Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, Great location!

Posted Sep 7, 2014
The hotel is absolutely great and in a lovely location! It's opposite a shopping complex with clothing shops such as Zara and fast food shops such as Mcdonalds/Burger King/Subway/Udon (noodles) and other restaurants. It also has a Carefour supermarket which is handy. Very family friendly location. Shopping complex closes late therefore after a long day out you can always hang there. It's close to the city centre with 4 stops on the metro or a couple of stops with the tram to the beach. Travel is cheap in Barcelona with the T-10 ticket which you can use on the metro/tram and also on the 'Renfe' train to the airport. You can use one T-10 ticket for more than one person. The tram and metro are very close to the hotel. The hotel itself is very clean and I had a wonderful city view from my room. Also the terrace on the roof is beautiful. The room was spacious and bathroom v.clean. Plus side lots of tourist stay at the hotel and the staff speak English. To get to the hotel just use the Renfe train from the airport, get off at the stop El-clot Arago also known as Clot and at the same station transfer to the metro L1 line for one stop to Glories metro station.
2 out of 5
by A verified traveler from london

nice hotel but unfriendly staff

Posted Aug 26, 2014
Pros: breakfast
Cons: reception staff
the best thing about our stay was the hotel breakfast which was rally amazing but the worst part was the very very unhelpful staff at the reception they took almost an hour to check us in and then very uncooperative with everything showed lack of customer service. I think they let our hotel experience down.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel, excellent breakfast.

Posted Aug 26, 2014
Stayed for 3 nights in august. We were promised connected rooms but this did not happen as the checking in staff had no information about this. It took almost an hour to complete the check in process. Apart from above everything else was fantastic. Staff were polite and helpful. Very nice and clean rooms. Breakfast amazing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very nice hotel

Posted Aug 25, 2014
Pros: Overall the hotel was very nice.
Location: Close to large mall for shopping and restaurants.
Hotel was very nice and close to large mall. Rooms had good amenities and appearance was great. 4 star calibre.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Good option for families

Posted Aug 19, 2014
Very clean comfortable hotel with good facilities to keep the kids entertained. Would consider again. location is just outside main tourist zone although it is only a €7 taxi to main tourist zone, and directly opposite is a stop for the city tour bus. Also round the corner is the tram stop. After a long day doing the tourist thing we struggled to find a good restaurant nearby (although it is possible we just were unfortunate) and the food at the hotel was a bit odd. Eg . They had a pizza oven but only did pizzas for kids. Menu options included chicken kebab with provincial herbs and teriyaki sauce? And risotto with green curry paste? We didn't try these due to our gastro snobbery - maybe we missed out.
4 out of 5
Recommended
for Everyone
by A verified traveler from Andover

A nice hotel

Posted Aug 13, 2014
Lovely staff, good links to transport. Room comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bournemouth UK

Perfect base for exploring Barcelona

Posted Aug 3, 2014
Pros: It's position and that it was exactly like the pictures on the website (which in my experience rarely happens)
Cons: Nothing
Location: Near to metro station so you can go anywhere easily and near to lots of places to eat
We stayed on the 17th floor with a great view over the city. Room was a good size, very clean, had smart furniture,had excellent air conditioning and was very quiet. Staff were very helpful. We had a problem with our airport transfer taxi and they phoned up for us and sorted it all out. We didn't have breakfast so I can't comment on that. The rooftop terrace was small but lovely to spend time there having a drink and enjoying the view. The hotel is very near to a large shopping centre that has a large supermarket and lots of places to eat. Metro station and tram stops are very near. I would definitely stay again if I came back to Barcelona.
Comment from Hotel Management
Aug 7, 2014 by Novotel, Hotel Management
Dear Sue, We thank you for sharing your comments regarding your stay. It is pleasant to receive your feedback and to read that you have passed a great time in the city during your stay at Novotel Barcelona City. We are glad for have been helpful with your airport transfer incident. Regarding our terrace, It is true that it is one of the best terrace in the city due to the amazing panoramic views over Barcelona and it offers you a Sauna, a Fitness area, a swimming and our bar. We are looking forward to welcome you in the near future. Kind regards, Laura N Guest Experience Department.
5 out of 5
Recommended
for Families
by A verified traveler

Barcelona

Posted Aug 3, 2014
Excellent location only 2 min from Metro, highly recommended.
Comment from Hotel Management
Aug 6, 2014 by Novotel, Hotel Management
Dear guest, We appreciate your feedback regarding your stay. We are glad to know that our location have allowed you to sightsee around Barcelona. It is true that our hotel is located close to the metro, bus and tramway station and it is in walking distance to many sights and beautiful places of the city. We hope to welcome you in the near future. Kind regards, Laura N Guest Experience Department
5 out of 5
Recommended
for Families
by A verified traveler from Leighton Buzzard

Excellent location.

Posted Jul 28, 2014
Pros: Roof Terrace with pool, location and cleanliness of the room.
Cons: Breakfast was ok but not great.
Location: Central location within easy reach of Las Ramblas, Sagrada Famillia and the beaches. Easy to reach the Camp Nou by Metro too. Tour bus stop nearby.
Excellent hotel. Great roof terrace with bar and pool. Get their early for a sun lounger though. Great location, near Glories Metro station which gives easy access to the main sites such as the beach, Las Ramblas and Sagrada Famillia. Hop on/off tour bus stop just around the corner too.
Comment from Hotel Management
Jul 31, 2014 by Novotel, Hotel Management
Dear guest, We appreciate your comments about Novotel Barcelona City. We are glad to hear that our location has allowed you to discover the whole city due to the proxitity to the metro,bus and tramway station. It is true that the hotel has a shopping mall just in front of and it is a great area to go shopping or to go out. We hope to welcome you in the near future. Best regards, Laura N Guest Experience Department
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Nice hotel at the city center

Posted Jul 24, 2014
One of the best Novotel Hotels I have stayed. Very convenient, next to shopping center, 10 min walk to the beach, very close to the metro station. The swimming pool is fantastic!
Comment from Hotel Management
Jul 31, 2014 by Novotel, Hotel Management
Dear David, We thank you for sharing your feedback with us. It is always pleasant to hear that our guests have enjoyed their stay and our fantastic rooftop pool&bar. It is true that our terrace offers an amazing panoramic views that you can not miss. I can assure you that your comments about the restaurant will be shared with our F&B team, who strive to provide the best service working day by day. We hope to have the pleasure to welcome again in Novotel Barcelona City. Kind regards, Laura N Guest Experience Department