View from room

Reviews of Olivia Balmes Hotel

4 out of 5
Olivia Balmes Hotel
Carrer de Balmes, 117, Barcelona

Reviews

9.6

Exceptional

Rating 10 - Excellent. 827 out of 1002 reviews" "
Rating 8 - Good. 145 out of 1002 reviews" "
Rating 6 - Okay. 21 out of 1002 reviews" "
Rating 4 - Poor. 4 out of 1002 reviews" "
Rating 2 - Terrible. 5 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional went over and above to make guests feel special and acknowledged. 1st class check-in and bell boys
Stayed 3 nights in Apr 2024
Response from Xavier R. - Front Desk Manager on Apr 12, 2024
Dear Lina,I would like to thank you very much for sharing your rates about Olivia Balmes Hotel. It felt particularly nice that you chose our hotel as your accommodation, and it is amazing that you had an excellent stay here. I hope that you will choose again this charming place as your accommodation, if your plans bring you back to Barcelona anytime in the future.Warm regards,

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well located to lots of attraction and restaurants. All the staff are really nice and helpful. They gave me free laundry because it was late.
Stayed 6 nights in Apr 2024
Response from Xavier R. - Front Desk Manager on Apr 12, 2024
Dear Jerry,Thank you very much for sharing your experience regarding your stay in our hotel. We are delighted to hear that you enjoyed your time in our hotel and that everything was how you expected it to be.We are looking forward seeing you again in The Olivia Balmes!Kindest regards,

10/10 Excellent

Jiaying

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 2 nights in Mar 2024
Response from Xavier R. - Front Desk Manager on Mar 25, 2024
Dear Jiaying,Thank you for taking time to share your Olivia Balmes Hotel experience with the Expedia's community.Our staff works with one goal every day, which is our guest’s satisfaction, so we are very happy to know that you had an excellent stay with us! Thank you for give us this excellent rating! We are looking forward to welcome you again at the Olivia Balmes !Kind regards,

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Barcelona
Stayed 4 nights in Mar 2024
Response from Xavier R. - Front Desk Manager on Mar 25, 2024
Dear Alexander,Thank you for taking time to share your Olivia Balmes Hotel experience with the Expedia's community!! Our staff works with one goal every day, which is our guest’s satisfaction, so we are very happy to know that you had an excellent stay with us!Thank you for give us this excellent rating! We are looking forward to welcome you again at the Olivia Balmes!Kind regards,

10/10 Excellent

Corban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing.
Stayed 3 nights in Feb 2024
Response from Xavier R. - Front Desk Manager on Mar 4, 2024
Dear Corban, We are delighted to know that you had an excellent experience with us. On behalf of the whole Olivia Balmes hotel staff, I would like to thank you for sharing it on Expedia. We are looking forward to welcoming you back at our property. Kind Regards,

6/10 Okay

Benoit

Traveled with family
Well located but bot worth the price. Bathroom and bedroom barely separated.
Stayed 2 nights in Feb 2024
Response from Xavier R. - Front Desk Manager on Mar 4, 2024
Dear Mr. Benoit, Greetings from the Olivia Balmes Hotel in Barcelona and thank you for providing your opinion about the stay with us.First, I would like thank you for sharing your opinion about your experience, this feedback is very important for us, as it helps us to continue improving in our service.We want to provide memorable experience to all guests that choose us as their home in the city and I am sorry to read that our room and as I can read our value did not meet your expectations.King regards,

10/10 Excellent

Alberto

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness and Hospitality
Stayed 4 nights in Feb 2024
Response from Xavier R. - Front Desk Manager on Feb 17, 2024
Dear Alberto, We are delighted to know that you had an excellent experience with us. On behalf of the whole Olivia Balmes hotel staff, I would like to thank you for sharing it on Expedia. We are looking forward to welcoming you back at our property. Kind Regards,

10/10 Excellent

Alfonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio, atención, gentileza, limpieza general y excelente ubicación
Stayed 1 night in Feb 2024
Response from Xavier R. - Jefe de recepción on Feb 3, 2024
Estimado Sr. AlfonsoLe damos las gracias por el tiempo dedicado en compartir su excelente opinión con el resto de usuarios de la comunidad de Expedia. Nos alegra saber que ha tenido una gran estancia con nosotros así como sus positivas palabras sobre nuestro personal. Una vez más, muchas gracias por su excelente valoración. Esperamos poder darle la bienvenida en una próxima ocasión.Reciba nuestro más cordial saludo,Xavier R. - Jefe de Recepción

10/10 Excellent

Teresa

Traveled with family
Liked: Property conditions & facilities
Special thanks to Josep Antoni, staff member of Olivia Balmes, who gave us a warm welcome and provided very good service。
Stayed 5 nights in Jan 2024
Response from Xavier R. - Front Desk Manager on Feb 8, 2024
Dear Teresa, I would like to thank you very much for sharing your rates about Olivia Balmes Hotel. It felt particularly nice that you chose our hotel as your accommodation, and it is amazing that you had an excellent stay here. I hope that you will choose again this charming place as your accommodation, if your plans bring you back to Barcelona anytime in the future. Warm regards,

10/10 Excellent

Stavroula

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around!
Stayed 1 night in Jan 2024
Response from Xavier R. - Front Desk Manager on Jan 30, 2024
Dear Stavroula, Please let me begin with telling you how grateful I am for your lovely review about Olivia Balmes Hotel. We hope to have the pleasure to welcome you back in the near future! Warm regards

10/10 Excellent

Stavroula

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around. Impressed with staff and cleanliness
Stayed 4 nights in Jan 2024
Response from Xavier R. - Front Desk Manager on Jan 30, 2024
Dear Stavroula, Please let me begin with telling you how grateful I am for your lovely review about Olivia Balmes Hotel. We hope to have the pleasure to welcome you back in the near future! Warm regards

8/10 Good

Chang rae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, safe and quiet.
Stayed 5 nights in Dec 2023
Response from Xavier R. - Front Desk Manager on Jan 6, 2024
Dear Chang Rae,Thank you for taking time to share your Olivia Balmes Hotel experience with the Expedia's community!!Our staff works with one goal every day, which is our guest’s satisfaction, so we are very happy to know that you had an excellent stay with us! Thank you for give us this excellent rating! Best regards,

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I stayed over the Christmas period. From the moment you step out of the Taxi you are made to feel at home. Nothing is to much trouble for the extremely friendly guys on reception. From directions and metro advice, restaurant recommendations
Stayed 6 nights in Dec 2023
Response from Xavier R. - Front Desk Manager on Jan 4, 2024
Dear Mr. Steven,Thank you for taking time to share your Olivia Balmesl experience with the Expedia's community!! Our staff works with one goal every day, which is our guest’s satisfaction, so we are very happy to know that you had an excellent stay with us!Thank you for give us this excellent rating! We are looking forward to welcome you again at the Olivia BalmesKind regards,

6/10 Okay

Danxuan

Traveled with family and small children
Liked: Staff & service
Staff are very friendly and helpful, the location is convenient. Many attractions are within walking distance. However, there are some issues during our stay. First, our room has poor soundproofing. We could hear lound noise when the toilet was flushed upstairs. Second, we founded some blood stains on our quilt. It still made us very uncomfortable even though they changed after we had told the front desk. Third, shower towels are old and lose color. They shouldn’t be used anymore in such a hotel. I only found such towels in some motel rooms in the US. Fourth, pastries for breakfast are good, but the kiwi is solid and can’t eat at all. In general, this is a 3 star hotel with friendly staff and convenient location, but needs some improvement to reach a 4 star level.
Stayed 4 nights in Dec 2023
Response from Xavier R. - Front Desk Manager on Dec 30, 2023
Dear Mr Danxuan, Greetings from the Olivia Balmes Hotel in Barcelona and thank you for providing your opinion about the stay with us.First, I would like thank you for sharing your opinion about your experience, this feedback is very important for us, as it helps us to continue improving in our service.We want to provide memorable experience to all guests that choose us as their home in the city and I am sorry to read that different things in the hotel did not meet your expectations.We would like to apologize because you couldn't feel comfortable with our sounproofing and of course the issue you had with the quilt in the room. We are disappointed with our performance with you. We deeply apologize for that. Also we would like thank you for your valuable feedback regarding the kiwi for breakfast and the pastries, we will use this information to improve our services and avoid this kind of situations to our future guest.King regards,

10/10 Excellent

Jenni

Stayed 1 night in Dec 2023
Response from Xavier R. - Front Desk Manager on Dec 30, 2023
Dear Mrs. Jenni, We are delighted to know that you had an excellent experience with us. On behalf of the whole Olivia Balmes hotel staff, I would like to thank you for sharing it on Expedia. We are looking forward to welcoming you back at our property. Kind Regards,

10/10 Excellent

Asha, Peterborough

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, especially from Walid and Javier. With the booking made to celebrate my birthday, staff were friendly and went beyond to accommodate this and make it special. Fantastic hotel in a great location, would definitely stay there again.
Stayed 3 nights in Dec 2023
Response from Xavier R. - Front Desk Manager on Dec 30, 2023
Dear Mrs AshaWe would like to thank you for sharing your excellent experience on Expedia following your stay at our hotel. We are glad to know that you had a wonderful stay with us and that you appreciated location and views. We are looking forward to welcoming you back soon. Yours sincerely

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel close to all
Stayed 2 nights in Dec 2023
Response from Xavier R. - Front Desk Manager on Dec 21, 2023
Dear Hector,Thank you for taking time to share your Olivia Balmmes Hotel experience with the Expedia's community!!Our staff works with one goal every day, which is our guest’s satisfaction, so we are very happy to know that you had an excellent stay with us! Thank you for give us this excellent rating! Best regards,

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and modern. Excellent customer service. Quiet neighborhood
Stayed 6 nights in Dec 2023
Response from Xavier R. - Front Desk Manager on Dec 14, 2023
Dear Mr. Sergey,We would like to thank you for sharing your excellent experience on Expedia following your stay at Olivia Balmes Hotel. We are glad to know that you had a wonderful stay with us.We are looking forward to welcoming you back soon.Yours sincerely

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly and efficient staff. Clean modern hotel. Well sited.
Stayed 1 night in Dec 2023
Response from Xavier R. - Front Desk Manager on Dec 10, 2023
Dear Mr. Ian, I would like to thank you for choosing the Olivia Balmes Hotel on the occasion of your last visit to Barcelona and for sharing your experience on Expedia. I am glad to read that you enjoyed your stay with us. I want to thank you once again for your feedback and I look forward to welcoming you back in the not-too-distant future. Kind regards,

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very nice staff
Response from Xavier R. - Front Desk Manager on Feb 8, 2024
Dear, Thank you for taking the time to share your positive feedback about your recent stay with us. We're thrilled to hear that you enjoyed your stay with us. We hope to have the pleasure of hosting you again on your future travels. Best regards,

10/10 Excellent

Ka Wing Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice counter services and a very convenient location. 1 min to Provence Metro station. walkable distance to most of the famous scenic spots.
Stayed 3 nights in Nov 2023
Response from Xavier R. - Front Desk Manager on Dec 2, 2023
Dear Mr. Jimmy, Thank you very much for sharing your experience regarding your stay in our hotel. We are delighted to hear that you enjoyed your time in our hotel and that everything was how you expected it to be. We are looking forward seeing you again in The Olivia Balmes! Kindest regards,

10/10 Excellent

benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well organized
Stayed 7 nights in Nov 2023
Response from Xavier R. - Front Desk Manager on Dec 2, 2023
Dear Mr. Benjamin, We would like to thank you for sharing your excellent experience on Expedia following your stay at Olivia Balmes hotel. We are glad to know that you had a wonderful stay with us We are looking forward to welcoming you back. Yours sincerely

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Xavier R. - Front Desk Manager on Dec 2, 2023
Dear Mrs. Allyson, We would like to thank you for sharing your excellent experience on Expedia following your stay at the Olivia Balmes Hotel.. We do all our best to give the customer a great service, and we are happy to know that you could experience that! We are looking forward to welcoming you back soon. Best regards,

10/10 Excellent

Eduardo

Stayed 3 nights in Nov 2023
Response from Xavier R. - Jefe de recepción on Dec 14, 2023
Estimado Sr. Eduardo,Nos gustaría agradecerle por compartir su excelente experiencia en Expedia tras su estancia en el Hotel Olivia Balmes. Nos alegra saber que tuvo una estancia maravillosa con nosotros.Esperamos darle la bienvenida pronto.Saludos cordiales,

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and an extremely courteous and helpful staff. A great location, easily accessible to all major attravtions.
Stayed 4 nights in Oct 2023
Response from Sergi Alarcón – Front Desk Manager on Nov 14, 2023
Dear William, How kind of you to take the time to leave this positive feedback and wonderful review. We are delighted you so enjoyed your time with us and hope to have the pleasure of welcoming you again to Hotel Olivia Balmes in the near future. With kindest regards, Sergi Alarcón – Front Desk Manager

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Very friendly staff and great location
Stayed 4 nights in Nov 2023
Response from Sergi Alarcón – Front Desk Manager on Nov 5, 2023
Dear Maria, How kind of you to take the time to leave this positive feedback and wonderful review. We are delighted you so enjoyed your time with us and hope to have the pleasure of welcoming you again to Hotel Olivia Balmes in the near future. With kindest regards, Sergi Alarcón – Front Desk Manager

8/10 Good

SAMUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice room(s)!
Stayed 1 night in Nov 2023
Response from Sergi Alarcón – Front Desk Manager on Nov 5, 2023
Appreciated Mr Samuel,Thank you for choosing Olivia Balmes Hotel on your last stay in Barcelona. We are grateful for your feedback and delighted to read that you had such a great time.Thank you for recognise the efforts of our amazing team members who strive everyday to make a difference. We all look forward to welcome you back soon. Sincerely, Sergi Alarcón – Front Desk Manager

10/10 Excellent

Chryseis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they have more hotels around the world and I would only stay here. Excellent location - walkable to eixample and ramblas but in a quieter area. Excellent room - bed was so comfy and black out blinds were real black out blinds that we slept in everyday. Liked the design too! Rainshower head felt so good after a day of exploring. Excellent staff - staff always so friendly and greets you when you come in and out.
Stayed 5 nights in Oct 2023
Response from Carlos Gallego - Hotel Manager on Nov 3, 2023
Dear Chryseis, How kind of you to take the time to leave this positive feedback and wonderful review. We are delighted you so enjoyed your time with us and hope to have the pleasure of welcoming you again to Hotel Olivia Balmes in the near future. With kindest regards, Carlos Gallego – Hotel Manager

10/10 Excellent

Jaafar Safaa Majeed

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Place was clean, well located and lived up to expectations.
Stayed 2 nights in Oct 2023
Response from Sergi Alarcón – Front Desk Manager on Oct 31, 2023
Appreciated Mr Jaafar,Thank you for choosing Olivia Balmes Hotel on your last stay in Barcelona. We are grateful for your feedback and delighted to read that you had such a great time.Thank you for recognise the efforts of our amazing team members who strive everyday to make a difference. We all look forward to welcome you back soon. Sincerely, Sergi Alarcón – Front Desk Manager

10/10 Excellent

raj

Traveled with partner
Liked: Cleanliness, staff & service
Pablo at reception was very kind and professional. He allowed us early check-in as a room was available. Godson was attentive and patient while delivering our luggage to the room and explaining the safe and tv functionalities.
Stayed 1 night in Oct 2023
Response from Sergi Alarcón – Front Desk Manager on Oct 29, 2023
Dear Raj, How kind of you to take the time to leave this positive feedback and wonderful score. We are delighted you so enjoyed your time with us and hope to have the pleasure of welcoming you again to Hotel Olivia Balmes in the near future. With kindest regards,

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was supper friendly and always traying to make your stay very pleasant. We received a free bottle of wine and some snacks as a compliment to our room. We loved the location, walking distance to La Pedrera, Casa Batllo, Paseo de Gracia, La Sagrada Familia, shopping and resturants. There is a taxi stop just outside the hotel, very convenient.
Stayed 1 night in Oct 2023
Response from Sergi Alarcón – Front Desk Manager on Oct 29, 2023
Appreciated Mr Robert,Thank you for choosing Olivia Balmes Hotel on your last stay in Barcelona. We are grateful for your feedback and delighted to read that you had such a great time.Thank you for recognise the efforts of our amazing team members who strive everyday to make a difference. We all look forward to welcome you back soon. Sincerely, Sergi Alarcón – Front Desk Manager

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! Really special hotel. Make sure to get the breakfast! I wish the pool was bigger! Great rooms and staff. A joy to stay with this hotel.
Stayed 3 nights in Oct 2023
Response from Carlos Gallego - Hotel Manager on Oct 23, 2023
Appreciated Mrs Jennifer,Thank you for choosing Olivia Balmes Hotel on your last stay in Barcelona. We are grateful for your feedback and delighted to read that you had such a great time.Thank you for recognise the efforts of our amazing team members who strive everyday to make a difference. We all look forward to welcome you back soon. Sincerely, Carlos Gallego –Hotel Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Excellent hotel with modern decor. Very friendly and helpful staff, that provided an excellent service.
Stayed 7 nights in Oct 2023
Response from Carlos Gallego - Hotel Manager on Oct 23, 2023
Appreciated Mr Stephen,Thank you for choosing Olivia Balmes Hotel on your last stay in Barcelona. We are grateful for your feedback and delighted to read that you had such a great time.Thank you for recognise the efforts of our amazing team members who strive everyday to make a difference. We all look forward to welcome you back soon. Sincerely, Carlos Gallego –Hotel Manager

10/10 Excellent

Dario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel!
Stayed 2 nights in Oct 2023
Response from Sergi Alarcón – Front Desk Manager on Oct 20, 2023
Dear Dario, How kind of you to take the time to leave this positive feedback and wonderful score. We are delighted you so enjoyed your time with us and hope to have the pleasure of welcoming you again to Hotel Olivia Balmes in the near future. With kindest regards,

10/10 Excellent

TingTing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious, with all amenities in place. It is a 5 to 10 minutes walk to the nearest train station and very convenient all round. Will definitely stay here again.
Stayed 4 nights in Oct 2023
Response from Carlos Gallego - Hotel Manager on Oct 16, 2023
Dear TingTing, How kind of you to take the time to leave this positive feedback and wonderful score. We are delighted you so enjoyed your time with us and hope to have the pleasure of welcoming you again to Hotel Olivia Balmes in the near future. With kindest regards, Carlos Gallego – Hotel Manager

10/10 Excellent

Natasha

Stayed 2 nights in Oct 2023
Response from Carlos Gallego - Hotel Manager on Nov 3, 2023
Dear Natasha, How kind of you to take the time to leave this positive feedback. We are delighted you so enjoyed your time with us and hope to have the pleasure of welcoming you again to Hotel Olivia Balmes in the near future. With kindest regards, Carlos Gallego – Hotel Manager

10/10 Excellent

Elaine, Jackson Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient location to shopping and dining
Stayed 5 nights in Aug 2023
Response from Carlos Gallego - Hotel Manager on Oct 14, 2023
Dear Elaine, We are delighted to read you have had a great stay with us. Your kind words for the team are a true source of motivation for all of us to continue working in the same direction. Thank you once again for your recent visit and for having taken a moment to share your feedback. We hope to be able to welcome you back with us shortly.With kindest regards,Carlos Gallego - Hotel Manager

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Carlos Gallego - Hotel Manager on Oct 16, 2023
Dear Jacqueline, How kind of you to take the time to leave this positive feedback and wonderful review We are delighted you so enjoyed your time with us and hope to have the pleasure of welcoming you again to Hotel Olivia Balmes in the near future. With kindest regards, Carlos Gallego – Hotel Manager

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time; Pablo at the front desk was incredibly helpful and kind!
Stayed 2 nights in Oct 2023
Response from Carlos Gallego - Hotel Manager on Oct 9, 2023
Dear Steven, How kind of you to take the time to leave this positive feedback and wonderful score. We are delighted you so enjoyed your time with us and hope to have the pleasure of welcoming you again to Hotel Olivia Balmes in the near future. With kindest regards, Carlos Gallego – Hotel Manager

8/10 Good

Robert, Richmond Hill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 4 nights in Oct 2023
Response from Carlos Gallego - Hotel Manager on Oct 9, 2023
Dear Robert, How kind of you to take the time to leave this positive feedback and wonderful score. We are delighted you so enjoyed your time with us and hope to have the pleasure of welcoming you again to Hotel Olivia Balmes in the near future. With kindest regards, Carlos Gallego – Hotel Manager

10/10 Excellent

Holly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. The pool and room was excellent. Staff friendly and helpful.
Stayed 3 nights in Sep 2023
Response from Carlos Gallego - Hotel Manager on Oct 7, 2023
Dear Holly, We very much appreciate your comments regarding your stay at Olivia Balmes Hotel and for taking the time to complete a guest survey. It is always a pleasure to receive such positive feedback, and I will share your comments with our team. I was so pleased to learn that you had a comfortable stay, and enjoyed our wonderful facilities. Thank you again for sharing your experience, and we look forward to welcoming you back to Olivia Balmes Hotel very soon. With kindest regards, Carlos Gallego – Hotel Manager

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was perfect! Staff was amazing, helpful and kind. Very safe easy access to food, shopping, sight seeing. Great food and the rooftop pool is breathtaking! Highly recommend
Stayed 8 nights in Jul 2023
Response from Carlos Gallego - Hotel Manager on Oct 6, 2023
Appreciated Mrs Jennifer,Thank you for choosing Olivia Balmes Hotel on your last stay in Barcelona.We are pleased to receive your review about your last experience.Our aim is offer high standards of service level through updated hotel facilities.We hope keep being your preferred accommodation option on your next visit to Barcelona.Sincerely,Carlos Gallego – Hotel Manager

6/10 Okay

Julio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Olivia Balmes is a good hotel, very well located. Staff is friendly. It falls short mainly in two areas: #1 cleanliness and #2 the rooms are way too cramped compared to the photos and compared to other similarly priced hotels in the area.
Response from Carlos Gallego - Hotel Manager on Oct 13, 2023
Dear Mr Julio, Thank you for choosing Olivia Balmes Hotel on your last stay in Barcelona. We are pleased to know your experience at the hotel has been highly reviewed. We have well noted your comments in order to keep improving and offering high standard levels of services to our guest. We all hope to welcome you back soon. Sincerely, Carlos Gallego –Hotel Manager

10/10 Excellent

Jean Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay at the hotel and the staff were fantastic and awesome. The hotel's location was superb and close to everything.
Response from Carlos Gallego - Hotel Manager on Sep 28, 2023
Dear Jean Paul, We are delighted to read you have had a wonderful stay with us. Your kind words in particular for the team are a true source of motivation for all of us to continue working in the same direction. Hopefully we will be able to welcome you back with us shortly. With kindest regards,Carlos Gallego - Hotel Manager

10/10 Excellent

colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property in a great location. The hotel is located two main streets for shopping, restaurants and Gaudi- Rambla Cataluña and Av. Diagonal. It is also close to the port and Barceloneta neighborhoods. There is plenty of public transportation readily available. The staff is very friendly and helpful. The neighborhood is very safe with plenty of attractions including two Gaudi houses.
Response from Carlos Gallego - Hotel Manager on Sep 28, 2023
Dear Mr Colin, We are delighted to read you have truly enjoyed your stay with us. Your kind words for the staff are a true source of motivation for all of us to continue working in the same direction. Thank you once again for your visit and for having taken a moment to share this rewarding feedback. Hopefully we will be able to welcome you back with us in a not too distant future. With kindest regards - Carlos Gallego - Hotel Manager

4/10 Poor

Penn

Stayed 1 night in Sep 2023
Response from Carlos Gallego - Hotel Manager on Oct 4, 2023
Appreciated Mr Penn,Thank you for choosing Olivia Balmes Hotel on your last stay in Barcelona.We are pleased to receive your review about your last experience.Our aim is offer high standards of service level through updated hotel facilities.We hope keep being your preferred accommodation option on your next visit to Barcelona.Sincerely,Carlos Gallego – Hotel Manager

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Sep 2023
Response from Sergi Alarcón – Front Desk Manager on Sep 17, 2023
Appreciated Mr Alex,Thank you for choosing Olivia Balmes Hotel on your last stay in Barcelona.We are pleased to receive your review about your last experience.Our aim is offer high standards of service level through updated hotel facilities.We hope keep being your preferred accommodation option on your next visit to Barcelona.Sincerely,Sergi Alarcón – Front Desk Manager

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Staff was amazing!!! We highly recommended this hotel!
Stayed 3 nights in Sep 2023
Response from Sergi on Sep 17, 2023
Appreciated Mr Kenneth,Thank you for choosing Olivia Balmes Hotel on your last stay in Barcelona.We are pleased to receive your review about your last experience.Our aim is offer high standards of service level through updated hotel facilities.We hope keep being your preferred accommodation option on your next visit to Barcelona.Sincerely,Sergi Alarcón – Front Desk Manager

10/10 Excellent

Renee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience! Awesome customer service and wonderful rooms and rooftop pool! Staff went above and beyond to ensure our needs were met.
Stayed 5 nights in Sep 2023
Response from Sergi Alarcón – Front Desk Manager on Sep 17, 2023
Appreciated Mrs Renee,Thank you for choosing Olivia Balmes Hotel on your last stay in Barcelona.We are pleased to receive your review about your last experience.Our aim is offer high standards of service level through updated hotel facilities.We hope keep being your preferred accommodation option on your next visit to Barcelona.Sincerely,Sergi Alarcón – Front Desk Manager

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was my first visit to the Olivia Balmes Hotel. The welcome was warm and friendly. I was able to get into my room early and change after an early morning flight. I think I was upgraded to a large and comfortable room. I was given a voucher for a drink and for a discount of food in the dining room. Staff were uniformly helpful. Very good breakfast buffet. Was given a surprise bottle of cava to mark my birthday. The hotel is in an excellent location for most of Barcelona’s major attractions.
Roof terrace of Olivia Balmes Hotel
Stayed 3 nights in Sep 2023
Response from Sergi Alarcón – Front Desk Manager on Sep 17, 2023
Dear Brendan, How kind of you to take the time to leave this positive feedback and wonderful score. We are delighted you so enjoyed your time with us and hope to have the pleasure of welcoming you again to Hotel Olivia Balmes in the near future. With kindest regards, Sergi Alarcón – Front Desk Manager