Ratings based on 264 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.7 Room cleanliness
3.2 Service & staff
3.2 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Pensacola florida

Good location

Posted Jun 30, 2015
Rated as 4 star......maybe a mid 3 star....A\C was almost nonexistent, rooms are small. Ok for short visit...no longer then two days....quite expensive for what it has.
Comment from Hotel Management
Jul 13, 2015 by Elisabet, Hotel Management
Thank you for your time to write their impressions. Sorry for not having fulfilled their expectations. The air conditioner should function properly, pass note so check it. Elisabet Robles. Department of Customer Service.
2 out of 5
by A verified traveler from germany

Hotel ok

Posted Jun 22, 2015
Pros: nothing what i'd like to say.
Cons: needs some main restauration
Location: Nearby the city and Beach (20 min walk)
Have been there for a Business Trip. Hotel room with plug for electronically Equipment. There was only ONE plug in the Bathroom.
Comment from Hotel Management
Jul 13, 2015 by Elisabet, Hotel Management
Thanks for your comments, take note of your suggestion. Elisabet Robles. Department of Customer Service.
2 out of 5
by A verified traveler from Mx

Ubicado en un lugar estratégico

Posted Jun 16, 2015
La calidad de los servicios es regular (internet muy malo) y no corresponde a un hotel de cuatro estrellas. El personal de recepción no es atento
Comment from Hotel Management
Jul 15, 2015 by Elisabet, Hotel Management
Gracias por su tiempo en escribir sus impresiones. Nuestro personal al completo está totalmente comprometido con ofrecer una experiencia perfecta a nuestros clientes. El wifi debería funcionar correctamente, pasaremos nota al departamento correspondiente. Un saludo, Elisabet Robles. Dpto. de atención al cliente.
2 out of 5
by A verified traveler from Thailand

They Gave Me a Twin Bed and I'd Booked a Double

Posted Jun 13, 2015
Pros: Location, location, location. And a lot of wonderful hot water.
Cons: Don't put an older female traveler in an extremely small room with a twin bed. Especially when they've booked a double bed. It just makes them angry.
Location: Old Barcelona, a half a block from the Metro, tons of restaurants, shops, roman walls, and churches.
I had booked a double room, but when I arrived all jet lagged they gave me a twin bed in the smallest room I've ever been in. Sadly I was too tired to care ... so I went to bed. When I woke up I discovered that there were no towels in the room - so I had to get dressed and go down to the front desk to get some. I couldn't find any information in the room about how to contact the front desk through the phone. On the upside: The hotel is the perfect location, there was tons of fabulous hot water, the breakfast buffet was good and the room was very clean. Final killer though ... as I was checking out ... they did NOT ask me if I enjoyed my stay. I think that's because they knew what I would say.
Comment from Hotel Management
Jun 22, 2015 by Elisabet, Hotel Management
Thank you very much for your comments, sorry for the mistake with towels, we have passed a note to the corresponding Department. In the room have the extensions information please contact reception. Elisabet Robles. Department of customer service.
4 out of 5
Recommended
for Couples
by A verified traveler from terneuzen

Posted Jun 6, 2015
Pros: makkelijk bereikbaar
Cons: dat het geen engels spreekt
Location: alles lekker dicht bij vlak bij ramblas
nu je kon niets bestellen s koffie of nog geen hoog seizoen.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wirklich sehr Zentral gelegenes Hotel!

Posted May 30, 2015
Sehr zentral, eigentlich war ich nur mit dem Wlan nicht zufrieden (sehr schwacher empfang, manchmal sogar gar keinen). Ansonsten war alles sehr gut. Zum Frühstück kann ich leider nichts sagen, da ich in den 3 Tagen nicht einmal im Hotel gefrühstückt habe.
3 out of 5
Recommended
for Everyone
by A verified traveler from tel aviv

The hotel is in a most desired place

Posted May 27, 2015
The rooms are small, the facilities hardly match a 3stars hotel
Comment from Hotel Management
Jun 3, 2015 by Elisabet, Hotel Management
Thanks for your comments, take note of your complaint. Elisabet Robles. Department of customer service.
1 out of 5
by A verified traveler from Norwich

Central hotel great for sight seeing

Posted May 22, 2015
Pros: Location
Cons: Decoration throughout, new curtains, bathrooms and bed linen etc. needs urgent updating. A kettle in the room would be good.
Location: Very central, tube station a few steps away, cheap travel on buses and metro, lots of museums, parks and sight seeing, great shopping.
Great time in Barcelona, lots to see but very easy to travel around Barcelona so can cram a lot in during the day. Hotel was old, had very tired décor, dark striped curtains and bed spreads that had seen better days, no luxuries to make it a four star rating, bar closed with empty shelves, appeared not to have been used for months. Bathroom tiles cracked and discoloured, furniture old and tatty. Walls chipped and dirty. Rooms noisy due to the lift noise.
Comment from Hotel Management
May 26, 2015 by Elisabet, Hotel Management
We very much appreciate your time to write their impressions. Sorry for not having fulfilled their expectations. We pass a note to the corresponding Department. Elisabet Robles. Department of customer service.
3 out of 5
by A verified traveler

Gothic Quarter

Posted May 19, 2015
Besides being in a great location, this hotel was over priced. They advertise a hotel bar, which they have, but it's never open. The rooms need a bunch of TLC! Definately not 4 star quality. If you're looking for a place to crash then it's fine but still overpriced
Comment from Hotel Management
May 26, 2015 by Elisabet, Hotel Management
Thank you very much for your comments, help us improve. We apologize for not having met their expectations. We inform you that we have no bar service, anywhere you will see this information. Best regards, Elisabet Robles. Department of customer service.
4 out of 5
Recommended
for Everyone
by A verified traveler

älteres, aber nettes Hotel im gotischen Viertel

Posted May 18, 2015
Pros: das Zimmer nach hinten raus war sehr schön ruhig trotz der zentralen Lage
Cons: Ältere Geräte mal austauschen ("antiker" Hotelföhn, recht lauter Kühlschrank)
Location: gotisches Viertel, nahe U-Bahn
zentral gelegenes Hotel mit schöner Dachterrasse, hat die besten Jahre hinter sich, aber ist als Hotel für einen Städtekurztripp völlig ok, nettes, unaufdringliches Personal, das bei Schwierigkeiten sofort behilflich war