Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Good location

Posted Jul 20, 2014
My BF and I arrived to find that Expedia had requested a twin room for us. This was not on our email booking confirmation nor something we requested but had been provided to the hotel. Hotel staff initially told us it was not possible to change to a double room and we would have to wait until the next day (5 day stay) but assured us we would be happy because the 2 beds were pushed together. After being told this was the only room and checking us into it we went to the room unhappy. We went back to ensure they would change our room the following day. At this point we were told another room was now available. Then a few issues because we had already used the toilet of apparently the only available room in the hotel but we got our room eventually. The staff could have checked this from the start of our check in and avoided many conversations. There was one understanding and helpful staff member. The others did not seem interested to help fix the problem. Other than that it was a fine stay. Bed was a bit hard which has also pulled down my review of this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

As a Business hotel = rates a 1; Tourist Hotel = 4

Posted Jul 20, 2014
Cons: Remove that they provide wired connections from their ad. This is misleading.
We travel and need to keep connected to our business. This hotel advertised wired connections in each room. This was untrue as there were no wired connections in the hotel. WIFI was abysmal. Work area was a small desk and only 1 electrical outlet available in wall 2 meters from desk. If you need to stay connected, then stay away from this hotel. However if you are primarily a tourist, then this hotel would be a good find. Very large rooms given the price range. Fixtures were modern and hot water shower flow was excellent. TP is of the sheet kind (I personally don't like). Towels were excellent. Grand Old Dame of a hotel with charm. Staff was mostly indifferent to slightly helpful. I think this would be an excellent choice for family traveling. How to rate this hotel is a quandary -- as a business hotel it fails completely and that was primarily what we were looking for and specifically sought out. However, if you are just a tourist, then this would be a pretty good find. So overall I'm giving it a 3.
4 out of 5
Recommended
for Everyone
by Liz from Boston

Great stay in Barcelona!

Posted Mar 15, 2014
Pros: hotel staff very friendly and helpful. Rooms very comfortable, location excellent
Cons: The hotel advertises "rooms open to balcony or patio" however, our room had neither. It did have a window which opened to the garden area.
Location: Fantastic location, walking distance to many sites- Las Ramblas, downtown shopping, metro
Great for family vacation. Location was perfect to walk to many sites. Comfortable rooms Breakfast expensive at 20 euros per person- better to find a cafe nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 10, 2013
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Close to all must-see sights

Posted Nov 1, 2013 on Hotels.com
Hotel location was exxxcelent.
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Oct 26, 2013
1 out of 5
Recommended
by Laurie from California, USA

NOT a Four Star!!!!!!

Posted Oct 8, 2013 on Hotels.com
Awful hotel. Run down, dirty, in a state of disrepair. A 2 star at best. I would never stay there again. We stayed at a 3 star in Madrid that was absolutely wonderful compared to this hotel.
5 out of 5
Recommended
by Enigmaco from Australia

Good location.

Posted Sep 2, 2013 on Hotels.com
Close to Las Ramblas and great cafes. Quiet street.
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler from NYC

Post Cruise Travelers

Posted Aug 24, 2013 on Hotels.com
Extremely accommodating staff, excellent location for sights, very comfortable and clean room and bath. Overall - great boutique hotel - will definitely be back. (pillows could be better)
5 out of 5
Recommended
for Families
by Katharine from New York

Excellent hotel near main sights

Posted Jul 31, 2013
Spacious family room. Great staff. Close to all. Can't wait to go back.