Ratings based on 607 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Nice modern hotel close to shopping centre

Posted Nov 17, 2014
This hotel is about 5 metro stops to the centre but was a welcome break from the hustle of the city, a few minutes walk to the metro and huge shopping centre bang next door. Staff ok most very friendly and helpful, rooms comfortable modern and great views, recommend the breakfast but was dear at 20 euros a head. Overall would stay here again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london uk

Awesome city break

Posted Nov 14, 2014
Hotel is located across the road from cab station went with a nice business crowd 10 mins from everywhere port Olympico defo night spot for just a awesome great fish meals and night spots for clubs and cool Spanish bars
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Andover, MA USA

Nice business class hotel, near convention center.

Posted Nov 8, 2014
Pros: Convenient location, good value.
Cons: Instructions on how to use room key to power on light in the room.
Location: quiet convention center area, not much to see nearby.
Very good, no problems. No I won't add a little bit more to my review. I can't believe you rejected my review because it's too short. You should be satisfied that I took the time to answer this questionnaire. No thank you. I'm not writing any more.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom AKL, NZ

Good for people staying for business purposes

Posted Nov 8, 2014
Great buffet breakfast room was reasonably clean with a nice view through the window. The room had limited space and with the luggage we had was too small. The bathroom and bedroom is all together in one room which was a little odd coming from NZ we werent very use to it. No venterlation in the bathroom area. The toliet door handle and toliet flush button broke the first night we were there. We ordered room service food which was pretty expensive and the food was very disappointing. Hamburgers tasted like nothing and very bland.
Comment from Hotel Management
Nov 21, 2014 by Santiago Hernandez, Hotel Management
Thank you for your comment, guest’s opinion is very important for us as they help to improve our service and facilities. We are happy to hear that you liked out breakfast, we are very proud of it! Our Standard rooms have a 25m2 extension, if guest wants more space or other room distribution we have Superior rooms available. Also, all rooms have an automatic air conditioning/ heating system. About the room service, we will send your comment to the concerning Departments it will be take into account. Best regards Santiago Hernandez Director General Hotel Barcelona Princess
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Beautiful hotel and great service

Posted Nov 7, 2014
Pros: Beautiful design, great staff, nice touches
Cons: Wifi in rooms was slow
Location: Location right next to tram and metro was great. View of the Mediterranean was stunning. Great for proximity to CCIB
I loved the modern lobby, rooms, and pool area, and the free wifi is always a plus, but here it was the little touches, like the free beverages, welcome chocolates, and the warmth of staff that make it worth coming back to again and again.
2 out of 5
by A verified travelerfrom New Delhi

All the hotel staff needs lot of improvement!!!

Posted Nov 6, 2014
My experience was not so good with my booking done via Expedia, which was a refundable booking with first night charge to be paid as per terms & cancellation policy . I arrived at the hotel and wanted to cancel 2 nights out of 7 as was clearly mentioned that after paying for first night, change canbe made with the hotel directly. But to my utter shock the hotel guys refused to do so and I had to argue a lot and their attitude was not at all good, After lot of argument they finally agreed but only after I did advance payment of 4 days. In between we went to Madrid. On our return back into Barcelona Princess, a bigger shock was in waiting, which we had never imagined. We were told on our return that no hotel record exists of our advance payment and we needed to pay again !!! Thanks to the mobile messages of online bank transactions. But even then the hotel reception refused citing that no payment record exists.The sea view is good but then there are many more hotels nearer to the sea which are much cheaper. On top of that, our complimentary champagne bottle was stolen by the house-keeper. Also, I had by mistake left my shirt and a purse in our previous room, when we checked in again from one room to another, but neither the housekeeping nor the hotel staff returned my stuff. It was only after 3 days when I only remembered it that they finally returned those articles to me! Although, it's supposed to be a 4star but it lacks simple amenities like kettle, in-room tea coffee etc
3 out of 5
by A verified traveler

Posted Oct 22, 2014
Pros: the room design is nice
some of the staff r not friendly ,no tea or coffee maker and no ironing table so i had to buy them my self. they charge for everything they even charged me for getting me some hot water for my baby's milk.
Comment from Hotel Management
Oct 29, 2014 by Santiago Hernandez, Hotel Management
Thank you for sharing your opinion, for us clients comments are very important as the help us to improve our services and facilities. We are happy you liked our rooms design. We will send your comment to the Departments Manager in order to remember to our staff that smiling and helpful service is one of our priorities. If a guest would like to have coffee and tea facilities in room, they can use the room service. This service works 24 hours in the hotel. Furthermore, the Master Suite and Suite Princess, both superior categories, include permanent facilities for coffee and tea. Thanks for staying with us. Best regards, Santiago Hernández Director Hotel Barcelona Princess
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel if far from cenre

Posted Oct 19, 2014
We have been to this hotel many times - it is by the beach right next to a large shopping centre with a good selection of restaurants. It is some way away from the main sites but is near both the metro and Tram systems (the latter being very clean and regular), so this is not a big problem. Nice modern fixtures and fittings
Comment from Hotel Management
Oct 29, 2014 by Santiago Hernandez, Hotel Management
Thank you for your comment, guest’s opinion is very important for us as they help to improve our service and facilities. We are so happy that you had a good stay with us, please come back soon. Always welcome! Sincerely yours. Santiago Hernandez Director Barcelona Princess Hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Leicestershire

Will stay here again!!!

Posted Oct 7, 2014
Pros: It's location was excellent. Only two minutes walk to the metro and right next door to a shopping centre. The staff were very helpful too.
Cons: Tea making facilities in the room would have been nice but lived without it as a lovely cafe opposite the hotel does a great breakfast.
Location: Very easy to get into the city centre via the metro. There is also a tram stop nearby and the city tours bus stop is only round the corner. Superb!!
This is the first time we have visited Barcelona so was great to be in location that made it easy to get into the city. The staff were extremely helpful and nothing was too much trouble. Don't think I've ever stopped in a hotel where the mini bar was free (restocked every day with a beer, still water, sparkling water, coke and lemonade). We ate in the hotel on our first night as we arrived late. Both the food and wine were excellent and very reasonably priced. Will definitely stay here again.
Comment from Hotel Management
Oct 10, 2014 by Santiago Hernandez, Hotel Management
Thank you for your comment, guest’s opinion is very important for us as they help to improve our service and facilities. We are so happy that you had a good stay with us, please come back soon. Always welcome! Sincerely yours. Santiago Hernandez Director Barcelona Princess Hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Great Hotel

Posted Sep 30, 2014
Lovely hotel, good location, minutes walk from the beach and underground which took us into the Centre. Lovely pools and pool bar. Would definitely recommend.