Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
77% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

5 star!! best resort I've been too

Posted Jun 28, 2015
Pros: I loved the friendly staff, food was amazing, insanely clean rooms and it was always nice and quiet & not too crowded on the beach.
Cons: The only drawback was the locals on the beach consistently trying to sell stuff but that is them trying to make a living so it didn't bother us.
Location: SAM THE MAN GIVES THE BEST TOURS!! he approached us on the beach and was the most friendly it felt like we knew him for years.
I just came back from a 6 night stay at Barbados with my boyfriend for our anniversary. From the moment we got there we were brought a free drink, check in was super fast and easy and i can honestly say everyone at the front desk during this trip ALWAYS had a smile on their face and always wanted to make sure you were having a good time. The food was buffet style for breakfast/lunch and dinner you picked out of two restaurants (both were amazing). Our room was always clean and the view of the ocean was spectacular. The beach is smaller than other hotels but it was perfect for us and there was lots of room to walk up the beach. If you're a family there is lots of water sports and activities to do which is great.
2 out of 5
by A verified traveler from new yorker

Okay hotel but sub par service

Posted Jun 20, 2015
Staff was a mixture of amazing and inattentive. Amenities were terrible i.e. Towel policy. Bartenders were awesome. Waiters were rude and not interested in helping customers. Chefs were mean. And the food was not authentic.
2 out of 5
by A verified traveler from Louisiana

Worst hotel experience I have ever had

Posted Jun 14, 2015
Upon arrival to the hotel, we were greeted by rude and inconsiderate people. Followed by checking in to a room with a broken air conditioner. After complaining about the air, we were moved to a room that had mediocre air. The location was very nice but the hotel is run down, needs renovation, and better staff. The spa was a nice addition and we loved everyone there. The other side of the hotel is under remodel and looks awful. I absolutely would not stay at this hotel again however I would return to Barbados as everyone else is friendly and the country is beautiful. I hardly ever feel the need to write a review but I feel everyone needs to be warned about this place.
Comment from Hotel Management
Jun 17, 2015 by The Team at Waves, Hotel Management
Dear Julz I am so sorry to learn you did not have a most wonderful stay with us at Waves. We pride ourselves on delivering the highest level of accommodations and service so it is very disappointing to learn this was not your experience. We greatly value all guest feed back and comments as we use this information to continuously look at different ways we can enhance an improve on the overall guest enjoyment during their stay. As you will read from other guest reviews, our staff, service levels and facilities are enjoyed by most and this combined with our location and stunning views of the ocean are what bring guests back to Waves year after year. Again, we are sorry you felt these outstanding standards and values were not the essence of your stay and very much hope we may have the opportunity to restore your faith and welcome you back in the future
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
Wonderful, friendly staff, lovely dining & entertainment
Comment from Hotel Management
Jun 5, 2015 by The Team at Waves, Hotel Management
Thank You for taking the time to write a review. We hope you will be back some time soon
3 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view!!

Posted May 24, 2015
My husband and I had a wonderful stay at waves! The view was exactly what we were expecting and what was shown in the pictures. The drinks were amazing! I recommend the piña Coladas. The food for the most part was delicious! Lunch and breakfast were more buffet style and relaxed. Dinner was a choice between 2 of the 3 restaurants, which were sit down places and they do serve you, but you also don't get the choice in what you eat. We only went to Oliver's twist which consisted of them picking different meals and giving you little proportions of each one. We didn't get to try the other restaurant because they have a strict dress code. You are asked to wear nice pants and a polo shirt. My husband didn't bring pants since it was quite warm out. We were asked to leave upon walking into the restaurant and told we could order room service instead. The room service was not good at all and the lady who asked us to leave made us feel unwelcome. Other than this one experience with this one lady everyone who worked there was super nice and helpful! I would recommend this hotel because the view was just beautiful and the activities they offered were great. My husband and I spent most of our time snorkeling and kayaking. The only thing to consider is the food situation, which I wish I would have known before booking my stay. Overall we had an amazing honeymoon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Beautiful Ocean Views

Posted May 23, 2015
Pros: The water is very gorgeous, the rooms are really nice and the staff are very friendly and helpful. The dinner food options are great.
Cons: The hotel should stop the locals from always try to sell things and trips to hotel guests on the beach so the guests can relax without being bothered.
We spent 7 days at Waves and we had a good experience. The staff were very friendly, helpful and always went out of their way to do anything we needed. We never encountered any staff members who were not friendly or helpful, every person was very nice. The ocean views are gorgeous and the ocean front room is a must. The dinner food options are the best, breakfast & lunch options could be improved by providing more of a variety everyday, but the dinner options are great. Our biggest and only complaint is that every day all through out the day while we were on the hotel beach we and everyone there was approached by locals trying to sell items, boat trips, jet ski rides, etc... and it became annoying and made our experience not relaxing. There were around 5 or more people every day that would come to the hotel beach all throughout the day trying to get everyone to buy something from them or book a trip which became a nuisance because many of the people did not like to take no for an answer and it was not relaxing to have to deal with that every day.
4 out of 5
Recommended
for Everyone
by A verified traveler from dallas

Pleasant smaller resort

Posted May 13, 2015
Pros: The small size, cleanliness and pleasant staff.
Cons: The food variety for breakfast and lunch, perhaps the addition of a pizza or burger restaurant.
Location: There is nothing immediately near by but Harrison's caves and other sites in southern Barbados are a short cab ride away.
This all inclusive hotel is smaller than many in which I have stayed. It is split with some rooms on the beach side of a road and others across the road circling its larger of two pools. The beach like many in Barbados has a somewhat rocky surface but there are many sandy spots. The highlight of the resort is the staff who are most helpful. There are an assortment of water activities, some off site activities that can be enjoyed for an additional charge such as scuba and a sunset cruise. The three restaurants are all pleasant though the main restaurant's food can be somewhat pedestrian and breakfasts and lunches not very interesting. The staff makes all of the shortcomings bearable.
Comment from Hotel Management
May 15, 2015 by The Team at Waves, Hotel Management
Dear Vince Thank you so much for taking the time to share your experience and comments re your recent visit to Barbados & Waves. We greatly value all comments and feed back as we pride our selves in delivering both outstanding accommodations and service excellence. Ongoing guest feed back helps us to ensure we listen to our guests and can then always exceed guest expectations. I hope we will have the opportunity to welcome you back to the beautiful island of Barbados and Waves beach resort in the not to distant future
2 out of 5
by A verified traveler from NY

Nice beach

Posted Apr 17, 2015
Pros: We just like the beach it was nice, little rocky but nice.
Cons: The staff presence and their checking could be made easier. By the time we finished checking my son fell a sleep on the lobby couch.
Location: location is ok, you can take the bus to hit the other beaches which i would recommend, cheap and easy to use. Tax is too costly
The only thing that i really liked was the beach. The reception staff was rude. The waiters also. They always gave a sarcastic look. The only staff that was truly pleasant and very helpful was housekeeping. In general you get the feeling that they always want you to tip them so they try to go out of their way to show that they are doing you a favour.
Comment from Hotel Management
May 11, 2015 by The Team at Waves, Hotel Management
Dear Tina Thank you for taking the time to review your stay at Waves Barbados. The beach at Waves is amazing isn't it! I agree it is everything you imagine the turquoise blue waters and white powder sand of the Caribbean to be. We are of course disappointed, that you felt some of the service levels did not meet your expectation. Please know that we take all comments and feed back seriously and use this information to continue to improve on our goal of delivering exception levels of service and accommodations to all of our guests. We pride ourselves in always exceeding guest expectations so we are hopeful we shall have the opportunity of welcoming you back to Waves Barbados in the not to distant future
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City

Nice hotel, great location , amazing staff

Posted Apr 11, 2015
Had an amazing time, sad to leave... Would definitely stay again !! Love Barbados & Waves Hotel
Comment from Hotel Management
Apr 16, 2015 by The Team at Waves, Hotel Management
Dear Heidi Than you so much for your positive review, we are thrilled you had an amazing time and loved Barbados & Waves. We most definitely look forward to welcoming you back to Waves at some time in the future Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from 27 grant st yonkers ny 10704

Waves hotel very nice would visit again very relax

Posted Apr 2, 2015
Excellent all services very good the amenities were fabolous and restaurants were lovely .
Comment from Hotel Management
Apr 6, 2015 by The Team at Waves, Hotel Management
Dear Teresa Thank You so much for your wonderful review, we are thrilled you had a great time while staying with us at Waves. Hope you have the chance to come back and visit Barbados and that we can once again serve you. Thank You