Staircase

Reviews of Chic & Basic Born Boutique Hotel

3 out of 5
Chic & Basic Born Boutique Hotel
Calle Princesa, 50, Barcelona

Reviews

8.6

Excellent

Rating 10 - Excellent. 146 out of 333 reviews" "
Rating 8 - Good. 149 out of 333 reviews" "
Rating 6 - Okay. 26 out of 333 reviews" "
Rating 4 - Poor. 10 out of 333 reviews" "
Rating 2 - Terrible. 2 out of 333 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Marion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting design choices, good service, only trouble was the shower that did not drain properly and is in the middle of the triple room.
Stayed 4 nights in Feb 2024
Response from Team Chic&Basic on Mar 1, 2024
Dear Marion, Thank you so much for your review! We are happy that you enjoy the design of our hotel and the service of our staff. Hope to see you soon :)

8/10 Good

Chef

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was as expected, and the room was clean and quiet. Very close to so much to explore.
Stayed 1 night in Jan 2024
Response from Team Chic&Basic on Jan 19, 2024
Dear Chef,Thank you much for your review of your stay at our hotel. We are very happy to know that your stay was really pleasant. We hope to see you again in Barcelona :)

6/10 Okay

Karen

Liked: Cleanliness, staff & service
The position was great, easy walk to most things and close to transport. The hotel was ok. Considering the cost of the shoulder season room, there could have been more amenities. As a solo traveler, the room size was fine, would have been a struggle with 2 people. The AC is not controllable in the room as it a central cooling/heating system so I had to ask for an extra doona as my room was freezing. There is no safe or fridge in the room, which is disappointing. You can access a safe in reception but that’s quite inconvenient. No fridge meant I couldn’t buy any snacks that needed refrigeration. The room doors need to be adjusted as they slam when closing. I found it very annoying to have doors banging at all hours of the night. The room cleaner was excellent. The coffee/tea break out area was also good. Would I stay there again? Probably not, I’d shop around first.
Stayed 4 nights in Oct 2023
Response from Front Desk Team on Oct 29, 2023
Dear Karen,Thank you for your message.We consider it for improve Best regards!

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you like funky, this hotel is for you. The location can’t be beat, in the thick of the historic district of Barcelona. Food, food and more food choices literally at the hotel’s doorstep. Their breakfast offering was just a notch above basic, with scrambled eggs and bacon in addition to the usual cold offerings. Their small patio offers cold drinks after a hot day sightseeing. Beware, as their Sangria packs a punch! Friendly, helpful staff. Would recommend wholeheartedly. Pedro Canada
Stayed 5 nights in Oct 2023
Response from Team Chic&Basic on Oct 17, 2023
Hello Barbara! We really appreciate the time you took to write us a review. We are glad you had a pleasant stay. We hope to see you soon :)

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities
Five stars
Stayed 3 nights in Oct 2023
Response from Javier on Oct 12, 2023
Dear Tanveer, Thank you very much for the 5 stars!Regards, Chic&Basic

10/10 Excellent

Kimbert

Stayed 3 nights in Oct 2023
Response from Chic&Basic on Oct 16, 2023
Thanks Kimbert for your 10 points!! Hopefully we can see you again and offer you a 10 starts again! Regards,

10/10 Excellent

Jeffrey

Stayed 4 nights in Oct 2023
Response from Team Chic&Basic on Oct 28, 2023
Hello Jeffrey, thank you for your rating!

10/10 Excellent

Brian Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Team Chic&Basic on Oct 28, 2023
Hello Brian! Thank you for your rating :)

8/10 Good

Mimi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Walking distance to a lot of attractions, restaurants and stores. The room lay out is a little odd but workable. Would recommend this hotel.
Stayed 4 nights in Sep 2023
Response from Team chic&basic Born on Oct 6, 2023
Hello Mimi!Thank you so much for taking the time to write us a review. We are glad you had a pleasant stay. We hope to see you soon

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was a good short break hotel. The communal areas were an added bonus. We would have liked a refrigerator in our room and the toilet and shower arrangement quirky/odd. Staff were very friendly. The rope curtains outside each room were fun to look at, but not practical.
Stayed 2 nights in Sep 2023
Response from Team Chic&Basic Born on Oct 7, 2023
Dear Tim,Thank you for taking the time to write us a review. We are glad you enjoyed your stay. We hope to see you soon

10/10 Excellent

Hilary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. They were super helpful and really friendly.
Stayed 2 nights in Aug 2023

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Had problem with shower drain and they fixed it on the second day. Location is convenient and hip, but also a little grungy and not particularly quiet. Did not have breakfast but looked very nice (recommend Picnic restairant right nearby). Really nice to have water refill, tea, etc. in common area. Not a fan of the design - hanging plastic rope curtains in hallways and the rooms - would be much nicer if those were removed and could see more of the beautiful old building and have a clear hallway. Also the creative design of glass showers in the middle of the room may not appeal to all, but if you are into the unusual, may be just right for you.
Stayed 3 nights in Jul 2023

4/10 Poor

Hector, Carbondale

Traveled with partner
Disliked: Property conditions & facilities
Meh.
Stayed 2 nights in Jun 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

6/10 Okay

Joseph

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was very kind and the property feels very safe. They provided a birthday treat on arrival. The hallways smell like intense sewage and there was very loud construction noise each morning in adjacent rooms. The room layout is uncomfortable.
Stayed 5 nights in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very clean rooms.
Stayed 3 nights in Mar 2023

8/10 Good

Kelvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large room, nice shower. Couldnt find coffee station/area.
Stayed 2 nights in Feb 2023

8/10 Good

Brian

Stayed 4 nights in Nov 2022

6/10 Okay

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Gobind

Stayed 5 nights in Nov 2022

6/10 Okay

Jeroen, London

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is good for one night or 2. What we liked was the location, close to metro (7 min walk), restaurants, bars. 20 min walk to nearest beach. Plenty of taxis available. Room wise - the matrass is firm and comfortable, pillows are awefull. 1 electricity socket not secure in the wall and exposing wiring, very dangerous; staff said the maintenance guy will repair but never did. Storage is very limited, just a rack with 5 hangers for your clothes. if you have 2 large suitcases it makes room very cramped; no rail for towels to dry; The room has no coffee maker or kettle; A shared area has a coffee machine, water, fridge, microwave. The coffee is really good Shower is spacious but has only fixed shower head only showerdoor doesn't close properly so water goes everywhere. The neighbourhood seems nice and safe but it's not; we got robbed on the mainstreet near the hotel and ended up in hospital. Be aware in Barcelone
Stayed 6 nights in Sep 2022

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, room comfort
Good location, great service, the toilets did not work properly, and the mattress cover was ripped. Close walk to good restaurants and bars.
Stayed 2 nights in Sep 2022

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
"Chic and Basic" is a very accurate description. Prime location in the Born, surrounded by countless boutiques and restaurants and bars, close to the subway, lots of taxis and rental bicycles available. The rooms are redesigned to photograph well, with mirror walls and a dramatic cylindrical glass shower separating the bedroom from bath area. Bed was comfy, AC worked well in the hot/humid climate. Basic, though - no desk or workspace, no closet but a skeleton rack for hanging clothes, only 2 plate-sized shelves and no countertop or drawers in the bathroom. This meant leaving suitcases, backpacks, toiletry kits etc. all over the floor, which had stained and loose tiles in the bathroom area. 6 towels/handcloths, 2 tiny hooks. A common room down the hallway provided filtered water, coffee, and ice, but the coffee machine and ice maker were not always operational.
Stayed 5 nights in Sep 2022

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is weird. It’s supposed to be creative and inventive. There are funny little sayings on the walls, the package the soap is in, and the like. There is a curtain made ol beads in front of each room and, for some reason, in the middle of the room between the bed and the WC. The basic idea of the hotel is quite traditional, however. Take a beautiful old building and divide it into as many small rooms as you can, to maximize your profits when you rent them out. The hotel room is ridiculously tiny, with barely enough room to open your suitcase and put it on the floor, leaving no room to walk about, no chair, no couch, and no clever compartments to put things away. Plus, the wi-fi in our room did not work. The manager gave us a discount, which was fair, but wi-fi would have been better. The staff is very nice and friendly and the neighborhood is great. But I would not stay in the small room again
Stayed 4 nights in Sep 2022

8/10 Good

Victor, Panama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Rooms were spacious for Europe standards. The only negative was room Decoration were a bit strange.
Stayed 8 nights in Aug 2022

10/10 Excellent

Sheryl

Stayed 2 nights in Jul 2022

8/10 Good

Nora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Nicole

Stayed 3 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like : Coffee and herbal tea are offered to clients for free! Don't like : shower is half transparent which is not convienent for family of 3.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Karoline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Sara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Cute Hotel, Great Location, A/C was broken
When I checked in my A/C wasn't working, but I was told there maintenance guy was gone for the day so the best they could do was bring me a fan. Then the next day, when it still wasn't fixed all they could tell me was, "we're all booked up, so we can't move you to another room." And they made an off-hand comment about how Americans like their rooms cold -- no, I just prefer it not to be 80 degree still air in my room. Aside from 2 nights of terrible sleep, it was conveniently located, and it was quiet. All the ropes in the hall and dark lighting felt more like I was walking thru a nightclub than a hotel, but it didn't really bother me - just seemed a strange decor choice. I appreciated the complimentary water & coffee in the lounge area.
Stayed 2 nights in Oct 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in BCN.
This hotel is in a great location for seeing the sites of Barcelona. Very clean, very friendly and helpful staff. A few of the “chic” features were not the most functional. A little less chic and and a little less basic and it would be a little more user friendly.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The proposed room was dirty, moldy, and musty. Since wouldn’t stay because of health hazard, the staff ordered and paid for a taxi to another hotel they located. However, was told I was not charged, but see I WAS CHARGED A DEPOSIT which need to check on reimbursement.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are well designed, and feel airy and spacious even though they aren’t very large, and the hotel was fairly quiet during my weekend visit.
Stayed 6 nights in Sep 2019

10/10 Excellent

Gwenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar property, beautiful staff
Anna and the crew at the Chic & Basic was accommodating, kind, generous, fun, funny and super duper sweet! I looooooved our room. The elevated flooring and original details really made the renovations pop. I also liked the naughty shower ;) I would recommend this place for any adventurous traveler.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great Hotel, great location. Don’t believe anyone who reports otherwise.
Stayed 4 nights in Aug 2019

6/10 Okay

DANIEL

Liked: Staff & service
Disliked: Cleanliness, room comfort
The property is located in a great neighborhood and the staff is super friendly. Free Nespreso and water were nice. The cleanliness was less than optimal, particularly in the washroom: stained sink and shower, dusty floor...
Stayed 1 night in Aug 2019

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in an Awesome City
Great Hotel. Bed was a tad hard for me, but that’s personal choice.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in May 2019

4/10 Poor

Renee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Dan Singer

Liked: Cleanliness, staff & service, property conditions & facilities
Great complimentary water and coffee
Toilet did not flush properly, thermostat did not bring room to comfortable heat temperature. Room had steps down to bath. Hard to deal with in the dark.no chair in room, clean and quiet. Bazaar design with hanging beads and mirrors. Staff friendly and caring.
Stayed 1 night in Apr 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Review of our hotel stay
We stayed un room 1. Shame there was no windows in our room as it was quite stuffy. The sky light was very bright early in thhe morning and we couldnt close it over. There was loud bangs from the gym door opening at 5am so it woke us up every morning. Doors should be given a stopper for courtesy of guests staying in rooms
Stayed 3 nights in Mar 2019