Ratings based on 95 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Melbourne
Good locationPosted Jul 20, 2014
My BF and I arrived to find that Expedia had requested a twin room for us. This was not on our email booking confirmation nor something we requested but had been provided to the hotel. Hotel staff initially told us it was not possible to change to a double room and we would have to wait until the next day (5 day stay) but assured us we would be happy because the 2 beds were pushed together. After being told this was the only room and checking us into it we went to the room unhappy. We went back to ensure they would change our room the following day. At this point we were told another room was now available. Then a few issues because we had already used the toilet of apparently the only available room in the hotel but we got our room eventually. The staff could have checked this from the start of our check in and avoided many conversations. There was one understanding and helpful staff member. The others did not seem interested to help fix the problem. Other than that it was a fine stay. Bed was a bit hard which has also pulled down my review of this hotel.
for Everyoneby A verified traveler from Seattle
As a Business hotel = rates a 1; Tourist Hotel = 4Posted Jul 20, 2014
Cons: Remove that they provide wired connections from their ad. This is misleading.
We travel and need to keep connected to our business. This hotel advertised wired connections in each room. This was untrue as there were no wired connections in the hotel. WIFI was abysmal. Work area was a small desk and only 1 electrical outlet available in wall 2 meters from desk. If you need to stay connected, then stay away from this hotel. However if you are primarily a tourist, then this hotel would be a good find. Very large rooms given the price range. Fixtures were modern and hot water shower flow was excellent. TP is of the sheet kind (I personally don't like). Towels were excellent. Grand Old Dame of a hotel with charm. Staff was mostly indifferent to slightly helpful. I think this would be an excellent choice for family traveling. How to rate this hotel is a quandary -- as a business hotel it fails completely and that was primarily what we were looking for and specifically sought out. However, if you are just a tourist, then this would be a pretty good find. So overall I'm giving it a 3.
Recommendedby Charlie and Mary Ann from Arizona
Posted Jun 6, 2014 on Hotels.com
Recommend this hotel. Service and room was excellent. Great location.
for Familiesby kathy from michigan
barcelonaPosted May 28, 2014 on Hotels.com
we really enjoyed this hotel. the staff was very helpful in finding places to go and do in the city and very good with directions. the room was very nice and very clean. just a great place.
for Business Travelersby A verified traveler
Great value, great staff, pleasant surprisePosted Apr 4, 2014 on Hotels.com
Was very happy with this hotel. Staff were most attentive and incredibly happy and helpful. The room was much better than expected for the rate we paid. Would come again.
for Everyoneby Liz from Boston
Great stay in Barcelona!Posted Mar 15, 2014
Pros: hotel staff very friendly and helpful. Rooms very comfortable, location excellent
Cons: The hotel advertises "rooms open to balcony or patio" however, our room had neither. It did have a window which opened to the garden area.
Location: Fantastic location, walking distance to many sites- Las Ramblas, downtown shopping, metro
Great for family vacation. Location was perfect to walk to many sites. Comfortable rooms Breakfast expensive at 20 euros per person- better to find a cafe nearby.
for Everyoneby A verified traveler
Posted Dec 10, 2013
for Getaway With Friendsby A verified traveler
Close to all must-see sightsPosted Nov 1, 2013 on Hotels.com
Hotel location was exxxcelent.
for Everyoneby A verified traveler
Posted Oct 26, 2013
Recommendedby Laurie from California, USA
NOT a Four Star!!!!!!Posted Oct 8, 2013 on Hotels.com
Awful hotel. Run down, dirty, in a state of disrepair. A 2 star at best. I would never stay there again. We stayed at a 3 star in Madrid that was absolutely wonderful compared to this hotel.