Ratings based on 45 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
3.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Liverpool, UK
Excellent accommodation, but there are some caveatPosted Feb 27, 2015
Location: This is accommodation some way away from the city centre (which we were happy with) but close to Sagrada Familia and to Encants market.
If you expect to see a receptionist, you will be disappointed. There is not one and the accommodation is not manned at all. So, be prepared to have to use the phone to get in touch - this includes check-in, which is self-check-in. The catch is that you need an entry code to access the self-check-in facility and we were not provided with one (booked through Expedia). Hence this is the first time you have to use the phone to get in touch and be given the code. Since hotel staff is invisible (and non-existent, to some extent) it is difficult to rate this part of the service. We did meet a guy when we needed help with the keys (those famous magnetic ones, that stop working for no obvious reason) and he was very helpful and expedient. The apartment is excellent and spacious. We had a very quiet room and that was pleasing as well. The double-bed we had was really pleasant, and, importantly very wide, 180-200 cm probably. The only aspect that was annoying was the internet. Yes, it is wireless and it is free, but it was often very slow and not straightforward to connect to. Considering the rate we paid, it was an extremely good deal overall.
for Familiesby A verified traveler
Borne téléphonique pour l'acceuil :-(...a éviterPosted Oct 24, 2014 on Hotels.com
Déçu.Il faut savoir qu'il n'a personne à l'acceuil pour remettre les clés de l'appartement. Il faut appeler une central téléphonique, ou les personnes ne parlent pas Francais et comprennent mal l'Anglais. C'est tres énervant. De plus, contrairement a ce que mentionne le site Hotels.com, il n'y a pas de parking, c'est 25€ en plus, du coup cette appartement n'est pas avantageux si on prend tout en compte. C'est dommage car l'appartement en lui meme est spacieux et propre.
for Everyoneby A verified travelerfrom Cancun, Mex
Exelente ubicación, cerca de la sagrada familia.Posted Jul 12, 2014
Departamento muy cómodo, con todo lo necesario, amplio, espacio suficiente para una familia de 4 o 5 personas, Mándale, el encargado de las suites, excelente persona, la pasamos de maravilla, hay un súper en la esquina, el metro, la sagrada familia a dos cuadras.
for Everyoneby A verified travelerfrom Paris
very goodPosted Jul 7, 2014
feel nice and cozy. large space. automatic system without any customer
for Getaway With Friendsby edmonfrom ireland
The worst experience in barcelonaPosted Jun 3, 2014 on Hotels.com
First of all the apartment is huge and room is nice. Location is OK. Now is the main point, service was very bad, no reception in 24 hours. Their system of check in was bad. They input my surname incorrect so I cannot find my reservation. No people will help you there, as just a phone there and the people are very impolite. The worst thing is our last night, the key card was not working, we cannot get in the building. We spend over 2hours at the door to keep talk to the reception by phone for how to solve it. They are very unhelpful and no body show up to take the responsiblly to help us. They promise us to that us late check out at noon. But their internal communication was so bad. They came before 11am and ask us to leave with very rude attitude. Anyway the apartment was nice, but service very bad. Good luck to everyone.
Posted Apr 21, 2014 on Hotels.com
for Familiesby Jaanafrom Pirkanmaa
Nice hotel, practical locationPosted Jul 2, 2013 on Hotels.com
This was a second time for us in this apartment hotel. Again we liked it: peaceful environment, a lot more locals than tourists, small shops nearby for finding food stuff, metro station (Encants) near, restaurants for having dinner (we do not prefer the luxorious ones; those you will need to find elsewhere). We already decided to select this one next time, too!
by A verified traveler
Least favorite apartment in Europe I have stayed.Posted Dec 9, 2012
Overall the place is nice and was a adequate for our needs. Nothing fantastic, but not poor either. Here goes the good and bad... Bedroom - Well furnished, plenty of storage and size is good. Bed is very firm, just a step above sleeping on the floor. No additional pillows or blankets provided. Since it was winter and in the low 40's at night, we had to leave the heat on all night long, which made it very dry and the fan blew on half the bed all night. Living/ Dining Area - Furnished with your standard Ikea furnishings. Nice size. Kitchen - Comes with most everything you need to prepare meals. Coffee maker is the one cup Italian style. Here is the thing that got me. No sponges, paper towels, salt, pepper, sugar, oil... nothing. You have to purchase EVERYTHING. I have stayed in many apartments throughout Europe and this is the first one that came with absolutely nothing. They do not sell singles of paper towels or sponges in the markets there, so you end up spending quite a bit for items you will never use. For the hotel to provide this it would cost very little to nothing for them per room as I know I had to buy a 6 pack of sponges for example and used one, leaving the rest. Staff - Non-existent. We were there a little after 2 to check in and no-one was there. He finally showed up at nearly 4. We stayed for 8 nights and only saw the guy at the front desk once. Check out? Ha. I just left the keys and bailed. Oh, and he only speaks enough English to check you in.
for Everyoneby A verified traveler
Great ApartmentPosted Mar 24, 2012
Pros: Location and cleanliness
Superb location and quality,great price and metro 5 minutes away
for Otherby A verified travelerfrom Santa Monica
Great value for the money!Posted Jun 16, 2011
We had a great apartment on the 4th floor with fully equipped kitchen. Amazing view at Jean Nouvel's building - Torre Agbar. We stayed only 2 nights - they changed our towels and the maid had the dishes done and cleaned the kitchen - which we didn't expect. We felt very safe walking at night in our neighborhood. It was easy to get around - there was a bus stop nearby that took us straight to the Park Guell and La Sagrada Familia was 10 min walk away. The only problem was that the metro closes at midnight and then you have to take a cab to get back. to the apartment, but the ride was pretty cheap since we walked all the way back to the top of La Gracia.