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Reviews of Best Western Plus Hotel Alfa Aeropuerto

4 out of 5
Best Western Plus Hotel Alfa Aeropuerto
Mercabarna Franca, Barcelona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1011 reviews" "
Rating 8 - Good. 241 out of 1011 reviews" "
Rating 6 - Okay. 71 out of 1011 reviews" "
Rating 4 - Poor. 38 out of 1011 reviews" "
Rating 2 - Terrible. 24 out of 1011 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure how close this hotel is to the airport compared to other hotels. It seemed rather far on the shuttle. But it was convenient with the morning shuttle. Not much to do. It’s in an industrial area.
Stayed 1 night in Mar 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cristina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
All of the above in one hotel- Alpha.
Stayed 1 night in Mar 2024

10/10 Excellent

summer

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Rona, Oakland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not get an upgrade. The AC did not work properly. The VIP bottle of wine was tiny. The breakfast was great. ( €14 surcharge)
Stayed 1 night in Mar 2024

6/10 Okay

Chantal

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is very old and has been somewhat upgraded. It's very clean, and the staff are fantastic but very inconvenient. It is located in a very industrial part of the city, about 30 min from the city center. The only dining option is at the hotel and menu is pricey. There are no stores, nothing to visit. You must take the city bus or a taxi to get into the city. Very close to the airport which may be convenient for some and they offer a free shuttle.
Stayed 1 night in Mar 2024

10/10 Excellent

Adanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always considered best western to be a good stay but motel-level experience. Not so, here! It was fantastic, great service, food, modern bathrooms, a pool, bar and restaurant with a reasonable if limited selection. It’s a bit isolated but very close to the airport. I’d stay there again.
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but limited dining opportunities
Stayed 1 night in Mar 2024

10/10 Excellent

Bolivar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , excellent customer service !!
Stayed 2 nights in Mar 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful from the check in to the check out
Stayed 1 night in Mar 2024

10/10 Excellent

Aguirre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD PLACE NEAR THE AIRPORT
Stayed 1 night in Mar 2024

8/10 Good

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Dori, Greenville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast, great front desk staff, early breakfast and airport shuttle very convenient.
Stayed 1 night in Mar 2024

10/10 Excellent

Stein

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome gifts were very nice, and staff was very friendly and helpful. Will definitely stay at this property again in the future.
Stayed 1 night in Mar 2024

10/10 Excellent

Antoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2024

10/10 Excellent

Tekora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Joe

Stayed 1 night in Feb 2024

10/10 Excellent

Maikel D. Alpizar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in Feb 2024

10/10 Excellent

Ruth

Liked: Cleanliness
Very good service— helpful, friendly staff. Wonderful breakfast buffet & convenient airport shuttle.
Stayed 1 night in Feb 2024
Response from "Be My Guest" department on Feb 27, 2024
Dear RuthThank you for your motivating review! We are very happy to read that our staff was helpful and you enjoyed our Breakfast Buffet and shuttle was convenient.We hope to have the opportunity to welcome you again.Best regards,"Be My Guest" departmentBest Western Plus Hotel Alfa AeropuertoYour hub between the Mediterranean destinations and home

4/10 Poor

PAMELA

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomely convenient for those who need to stay close to airport. The airport shuttle runs every 45mins at T1 first then T2. They have a step-by-step video on their website on how to get to the shuttle waiting areas, along with bus time table. The single room had the amenities I needed for a short night stay for the following morning. Hotel is slightly outdated with newer renovations done for the bathroom. Staff was really welcoming and has a courtesy wake-up call in the morning, that was a pleasant touch. Only down side was the sound proofing, might be an issue for the light sleepers
Stayed 1 night in Feb 2024

10/10 Excellent

Diana, Aurora

Stayed 1 night in Feb 2024

10/10 Excellent

Alexander, chula vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people, efficient and nicer shower 🚿
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read a lot of reviews on this hotel and would have to concur with the strong majority as it was a great fit for our quick stopover. Staff was very pleasant, shuttle was a blessing vs taxi and the property was fine. The room was clean and comfortable, the bathroom very nice and of course the bottle of rose wine was a nice added touch after a long day. Thank you to all. Cheers
Stayed 1 night in Feb 2024

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay for a long overnight layover but it was everything we needed, quiet, clean, good customer service, and had a convenient airport shuttle.
Stayed 1 night in Jan 2024

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a very nice place to stay. The bus stops right out front. It is a little further than I thought from the las ramblas but we took a taxi with no problems. I thought breakfast was included but it cost extra and we were not aware until after we ate.
Response from "Be My Guest" department on Jan 29, 2024
Dear Ms Patricia,Thank you for your positive feedback! We are very pleased to hear that you enjoyed staying in our hotel. Sorry to know that breakfast was not included in the reservation and you were not aware of that.Looking forward to welcoming you back!Best regards,"Be My Guest" departmentBest Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

10/10 Excellent

Adamo, Laval

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2023

10/10 Excellent

Mario Augusto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the king bed is no real king, is two together
Stayed 1 night in Jan 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Deborah

Stayed 1 night in Jan 2024
Response from "Be My Guest" department on Jan 14, 2024
Hello Deborah!Thank you so much for rating us! We’re glad you enjoyed your stay.We look forward to providing an exceptional stay next time.Best regards,"Be My Guest" departmentBest Western Plus Hotel Alfa Aeropuerto Your hub between the Mediterranean destinations and home

10/10 Excellent

Lavell

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had very attractive amenities. Two dining options plus an indoor pool.
Response from "Be My Guest" department on Jan 14, 2024
Hello LavellThank you so much for all your positive comments. It was a pleasure to have you as our guests and to make your visit as comfortable and enjoyable as possible.We look forward to providing an exceptional stay next time.Kind regards"Be My Guest" departmentBest Western Plus Hotel Alfa AeropuertoYour hub between the Mediterranean destinations and home

10/10 Excellent

James

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were outstanding and the property was nicer than expected.
Stayed 1 night in Dec 2023
Response from "Be My Guest" department on Jan 14, 2024
Hello James!Thank you so much for all your positive comments. We will share your review with our colleagues as a way to recognize their excellent attitude. We look forward to providing an exceptional stay next time.Kind regards"Be My Guest" departmentBest Western Plus Hotel Alfa AeropuertoYour hub between the Mediterranean destinations and home

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Ninad

Traveled with family
Disliked: Amenities
AC or Fan will not work in the room .
Stayed 2 nights in Jan 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, efficient
Stayed 1 night in Jan 2024
Response from "Be My Guest" department on Jan 14, 2024
Hello Mary!Thank you for rating us! We’re glad you enjoyed your stay. We hope to have the opportunity to welcome you again.Best regards,"Be My Guest" departmentBest Western Plus Hotel Alfa Aeropuerto Your hub between the Mediterranean destinations and home

8/10 Good

Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our experience was quite positive. The hotel offers a comfortable and welcoming atmosphere, and the staff provided good service throughout our stay. Areas for Improvement: The hotel offers complimentary bottled water exclusively on the day of check-in. Another minor inconvenience was the absence of slippers in the room. Having slippers would have added an extra layer of comfort, especially when moving around the room.
Stayed 2 nights in Dec 2023
Response from "Be My Guest" department on Jan 14, 2024
Hello Tatiana!Thank you for rating us! We’re glad you enjoyed your stay. Thank you for letting us know these areas for improvement.We hope to have the opportunity to welcome you again.Best regards,"Be My Guest" departmentBest Western Plus Hotel Alfa Aeropuerto Your hub between the Mediterranean destinations and home

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jovelito

Stayed 1 night in Dec 2023

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff, big bathtub and quiet room!
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good airport hotel
It was as good as an airport hotel can be. Offered frequent free shuttles to the airport and it had a decent breakfast. Room was comfortable and clean. It’s about a 10-minute walk to the nearest metro station. Not much to do in the area as it is pretty industrialized with a bunch of warehouses, but a short 5-minute Uber will get you to a more populated area.
Stayed 1 night in Dec 2023

4/10 Poor

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was noisy and guests were shouting at all hours. The road noise was loud as well and there was a sewer like smell in both rooms
Stayed 1 night in Dec 2023

8/10 Good

Brian, Barcelona

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The airport shuttle driver drove like she stole the bus ...no stopping for stop signs no slowing down for corners and was deliberately trying to make the luggage bang the side of the trunk . She should not be driving people . She endangered the life of my baby . 6am roads empty no traffic no reason for driving dangerously .
Response from "Be My Guest" department on Jan 14, 2024
Hello Brian!Thank you so much for sharing your experience with us. We are sorry to know about the circunstances described on the way back to the airport. Your valued feedback will help us to continuously improve our customer experience.We look forward to providing an exceptional stay next time.Sincerely,"Be My Guest" departmentBest Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

10/10 Excellent

brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good.property was a bit remote to convenient locations
Stayed 2 nights in Dec 2023

10/10 Excellent

Martin

Stayed 1 night in Dec 2023

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the airport shuttle and beautiful rooms.
Stayed 1 night in Dec 2023
Response from "Be My Guest" department on Dec 18, 2023
Dear CarolineWe are grateful for guests like you. Thank you for your generous rating and text! We hope to have the opportunity to welcome you again.All the best for the year to come!Best regards,"Be My Guest" departmentBest Western Plus Hotel Alfa Aeropuerto Your hub between the Mediterranean destinations and home