, so we tried almost everything on the dinner menu. Overall experience is very positive, I will recommend this hotel to family and friends.
Stayed 7 nights in May 2023
Response from Jacqui on May 29, 2023
Dear Ying,Thank you for your rating and your review. I hope you had and enjoyable and relaxing stay with us and that you enjoyed the hotel's offerings. I hope that we made it a memorable one. Thank you for choosing us and I do hope that you consider staying with us again in the near future.Sincerely,Jacqueline GriffithOperations Support Assistant

8/10 Good

Aleksandr

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views and great service. The beach was great. Clear water, plenty of room to swim around. Rooms were okay but it doesn’t matter because the views/beach is amazing. The food was 3.5/5. Only okay.
Stayed 5 nights in May 2023
Response from Jacqui on May 28, 2023
Dear Aleksandr,Thank you for choosing us for your holiday.We appreciate you taking the time to send your feedback, I hope you enjoyed your stay and I will share your comments with the entire team. Hopefully you will consider staying with us again.Sincerely Jacqueline GriffithOperations Support Assistant

10/10 Excellent

Alea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Jacqui on Jun 14, 2023
Dear Alea,Thank you for choosing us for your holiday. I hope you enjoyed your stay with us. We appreciate you taking the time to send your rating, it is highly appreciated.Thank you and we hope you consider staying with us again in the future.SincerelyJacqueline GriffithOperations Support Assistant

2/10 Terrible

Angel

Stayed 1 night in May 2023
Response from Jacqui on May 24, 2023
Dear AngelI hope this email finds your well. Thank you for taking the time to send us the rating on your recent stay with us. I regret that you did not find our hotel to your comfort nor satisfaction. I will forward your rating to our leadership team to be reviewed and discussed.Thank you again for taking the time to send us the rating.SincerelyJacqueline GriffithOperations Support Assistant

8/10 Good

ShaMeka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Jacqui on May 11, 2023
Good evening ShaMekaThank you for staying with us and for taking the time to send us feedback on your stay with us.We hope you had an enjoyable stay and we do to welcome you back in the near future.

10/10 Excellent

Anastasiia

Stayed 3 nights in May 2023
Response from Jacqui on May 30, 2023
Dear Anastasiia,Thank you for your rating, it is good to know that you enjoyed your stay and was satisfied with our offerings and services. We hope to welcome you again in the near future.SincerelyJacqueline GriffithOperations Support Assistant

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY
LOVED EVERYTHING- STAFF ARE VERY FRIENDLY, POLITE AND ATTENTIVE
Stayed 5 nights in May 2023
Response from Jacqui on May 9, 2023
Good afternoon, Thank you for your feedback. I am delighted to know that you loved everything about your stay, and I appreciated your positive comments on our staff, I will share your comments with the entire Waves Team. Thank you for choosing to stay with us and we hope to welcome back sometime in the near future.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Awesome staff
Great. Hotel amazing staff. They went out of their way to help you with your every need. Room amazing.. Views beachfront from my room amazing Food was good selection , spa was very relaxing and reasonable price wise. Definitely go back Highly recommend this hotel
Stayed 5 nights in Apr 2023
Response from Jacqui on May 9, 2023
Good evening, Thank you for your encouraging feedback. I am happy to know that you enjoyed your stay with, and also our services, especially our menu offerings and the Spa. I will ensure that your comments are shared with our staff. Thank you for choosing us for your holiday and we hope to welcome you back in the near future.

10/10 Excellent

Kathy

Stayed 8 nights in Apr 2023
Response from Jacqui on May 24, 2023
Dear KathyI appreciate you taking the time send us feedback on your holiday experience. Thank you for your rating it was highly appreciated. I hope we made your stay memorable. I will share your review with the entire Waves Team. On behalf of the entire team, thank you once again for your rating and we hope you will consider staying with us again.SincerelyJacqueline GriffithOperations Support Assistant

10/10 Excellent

Cailin

Stayed 5 nights in Mar 2023
Response from Ryan R on Apr 9, 2023
Dear Cailin,Thank you so much for your rating, I am elated to learn that our offerings and level of service warranted us such a rating. We would love to welcome you again should your future travels bring you back to Barbados.

10/10 Excellent

Caroline Lucie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property had an adult only area which was nice and quiet, with a beautiful pool. I wasn't crazy about having to cross the busy road each time we wanted to get to the main hotel. However, the good food, friendly staff and amenities made it all worthwhile.
Stayed 7 nights in Mar 2023
Response from Ryan R on Apr 9, 2023
Dear Caroline Lucie,Thank you for your recent stay and for taking the time to share with us. We are very happy to learn that your time spent with us was enjoyable. We would love to welcome you again should your future travels bring you back to Barbados.