Reception

Reviews of H10 Catalunya Plaza Boutique Hotel

3 out of 5
H10 Catalunya Plaza Boutique Hotel
Placa Catalunya, 7, Barcelona, Barcelona

Reviews

8.8

Excellent

Rating 10 - Excellent. 461 out of 843 reviews" "
Rating 8 - Good. 271 out of 843 reviews" "
Rating 6 - Okay. 74 out of 843 reviews" "
Rating 4 - Poor. 27 out of 843 reviews" "
Rating 2 - Terrible. 10 out of 843 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gretchen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Mar 2024
Response from H10 Catalunya Plaza - Meri Ferrando Sales Manager on Apr 5, 2024
Thank you so much!!!We are looking forward to seeing you soon.Kind regards,

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with excellent service located centrally.
Stayed 2 nights in Feb 2024
Response from H10 Catalunya Plaza - Meri Ferrando Sales Manager on Feb 28, 2024
Dear Dean,Thank you for staying with us! We appreciate your kind words about our hotel, excellent service, and central location. It was a pleasure having you as our guest, and we hope to welcome you back for another great experience.Best Regards,

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo Trip
Great hotel in a wonderful location. The hotel is old and really charming. The front desk staff are amazing a shout out to Luca who greeted me and oriented me to the city. Ivan was great too. Overall, just superb staff…and location to see the best of Barcelona.
Stayed 5 nights in Jan 2024
Response from H10 Catalunya Plaza - Meri Ferrando Sales Manager on Jan 15, 2024
Dear Diane,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our great hotel in the charming and wonderful location of Barcelona.We appreciate your kind words about our amazing front desk staff, especially Luca and Ivan. It's always our goal to provide superb service, and we're pleased that our team contributed to making your experience memorable.We look forward to welcoming you back and helping you explore more of the best of Barcelona.Best regards,

10/10 Excellent

Makiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to everything
Great location right on plaza catalunya and Las Ramblas. Many shopping and restaurants. Airport bus is also 5 min walk. Can walk to casa Ballto and Casa Mila. The hardwood floor can make it a bit noisy at night but great amenities nonetheless. Got upgraded and had a bottle of cava and charcuterie in the room.
Stayed 2 nights in Dec 2023
Response from H10 Catalunya Plaza - Meri Ferrando Sales Manager on Jan 15, 2024
Dear Makiko,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our great location, right on Plaza Catalunya and Las Ramblas, with convenient access to shopping, restaurants, and transportation.We're delighted you appreciated the amenities and the upgrade, along with the thoughtful touch of a bottle of cava and charcuterie in your room. We apologize for any noise from the hardwood floor but are pleased that it didn't overshadow your overall experience.We look forward to welcoming you back and providing another enjoyable stay.Best regards,

10/10 Excellent

Jianing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from H10 Catalunya Plaza - Meri Ferrando Sales Manager on Jan 15, 2024
Thank you!!

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room lovely hotel and staff. Unbeatable location
Stayed 6 nights in Dec 2023
Response from H10 Catalunya Plaza - Meri Ferrando Sales Manager on Dec 27, 2023
Thank you so much!!Kind regards,

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday treat
Very nice boutique hotel Very easy to find Very friendly hotel staff
Stayed 1 night in Dec 2023
Response from H10 Catalunya Plaza - Meri Ferrando Sales Manager on Dec 27, 2023
Thank you so much for your comments!!Warm regards,

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing that I didn’t like about this hotel. It was a perfect choice for my overnight stay
Stayed 1 night in Oct 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
We're thrilled to hear that you had a perfect stay and that there was nothing you didn't like about the hotel. Thank you for choosing us for your overnight stay! If you have any specific highlights or if you plan to visit again, we look forward to hosting you once more!

10/10 Excellent

Barbarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested a city view and got so much more
Stayed 1 night in Oct 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
We're delighted to hear that you not only got the requested city view but also had an even more enjoyable experience. If there's anything specific you loved or if you plan to visit again, we look forward to providing you with another wonderful stay!

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The big plus for this property was the location. It’s right at the beginning of Las Ramblas and central to everything. Right across the street from Taxi stand, the hop on hop off bus stations and the Aerobús shuttle bus to the airport. Plus the staff were very helpful and the property was very clean
Stayed 4 nights in Sep 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you for sharing your positive experience! We're delighted to hear that the location, being at the beginning of Las Ramblas and central to everything, was a big plus for you. It's great that you found the proximity to transportation options convenient and that the staff was helpful. We appreciate your feedback on the cleanliness as well. If there's anything else you loved or if you plan to visit again, we look forward to hosting you once more!

8/10 Good

Taran

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
If you’re looking for something close to the casino it’s a 5 min walk. The Spa is unreal but they shouldn’t charge guests the same price as non guests to use the facility. €15 is too much. It should be like €5 since you’re already paying for a room. Staff was overall ok but I stayed here for 17 nights and they were making a big deal about eating the welcome nuts from time to time. They are just nuts. You guys need to relax. They’re free at the bar. Due to this reason I won’t be staying here again because that’s just embarrassing.
Stayed 2 nights in Sep 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you for sharing your feedback, and we appreciate your extended stay with us. We apologize if the spa pricing and the handling of the welcome nuts created any inconvenience. Your comments are valuable, and we'll certainly review our policies to ensure a more comfortable experience for our guests. We're sorry to hear that this may affect your decision to stay with us again. If there's anything else you'd like to discuss or if you reconsider in the future, we'd love the opportunity to welcome you back and make improvements based on your feedback.

10/10 Excellent

DOMENIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you!

8/10 Good

Taran

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There are no amenenitties
Stayed 1 night in Sep 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
We apologize if you found a lack of amenities during your stay. Your feedback is valuable, and we appreciate you bringing this to our attention. We'll review the amenities offered to ensure a more enjoyable experience for our guests in the future. If there's anything specific you missed or if you have additional suggestions, please feel free to share. We hope to have the opportunity to welcome you back and provide an improved experience.

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all round hotel with a great location. Very easy to get to from the airport just a short walk from the bus stop.
Stayed 2 nights in Aug 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you for your positive feedback! We're glad to hear that you found our hotel to be good all around and appreciated the great location. It's fantastic that the accessibility from the airport was convenient for you. If there's anything else you loved or if you plan to visit again, we look forward to hosting you!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming!
Stayed 2 nights in Aug 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you!!

10/10 Excellent

Shanni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Love location, safe, walkable
Stayed 2 nights in Aug 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you!!

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spanish charm and beauty of the inside
Stayed 1 night in Aug 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you!!

10/10 Excellent

Samuel J

Stayed 2 nights in Jul 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you!

10/10 Excellent

Ian

Definitely go back
Brilliant
Stayed 3 nights in Jun 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you so much!!

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
H10
The hotel was located in the downtown area right near everything we wanted to do. It is very clean and well run. The employees at the front desk are extremely helpful. The breakfast was wonderful,
Stayed 2 nights in Jun 2023
Response from H10 Metropolitan - Sales Manager on Jun 26, 2023
Thank you for your positive feedback! We're glad to hear that our hotel's location was convenient for you and that you found it clean and well-managed. It's great to know that our front desk staff was extremely helpful, and that you enjoyed the wonderful breakfast. We appreciate your review and hope to welcome you back in the future.Thank you,

10/10 Excellent

Jeancarlo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 2 nights in Jun 2023
Response from H10 Metropolitan - Sales Manager on Jun 26, 2023
Thank you so much!!

8/10 Good

Doris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2023
Response from H10 Metropolitan - Sales Manager on Jun 26, 2023
Thank you so much!

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel 10 months early in order to get the Plaza view. Arrived at hotel, gave us a back view room. Suspect they did it to make more money. They offered to move us to another hotel around the corner? No, I booked the Plaza view with balcony. Recommendation - call 2 weeks before and re-confirm your room. That said, nice clean, and great location.
Stayed 3 nights in May 2023
Response from H10 Catalunya Plaza - Sales Manager on Jun 26, 2023
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with your room assignment. Our intention is always to provide the best possible experience for our guests, and we regret any confusion or disappointment caused. Nonetheless, we are pleased to hear that you found the hotel clean and enjoyed its great location. We value your patronage and hope to have the opportunity to provide you with an improved experience in the future.

10/10 Excellent

khaled

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from H10 Catalunya Plaza - Sales Manager on Jun 26, 2023
Thank you!

10/10 Excellent

Paul, Largo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, close to everything including transportation, food, and shopping
Stayed 1 night in May 2023
Response from H10 Catalunya Plaza - Sales Manager on Jun 26, 2023
Thank you so much!

10/10 Excellent

Paul, Largo

Stayed 3 nights in May 2023
Response from H10 Catalunya Plaza - Sales Manager on Jun 26, 2023
Thank you!

10/10 Excellent

Lesha

Stayed 1 night in Apr 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you!

10/10 Excellent

Herico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you!

10/10 Excellent

Shireen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, highly recommend!
We had a terrific stay, the staff were so helpful and accomodating. The hotel is in a great area of the city, close to shops, restaurants and everything is walkable. Highly recommend!
Stayed 2 nights in Mar 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you for the fantastic review! We're delighted to hear that you had a terrific stay and found our staff to be helpful and accommodating. It's great that you enjoyed the hotel's location and the convenience of being close to shops and restaurants. Your recommendation means a lot to us. If there's anything else you loved or if you plan to visit again, we look forward to hosting you once more!

8/10 Good

Yuen Kim, Markham

Stayed 4 nights in Mar 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you!

10/10 Excellent

Lioubov

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like to stay in H10 Catalunya Plaza. Very friendly and helpful staff. Clean, quiet. Good breakfast. Most important-perfect location (airbus, Metro, Hop-on-hop-off, taxi ). Our tours started very close to our hotel location. A lot of good restaurants and bars around. Gothic Quarter is in a walking distance. Will stay again!
Stayed 5 nights in Mar 2023
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you for your positive feedback! We're thrilled to hear that you enjoy staying at H10 Catalunya Plaza and appreciate the friendly and helpful staff, cleanliness, quiet atmosphere, and good breakfast. It's great to know that the location suits your needs and that you find the surrounding amenities convenient. We look forward to hosting you again on your next visit!

10/10 Excellent

Erika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was very friendly and helpful. We felt very welcomed and the room was beautiful.
Stayed 1 night in Feb 2023
Response from H10 Catalunya Plaza - Sales Manager on Mar 20, 2023
thank you!!!

10/10 Excellent

Armando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location!
Stayed 1 night in Feb 2023
Response from H10 Catalunya Plaza - Sales Manager on Mar 20, 2023
Thank you!!

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2022
Response from H10 Catalunya Plaza - Sales Manager on Nov 17, 2022
Thank you so much!!Kind regards,

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from H10 Catalunya Plaza - Sales Manager on Nov 17, 2022
Thank you so much!!

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a boutique hotel and while the room was small, it was charming and unique. The location was fabulous and we walked to many of the wonderful streets and sites of Barcelona. Taxis and public transportation were at the door. The staff was wonderful. Would definitely stay here again.
Stayed 3 nights in Oct 2022
Response from H10 Catalunya Plaza - Sales Manager on Nov 17, 2022
On behalf of all the staff, I would like to thank you for sharing your opinion of your stay in our hotel.We are delighted to check that our Hotel met your expectations. We really appreciate your words to describe the Hotel and the staff.We all be glad to welcome you in your next visit to Barcelona.Kindest regards,

10/10 Excellent

D JAMES, GREAT FALLS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist VERY helpful for 2 older ladies who were grateful for assistance.
Stayed 1 night in Sep 2022
Response from H10 Catalunya Plaza - Sales Manager on Nov 17, 2022
Thank you so much for your review.

2/10 Terrible

Garine

Stayed 3 nights in Sep 2022
Response from H10 Catalunya Plaza - Sales Manager on Nov 30, 2023
Thank you!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Wonderful stay. It was a great location. Close to all transportation. The Aèroport Bus took us right to the Plaza near the hotel. So convenient.
Stayed 3 nights in Sep 2022
Response from H10 Catalunya Plaza - Sales Manager on Nov 17, 2022
Thank you so much!!!

6/10 Okay

Ron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent but pictures did not reflect actual room provided.
Stayed 5 nights in Sep 2022
Response from H10 Catalunya Plaza - Sales Manager on Nov 17, 2022
First of all thank you for your time in writing your experience! We really appreciate your predisposition to share your nice comments. I am sure it will be useful for some future guests.As you had mentioned we have diferent room types, ones larger than others. We always try to accomplish with the expectations of the guests. We are very sorry to know that your room did not fulfil your expectations.We remain at your entire disposal for any assistance you may need if you plan to come back to Barcelona.Best regards from Barcelona!

8/10 Good

rina

Stayed 3 nights in Aug 2022
Response from H10 Catalunya Plaza - Sales Manager on Nov 17, 2022
Thank you so much!!

10/10 Excellent

Shahar

Stayed 7 nights in Aug 2022
Response from H10 Catalunya Plaza - Sales Manager on Nov 17, 2022
Thank you so much!!Kind regards,

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Great Location!
Fantastic boutique hotel in an excellent central location. Room was not particularly big but had everything we needed, including some extra touches ie, bottled water, chocolates on pillow, complimentary glass of cava upon check in...and an umbrella to borrow. Robes and slippers were so provided.
Stayed 3 nights in Jul 2022
Response from H10 Catalunya Plaza on Aug 9, 2022
Dear Guest, You couldn't believe how exciting was to read your lovely comment. We look forward to welcome you back in the very near future. Have a lovely week!

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in a wonderful area is very clean and the staff excellent
Stayed 1 night in Jul 2022
Response from H10 Catalunya Plaza on Aug 9, 2022
Dear Guest. Nice to hear that! We really appreciate it. Kind regards!

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 2 nights in Jul 2022
Response from H10 Catalunya Plaza on Aug 9, 2022
Dear Guest, Thank you very much for your comment. The location is one of the best things that the hotel has. Kind regards!

10/10 Excellent

Leda

Stayed 6 nights in Jul 2022
Response from H10 Catalunya Plaza - Sales Manager on Nov 17, 2022
Thank you so much!!

10/10 Excellent

Carmelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and professional employees.
Excellent experience. Very good employees.
Stayed 7 nights in Jun 2022
Response from H10 Catalunya Plaza on Aug 9, 2022
Dear Guest, Thank you very much for your nice comment. We look forward to welcome you soon. Kind regards!

10/10 Excellent

Dr. James, Tequesta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient location. Public transportation readily accessible.
Stayed 2 nights in May 2022
Response from H10 Catalunya Plaza on May 12, 2022
Dear Dr. James, Thank you for your nice comment and for share with us your sincerely opinion. This reviews really help us to improve our services. Kind regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Lovely building and location
Stayed 2 nights in Apr 2022
Response from H10 Catalunya Plaza on May 12, 2022
Dear Michael, We appreciate your nice comment. We look forward to welcoming you in the very near future.

10/10 Excellent

Sum Yee

Stayed 2 nights in Apr 2022
Response from H10 Catalunya Plaza - Sales Manager on Nov 17, 2022
Thank you so much!!