Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
77% of guests recommend
3.6 Room cleanliness
3.1 Service & staff
3.1 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Canada

Conveniently Located

Posted Dec 29, 2014
Pros: location
Cons: noted above in the experience
The biggest problem was the WiFi unavailability in the room. They advertise to have it available in each room but it is not. Also, the hallways lights are on sensor and therefore the lights turns off within seconds when you are waiting for the elevator. If you don't move you would find yourself standing in the dark. They charge extra for the safe.
Comment from Hotel Management
Jan 5, 2015 by Elisabet, Hotel Management
Thank you very much for your comments, help us improve. We apologize for the inconvenience caused as the wifi, it should work in all common areas of the hotel and the rooms also, pass note to the appropriate Department so check that this service is given correctly. As safe, it is true that it charged to part, rules for the direction of the hotel, all forms are any suggestion is welcome to be able to continue offering good value for money. Department of customer service
1 out of 5
by A verified travelerfrom S

Uncomfortable

Posted Nov 16, 2014
Hotel Lobby was nice but beds were terrible and the room had a foul oder.
Comment from Hotel Management
Nov 26, 2014 by Elisabet, Hotel Management
Thank you for your comments, they help us to improve. We regret not having fulfilled their expectations in terms of the room. As for the smell we apologize to you, due to our location in the Centre of Barcelona, makes that in days of rains the sewage of the city causes some odor.
2 out of 5
by A verified travelerfrom USA

Good location, definately not a 4 star hotel.

Posted Nov 3, 2014
Pros: It's location
Cons: A major revamp of this hotel would bring it into the 2000's. Its current guise leaves a lot to be desired.
Location: Plenty to see and do within walking distance, though be careful about getting lost in the narrow streets. Metro stop very close by.
Had an internal room next to elevator. Room felt oppressive and stuffy. If you suffer from any degree of claustrophbia this is not the room for you. The a/c was underpowered and did nothing to cool the room. The bathroom was cramped and awkward to use. The closet in the bedroom was just about impossible to use, as the doors opened hard against the bed. Overall the room is in need of an update, it felt tired and dated. This theme extended to the rest of the hotel. The location is the saving grace, but at best this is a 2 star establishment, not a 4 star as proclaimed. The Regencia Colon across the cathederal plaza would be a better choice for the money.
Comment from Hotel Management
Nov 27, 2014 by Elisabet, Hotel Management
Dear customer, thank you for your comments, as well as the time used to write their impressions. We apologize for having fulfilled their expectations in terms of the room. Interior rooms overlook an inner courtyard, in the future please advise us in advance to offer an outside room overlooking the street. We pass a note to the corresponding departments. Any suggestion is welcome to improve and continue to offer good value for money.
Comment from Hotel Management
Nov 27, 2014 by Elisabet, Hotel Management
Dear customer, thank you for your comments, as well as the time used to write their impressions. We apologize for having fulfilled their expectations in terms of the room. Interior rooms overlook an inner courtyard, in the future please advise us in advance to offer an outside room overlooking the street. We pass a note to the corresponding departments.
5 out of 5
Recommended
for Couples
by Michaelfrom Oregon, U.S.

Classic old world hotel in the Gothic quarter

Posted Oct 30, 2014 on Hotels.com
Wonderful stay, fantastic breakfast, near the Gothic quarter.
Comment from Hotel Management
Nov 26, 2014 by Elisabet, Hotel Management
Thank you very much for your comments, we hope to accommodate it in the future in any of our hotels.
2 out of 5
Recommended
for Couples
by isabellefrom toulouse

trés moyen

Posted Oct 28, 2014 on Hotels.com
accueil pas agréable, pas souriant!! rapport qualité prix: médiocre très bruyant
Comment from Hotel Management
Nov 26, 2014 by Elisabet, Hotel Management
Je vous remercie pour vos commentaires, ils nous aident à améliorer. Nous ne pouvons pas reconstruire l'incident et certainement il ne décrit pas la façon dont nous traitons nos clients. Notre personnel s'engage à offrir à nos invités une expérience parfaite pendant vos vacances. Nous regrettons profondément que cela n'a pas été le cas. Veuillez nous excuser pour le bruit, en raison de notre emplacement central parfois il peut y avoir du bruit, il est recommandé que dans l'avenir nous le faire savoir avant d'offrir un espace intérieur plus silencieux.
3 out of 5
Recommended
for Getaway With Friends
by Helenefrom Barcelona

Fantastisk beligggenhed men ikke så hyggeligt

Posted Sep 24, 2014 on Hotels.com
Hotellet ligger fantastisk centralt i det hyggelige Gothic quarter, værelset var fint nok men der var meget lydt og vinduerne var meget små så ikke særlig hyggeligt.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 21, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by 신찬현from 대한민국

훌륭한 시설과 뛰어난 접근성

Posted Sep 21, 2014 on Hotels.com
도보로 고딕 지역과 바로셀로네타 비치까지 즐길 수 있는 위치에 있고, 객실과 관리 상태 모두 만족스러웠습니다.
Comment from Hotel Management
Nov 29, 2014 by Elisabet, Hotel Management
대단히 귀하의 의견을 주셔서 감사 합니다, 나중에 우리의 호텔 중 하나에서 당신을 수용할 수 있도록 노력 하겠습니다.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom milano

Albergo carino a pochi passi dal mare e catalunya

Posted Aug 23, 2014
Albergo molto bello magari un po datato ma con il,suo fascino. lo staff è accogliente e sempre disponibile. consiglio a chiunque voglia passare una bella vacanza a barcellona ; famiglie , amici e coppie. unica pecca sono i prezzi dei pasti , un po' alti.
2 out of 5
by A verified travelerfrom Paris

A éviter

Posted Aug 19, 2014
Pros: Sa localisation (proche du métro, et au cœur de la ville) et son personnel.
Cons: Les services, l'isolation phonique et la vétusté des mobiliers et appareils électriques.
Location: Le cœur de Barcelone, qui permet d’accéder au reste de la ville très facilement.
Le bruit. Le bruit est le problème principal de cet hôtel, car il est situé à un croisement de deux axes fréquentés. Et qu'il n'y a absolument aucune isolation phonique. Vos nuits, vous les passerez en compagnie des fêtards éméchés , des mobylettes, des camions poubelles qui passent très régulièrement, des enfants qui pleure... comme si les fenêtres étaient ouvertes! D'une manière générale, le mobilier est en mauvais états : pause-bagage cassé, poire de douche fissuré (d'ailleurs la précision de la gestion de la chaleur dans la douche demande un bon moment d'adaptation), couette sentant le renfermé, frigo non fonctionnel, sèche cheveux des années 80 inefficace... Niveau service là aussi c'est la débandade : une seule prise électrique dans toute la chambre (heureusement qu'on avait pensé à ramener une prise multiple qui a donc pendouiller au dessus du lit), le wifi utilisable sur un appareil à la fois (comme si ça leur coûtait plus cher de le laisser complètement libre une fois qu'on a le login?) et le coffre blindé qu'il est fortement recommandé d'utilisé facturer 2€/jour (je ne sais pas si c'est la norme pour ce dernier point par contre). Reste le personnel, très courtois, compréhensif et sympathique. L'emplacement de l’hôtel est quant à lui idéal.