2 outdoor pools

Reviews of Hotel Arts Barcelona

5 out of 5
Hotel Arts Barcelona
Marina 19–21, Barcelona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1000 reviews" "
Rating 8 - Good. 180 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay. Brilliant staff and service. Had a small problem on day one with digging outside causing quite a lot of noise but the team responded straight away and found me another room. They also arranged some help with room bill, and as I was checking out a lady came to ask if I was happy that everything had been sorted, and apologies again even though none of it was the fault of the hotel. I couldnt have asked for more. Thank you.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mitko, Woodland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Mitko, Oradell

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service, luxurious amenities, and breathtaking views, pure perfection awaits you!
Stayed 3 nights in Feb 2024

8/10 Good

Javier

Stayed 1 night in Nov 2023

10/10 Excellent

Carlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Omar

Stayed 2 nights in Nov 2023

10/10 Excellent

NGOZI, TROY

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The custOmer service was outstanding. Really loved the club lounge.
Stayed 1 night in Nov 2023

10/10 Excellent

Chinyere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, loooooooooved my stay. The Club Level was worth every penny because of the Club Lounge. I had a fantastic time and would definitely stay at Hotel Arts again when back in Barcelona.
Stayed 1 night in Nov 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service
Amazing service and beautiful hotel. The bedding was so comfy. Really enjoyable stay and the staff were so attentive throughout.
Stayed 2 nights in Nov 2023

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Time for a Facelift
The Arts is showing its age. Great location on the waterfront, but the interior, the rooms, etc., need a major overhaul.
Stayed 4 nights in Oct 2023

8/10 Good

Esther

Stayed 4 nights in Oct 2023

10/10 Excellent

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Oct 2023

10/10 Excellent

Jacqueline

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel…near the beach….shopping…restaurants. Wonderful hotel!
Stayed 2 nights in Oct 2023

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Claudia

Stayed 3 nights in Sep 2023

10/10 Excellent

wojciech

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greatest location possible in BCN.
Stayed 4 nights in Sep 2023

10/10 Excellent

Ani, Santa Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a perfect stay - we will definitely be recommending it to others who visit Barcelona and hope we are fortunate enough to stay again in the future. Friendly welcoming and caring staff, beautiful and comfortable rooms, fabulous design, amazing pool and we also got incredible massages at the top floor spa. So happy we chose Hotel Arts for our memory making trip to Barcelona Spain.
Stayed 2 nights in Sep 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, very welcoming. Everyone kind. Surprised how many staff jumped on the lift while guest were riding. Multiple stops due to this to get to lobby on many occasions. Unusual.
Stayed 2 nights in Sep 2023

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was not the expected for a 5 star hotel
Stayed 2 nights in Sep 2023

6/10 Okay

Clodagh

Stayed 2 nights in Aug 2023

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Danyelle

Stayed 1 night in Aug 2023

10/10 Excellent

MAZEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent upscale hotel
Stayed 2 nights in Aug 2023

10/10 Excellent

Delia Eloise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view room had a spectacular view. The room was very spacios and the shower was sn experience. The restaurants were superior albeit a bit pricey. The limited english channels on the tv was disappointing and the high price to rent the limited movie options was a turn off, but of course we weren't in Barcelona to watch tv! Wished the hotel had more poolside seating at the upper pool level or had cabana seating on the beach. You had to get there early to secure lounges/umbrellas. We did early morning excursions ,so we weren't able to do so
Stayed 7 nights in Aug 2023

10/10 Excellent

M A

Stayed 3 nights in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to visit again
Just a classy place, even though it is a very busy place. Well done
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is simply perfect. After walking the city we came to the conclusion that there simply is no better location to stay in. Will stay here and no where else while visiting Barcelona.
Stayed 3 nights in Jul 2023

10/10 Excellent

Sami, Istanbul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities; a top notch 5-star hotel
Stayed 3 nights in Jul 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel Arts Barcelona is a beautiful hotel in a great location. Staff was superb.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great hotel.
Stayed 2 nights in Jul 2023

2/10 Terrible

Olli

Stayed 3 nights in Jul 2023

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, property conditions & facilities
As ever the Arts hotel did not disappoint although felt the staff around the pools and Marina restaurant were disengaged and disorganised and ordering drinks / food was not easy. We often waited over 30 minutes for drinks despite chasing and could overhear other guests complaining of the same problem.
Stayed 2 nights in Jul 2023

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is amazing. Probably the best one I have stayed at.
Stayed 2 nights in Jul 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel very helpful staff

4/10 Poor

Hernan

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Disappointed with late check-in at 4pm instead of 3pm as maximum expected. Luggage taken to our room 1 hour after the room was given to us. Room smelling cigar. Very few people working in the area for check-in/check-out for such a big hotel causing delays. Disappointed because no more food can be ordered after 4:30pm in the swimming pool area. We will not return to Hotel Arts Barcelona.
Stayed 4 nights in Jun 2023

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great place to stay.
Stayed 5 nights in Jun 2023

10/10 Excellent

Denny

Stayed 5 nights in Jun 2023

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is way from city hustle and bustle. It was combing city and seashore living. We had to use our key for everything which was cumbersome though.
Stayed 5 nights in Jun 2023

8/10 Good

Lisas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel right near the beach
A beautiful property right near the beach. Great for a couples trip. The rooms itself could use some upgrading to really feel worth the price, but still pleasant and comfortable with a great view of the beach and city.
Stayed 4 nights in Jun 2023

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is perfect. From the friendly and helpful staff to the bedrooms and the food. Absolutely amazing.
Stayed 1 night in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel the service is top notch and room views are amazing!
Stayed 2 nights in May 2023

8/10 Good

jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Khatra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Chandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property , knowledgeable staff , polite. They were also trained to upsell room upgrades which was a bit annoying, but overall , great property.
Stayed 1 night in May 2023

2/10 Terrible

Rehan

Disliked: Staff & service
Stayed 3 nights in Apr 2023

10/10 Excellent

Deen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has got to be one of the best hotels I have ever stayed at. I have an appetite for staying in hotels that enhance the experience and this certainly didn't fail. It's beautiful, everywhere is accessible and the staff are outstanding.
Stayed 3 nights in Apr 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 3 nights in Apr 2023

6/10 Okay

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alright but no pool
Was a lovely hotel, nice staff but my only complaint. Is that I booked the hotel with the impression that the pool would be available. One of the main reasons I booked this hotel. I was then told it was out of service. Not given any explanation.. I would have chosen somewhere else had I known and was left feeling that it was left out on purpose.
Stayed 2 nights in Mar 2023

10/10 Excellent

Raffi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
it was very Nice and comfortable , plus the location was perfect
Stayed 1 night in Feb 2023

10/10 Excellent

Michael

Stayed 2 nights in Feb 2023