Ratings based on 419 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Most favourite hotel.

Posted May 25, 2015
Location: Great location.
Reception staff was fantastic. The building is one of the most beautiful in Madrid. Rooftop and lobby incredible. Can't wait to go back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京都

全てにおいて質の高いサービス

Posted May 21, 2015
メトロのディアゴナル駅からすぐ。 サグラダファミリアまでは徒歩20分ほどです。フロントのコンシェルジュはどの方も親切で温かい対応をして下さいました。ホテル屋上からの眺めが美しいです。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

hotel excellent avec tres belle vue sur le paseo d

Posted May 18, 2015
Pros: la terrasse
Cons: difficile car ce n'est que la taille de la chambre qui est un peu serre
Location: paseo de gracia proche de tout
nous y avons passe tous jours tres agréable ,tres proche de tout excellente chambre meme si un peu petite. Bonne qualité de service et excellente terrasse.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel , downtown area

Posted Apr 26, 2015
Friendly and helpful with language barrier since we didn't speak any Spanish
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 福岡

格式と快適性を持つとても良いホテル

Posted Apr 23, 2015
Pros: 客室とスタッフの対応
Cons: 特に無い
Location: ちょうど良い位置にあり、観光もしやすかった
ドアマン、フロントデスク他全てのスタッフが、顧客本位に仕事をしている様子が伺えた。 客室の快適性は言わずもがなで、スタッフの対応もとても良かった。 印象的だったのは、チェックアウト時に空港への行き方を、我々が考えていた方法(タクシーとシャトルバスの併用)とは別の方法の提案(タクシーで直行)をしてくれ、コストと労力を比較すると実際に得する方法でとても助かった。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester

Amazing hotel...great staff excellent location

Posted Apr 20, 2015
From the first minute we walked in we were greeted and treated with so much warmth and enthusiasm. The staff couldn't do enough. Very rarely do you find a hotel that paid so much attention to detail. Everything was on point.. Had an amazing holiday and will be returning
5 out of 5
Recommended
for Everyone
by A verified traveler

Such a beautiful hotel!

Posted Apr 7, 2015
Our experience at Casa Fuster was the best, by far, hotel experience we have ever had!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Stamford

Mixture of old and new

Posted Apr 2, 2015
Pros: Mostly everything!
Cons: Room lighting
Location: Walking distance to La Pedrera, Casa Batllo and even Sagrada Familia.. Convenient to the Metro and upscale shopping.
Modern luxury within an historic environment. Highly recommended. Superior Room had all of the amenities although the lighting in the room could have been better. Bathroom layout was terrific. Staff could not have been more pleasant or helpful. Walking distance to La Pedrera, Casa Batllo and even Sagrada Familia. Convenient to the Metro and upscale shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
Very nice hotel. Friendly helpful staff. Money well spent!
5 out of 5
Recommended
for Families
by A verified traveler

素晴らしい‼️

Posted Feb 25, 2015 on Hotels.com
母とスペイン2人旅で泊まらせて頂きました。快適性、利便性、立地、歴史的建物、どの点においても素晴らしかったです。タクシーのお釣りに関してドライバーとやり合っていたら、ドアマンが笑顔で迎えに来てくださり、お手伝いしましょうか?と言った言葉に、ドライバーが諦め10ユーロ返してきました。大きな揉め事にならずに助かりました。また、泊まってみたいお勧めのホテルです。