Got given the wrong room at check in (happened before at previous hotel not associated with this because they sold our room - so not a fan of hotels not giving the correct room) but the issue was resolved swiftly by the staff. The reception and hallways were so well designed, very nice feel. The rooms themselves were good, but were slightly too minimalist, no colour, plants, art. Could’ve done with the same attention to detail as the reception, bar, hallways of the hotel.
The staff were excellent. Very polite, professional, and friendly.