Thank you very much for your comment and note. Certainly sometimes there can be connection problems, for various reasons, not always under our control. But we are glad that it could be solved. Thanks and see you soon!

We appreciate your comment and note. certainly... we stand out for location and cleanliness, and if what you want is "Living Barcelona" this is your place! Thanks and see you soon!

We have already requested the deletion of your review to Expedia and Hotels.com. On your review, you are threatening us, based on an unproven fact. Since your discomfort was due to us reminding you of the rules and usages of the booked room. The fact of booking a room does not entitle you to perform any type of act within it, in breach of the registration of customers at the police level in Spain and our establishment.

Dear guest, good morning! Even as Anonymous, we know who you are, as charging 35Euros per extra person, is not that common. Please remember, you booked a Single Room, in single use, not double. We have explained in our conditions, when doing your booking, and in your room in the door and in the Indications inside, that guests/ visitors are not allowed at any time. And will mean an extra cost of 35Euros per person per night occupaying existing beds. So it was more than explained during your reservation, and during your stay, but more importantly, in any case, you booked a single room for single use, and not a single room for two people. The irregularity was not committed by us, but by you. Thank you

Dear customer, of course it seems you talk about another establishment or another customer, because if a point stands out from us, is the perfect location, and the high level of cleanliness. What is strange to me, that reviewing the observations to your booking, in your file, the cleaning service indicated that you had everything very messy in the bed and on the room, complicating much the cleaning service. If we were not up to your standards, maybe you were wrong about the place, but considering the price you paid that does not reach 100Euros per night, in our location, and in our category, something does not match what you said. Keep in mind that our cleaning service is perhaps one of the best you can find, and we are proud of it. And not only do we say it, but also the majority of our customers On the other hand, it is a single building, with 3 access stairs. His room was on a staircase different from the reception, in fact, a very nice room overlooking the private gardens. It is a modernist building, protected by Heritage in our country. You should read exactly what you reserve, so as not to create false expectations to your standards. About the amenities, we put the basic amenities: gel, shampoo and soap. What else do you expect in our place?

It is very easy to complain, the difficult thing is to understand, or to want to understand, since what you are saying from 1 hour to night and 2 hours to the morning is a lie. About to buzz on the hotel door, if you had read the details of our establishment, it is already indicated that you are in a private heritage protected building, and therefore, access is restricted and exclusive. Point clearly indicated, and most grateful point, for the security that this means for the building and for customers. If at any time you had a problem with the room a/c thermostat, you only had to ask the receptionist, who would gladly check it. As you will understand ... we can not guess what happens at all times with the devices. Thank you

Dear customer, we do not control the use of Air Conditioning, but we do control the misuse or abuse of air conditioning, which is different. On the other hand, each room has a temperature sensor, together with a general temperature sensor. It could be that some rooms, more exposed to the sun, are warmer, but as easy as requesting it to Reception, so that they rise in the temperature sensor. It is also a measure, to avoid that in these times of the year, where the use is so intensive, we have breakdowns with it, which would be much worse. We regret your discomfort and wish you a happy day

Dear customer, when you decide to show yourself as anonymous in your comment, we can not verify what happened to your stay. If it was the client that caused a problem / damage and was given a negative about it, or if it was a problem of the establishment. We would appreciate your arrival date and name, in order to verify what happened. Thank you ***************************** Apreciado cliente, al decidir mostrarse com Anonimo en su comentario, no podemos verificar qué pasó con su estancia. Si fue el cliente que causó algún problema y se le dió alguna negativa al respecto, o si fue problema del establecimiento. Le agradeceríamos nos indicara su fecha de llegada y nombre, para poder verificar lo que pasó. Gracias

Dear customer, we regret your comments. We are at that time of the year, in which we have customers who demand air conditioning, and customers who demand heating. And machines can only do one thing or the other ... it's complicated, and we can not always satisfy everyone. On the other hand, about your room and the window, it is clearly indicated in the description of the room when you book (a Double Economic in your case), both the size, as it is an interior room, without views to the outside, to the so-called "patios de luces", very common in Barcelona, ​​and in the Eixample area of ​​Barcelona. On future occasions, we recommend you book a Double Superior room, you will like it much more. On the budget, seeing that you said you had traveled a lot, note that each city, and city area is different ... our area and our price, is the best choice that a traveler can have in Barcelona. Of course, you can find better rooms for lower prices, but not in this area of ​​Barcelona. Thank you and have a nice day!

Thank you very much for your words. We are glad that you have appreciated our small establishment, in the most desired area of Barcelona, as a "place to be". We work for your peace of mind, comfort and safety! Thanks and see you soon! Have a nice day!

Thank you very much for your words. We are glad that you have appreciated our small establishment, in the most desired area of Barcelona, as a "place to be". We work for your peace of mind, comfort and safety! Thanks and see you soon! Have a nice day!

Thank you so much for your kind words! we appreciate your gratitude! Thank you!