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Reviews of Serhs Carlit Boutique Hotel

3 out of 5
Serhs Carlit Boutique Hotel
Carrer de la Diputacio, 383, Barcelona

Reviews

8.4

Very Good

Rating 10 - Excellent. 7 out of 20 reviews" "
Rating 8 - Good. 10 out of 20 reviews" "
Rating 6 - Okay. 3 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Wilma

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was not very friendly
Stayed 4 nights in Feb 2024
Response from Diana on Feb 21, 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Carlit for your stay in Barcelona and for taking the time to leave us this comment.It is very important for us to know the opinion of all our customers because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We regret not having met your expectations, our goal has always been to give our customers the best experience.We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service.Kind regards,Diana.Guest relations Hotel Serhs Carlit

6/10 Okay

Cal

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean, comfortable bed… however the construction sounds were constant from about 10am to 5pm, banging and drilling from seemingly the room next door and from above. I don’t like writing bad reviews but if was very unpleasant. The breakfast was good and the overall place is nice, but the noise was unacceptable for what I paid…
Stayed 3 nights in Feb 2024
Response from Diana on Feb 17, 2024
Dear Guest,First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona and for taking your time to write a review. We regret not having met your expectations regarding the noise. We are improving our facilities. We are happy to read that you liked the breakfast. Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,Diana.Guest relations Hotel Serhs Carlit.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Iván Alfonsín on Dec 28, 2023
Dear Ms. Tracy:First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a true source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,Iván AlfonsínGuest relations Hotel Serhs Carlit

8/10 Good

AMANDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Iván Alfonsín on Dec 28, 2023
Dear Ms. Amanda:First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had a wonderful stay with us. Your words are a true source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,Iván AlfonsínGuest relations Hotel Serhs Carlit

10/10 Excellent

Larry

Business traveler
Stayed 2 nights in Dec 2023
Response from Diana on Dec 23, 2023
Apreciado cliente,En primer lugar, muchas gracias por haber escogido el Hotel Serhs Carlit para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Diana.Guest relations Hotel Serhs Carlit.

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Response from Diana. on Feb 15, 2024
Dear Client,First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had a pleasant stay with us.We hope to welcome you again soon.Kind regards,DianaGuest relations Hotel Serhs Carlit

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness
This hotel is good for a short stay in Barcelona. It’s within walking distance to some of the key sites and transport is easily accessible. The rooms were small but clean. The breakfast had a good variety but no hot food. Supermarket next door was very convenient however bars and restaurants you need to walk a distance to.
Stayed 4 nights in Nov 2023
Response from Iván Alfonsín on Dec 7, 2023
Dear Ms. Samantha:First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had a wonderful stay with us. Your words are a true source of motivation for our team. We are glad to hear that the services around our hotel, as well as the location to some transport and food sites around the area, were of your liking. Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,Iván AlfonsínGuest relations Hotel Serhs Carlit

10/10 Excellent

Diana, CHANDLER

Stayed 3 nights in Nov 2023
Response from Diana on Dec 23, 2023
Apreciada Cliente,En primer lugar, muchas gracias por haber escogido el Hotel Serhs Carlit para su estancia en Barcelona y por tomarse el tiempo de dejarnos una reseña. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Diana.Guest relations Hotel Serhs Carlit.

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Diana on Dec 23, 2023
Apreciada cliente, En primer lugar, muchas gracias por haber escogido el Hotel Serhs Carlit para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia agradable con nosotros. Esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Diana.Guest relations Hotel Serhs Carlit.

10/10 Excellent

Robert, Hendersonville

Liked: Amenities
An excellent and quiet location. Very close to the Tetuan metro station (Girona station not much further). Lots of places to eat very close by. Staff was extremely friendly and helpful.
Stayed 7 nights in Oct 2023
Response from Diana on Oct 29, 2023
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us and that you liked the location and the staff. Your words are a true source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,Diana.Guest relations Hotel Serhs Carlit.

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atencion personal super amable y colaboradores, volveria.
Stayed 1 night in Apr 2024
Response from GRACIAS POR CONFIAR EN HOTEL SERHS CARLIT on Apr 17, 2024
Apreciada huesped:En primer lugar, muchas gracias por haber escogido el Hotel Serhs Carlit para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros y que la atención del personal ha sido de su agrado. Sus palabras son una auténtica fuente de motivación para nuestro equipo. Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,YamiletGuest relations Hotel Serhs Carlit

8/10 Good

Henrica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, rooms were great and staff very friendly. The only improvement is for breakfast. Around 9.00-9.30 the food was cold and clearly displayed for some time already.
Stayed 3 nights in Mar 2024
Response from Hotel Serhs Carlit on Mar 25, 2024
Dear guest.First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had an nice stay with us. Your words are a true source of motivation for our team.We find it strange that the food is cold, since we have small plates that keep the food hot.Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,Valentin.

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Diana on Feb 15, 2024
Apreciado Cliente,En primer lugar, muchas gracias por haber escogido el Hotel Serhs Carlit para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia agradable con nosotros. Esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,DianaGuest relations Hotel Serhs Carlit

10/10 Excellent

porfirio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente ubicacion y buen servicio
Stayed 9 nights in Nov 2023
Response from Joan on Dec 3, 2023
Estimado Sr. Rodriguez,Gracias por su tiempo para dejar una reseña tan maravillosa. Nos encanta saber que toda su experiencia en nuestro hotel ha sido muy positiva.Esperamos verle nuevamente en su próxima visita.Muchas gracias y saludos cordiales,

8/10 Good

Juan, Bogota

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acogedor. Cómodo. Limpio. Buena ubicación
Stayed 4 nights in Nov 2023
Response from Tus palabras son una verdadera fuente de motivació on Nov 18, 2023
Estimado huésped, ante todo muchas gracias por elegir el Hotel Serhs Carlit para su estancia en Barcelona. Es un verdadero placer leer que tuvo una excelente estadía con nosotros. Tus palabras son una verdadera fuente de motivación para nuestro equipo. Gracias una vez más por su visita y esperamos darle la bienvenida pronto. Saludos cordiales, Albert Atención al huésped Hotel Serhs Carlit

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Buena opción
Hotel con excelente ubicación para conocer la ciudad de Barcelona (hay una estación de metro a 2 cuadras), el personal es muy amable y en todo momento están pendientes de las necesidades de los huéspedes. El único inconveniente fue el ruido, se alcanza a escuchar la conversación de las habitaciones vecinas.
Stayed 3 nights in Oct 2023
Response from Hotel Serhs Carlit on Oct 28, 2023
Apreciado/da cliente/a:En primer lugar, muchas gracias por haber escogido el Hotel Serhs Carlit para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Sus palabras son una auténtica fuente de motivación para nuestro equipo. Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,VictorGuest relations Hotel Serhs Carlitt