Ratings based on 363 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Temecula, CA.

Nice hotel, but drawbacks

Posted Aug 28, 2014
Pros: Room very nice and quiet. Good value.
Cons: Need more dining options.
Location: Convenient to airport, but nothing else in area. Long trip to Barcelona.
Hotel was very nice, and well operated. Good staff. Especially appreciated that they let us in our room at 10:30 AM after flight from U.S. However, while convenient to airport, there is nothing else around it. Must go to city for restaurants, etc. And, that is about 45 min. by bus. Hotel should offer things like coffee, snacks, etc. -- other than full breakfast buffet and pricey dinner restaurant.
1 out of 5
by A verified traveler from London

Barcelona Airport Hotel with no shuttle service

Posted Aug 27, 2014
Pros: I didn't like his hotel - luck of customer service and no airport shutle availability.
Cons: They shouldn't advertise free airport shuttle if they don't have availability. They need to add more shuttle buses to meet the demand of their guest.
I booked this hotel beacuse we had a connecting flight to London and we had to spend 5/6 hours at the airport over night. The hotel facilities included free shuttle transfer from and to the aiport. When we got to the hotel at 1am we tried to book the shuttle bus for the morning around 5.40 but the shuttle bus was fully booked for that time and the previous slots so we had to order a taxi and paid EUR16.50, I wasn' very impressed with their customer service and I would not recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent hotel with access to central Barcelona

Posted Aug 26, 2014
Pros: It is a very impressive hotel and relaxing swimming area. Room service was excellent had a kettle in our room, Ice on tap,drinks served by the pool.
Cons: Popular hotel so check in queues are long.
Location: A 65/165 bus accross the road takes you centrally and you can pick up the metro to anywhere. The hotel provides a shuttle service to Las Ramblas.
Staff informative upon arrival, let us know how to get about to visit sites. A 65 bus accross the road takes you to Spanish square where you can shop and catch the metro to anywhere. We bought a ticket for 10 euros = 10 journeys on metro or buses except the tourist buses. Also at Spanish square on Saturdays there is a big fountain show, the colours are fantastic and the atmosphere great. There are plenty of restaurant s above the shopping centre where you can eat overlooking the beautiful view.The hotel offers free shuttle to and from hotel, turn right after leaving arrivals building and walk past taxi rank to bus stop marked terminal 2. Also offers shuttle service to Las Ramblas which is close to Port.
2 out of 5
by A verified traveler from New Jersey

Close to aiport but overall disapponting

Posted Aug 25, 2014
Pros: Proximity to the airport and free shuttle service
Cons: Internet reliability and speed, dining options, beds were horrible
Location: NO dining options other than the hotel; very limited menu and over-priced. The hotel appears to be in the middle of an industrial park.
We had a next day morning flight and wanted to stay close to the airport so we 'splurged' for a one night stay at this alleged 4 star hotel - but in actuality, the hotel was far from being a true 4 star option; VERY disappointing; the air conditioner leaked even after we called maintenance to fix it; we used the ice bucket to catch the water all night long, the 'free' internet was slow IF you were even lucky enough to get a connection. There were no dining options other than the hotel; and the food was over-priced for the quality. Next time, we will stay in town and forgo the 'convenience' of being close to the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Aug 24, 2014
Pros: Overall excellent facilities.
Location: We were advised to go to John Duck, a nearby tapas restaurant but actually we should've stayed in the hotel as the surrounding area is quite rough.
Transfers to the hotel from the airport were easy. The hotel is very clean & has excellent facilities, the hotel pool in particular was lovely. The rooms are very comfortable and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location near airport.

Posted Aug 24, 2014
Great hotel. Even though at checkin they didn't have my expedia reservations, they still accommodated me with a great room and a apology.
4 out of 5
Recommended
for Everyone
by A verified traveler from ny

Stay here. Staffs great

Posted Aug 23, 2014
One might before an early morning flight. Staff extremely helpful with all my needs. And shuttle runs like clockwork
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2014
Close to airport. Very nice people at front desk.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Brisbane

Near to airport with transfer organised by hotel

Posted Aug 20, 2014
Pros: Close to airport and transfer provided at no extra cost.
Cons: Internet
Location: Nothing much
Close to airport. Transfer from airport to and fro provided by hotel at no extra cost. Public transport to city (bus no 65) available from very close walking distance from hotel. Staff was very cooperative. Internet speed was very terrible. Don't rely on hotel internet. Very slow and not very good connectivity.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Fallston, MD

Convenient location

Posted Aug 18, 2014
Pros: Convenient location, great shuttle service to airport and to downtown Barcelona.
Cons: Air conditioning didn't work well - thermostat set for 20 C (68 F) but temperature never went below 25 C (77 F). Television didn't work.
I made my reservations and prepaid for the room, but the hotel didn't have the reservation when I arrived. My brother had reserved 2 rooms - one for him and his wife, one for his 2 sons - and the hotel assumed that my reservation was the second room my brother reserved. In the end, however, the hotel handled it well and provided my wife and me an upgraded room at no additional cost.