“A little hotel in a big city”

The Petit Palace is a small hotel with a good location to the Rambla, just a nice walk. It is also close to locations where a traveler can access the hop-on, hop-off bus for seeing various areas of the city, and spending as much time in different areas as they wish. Barcelona is very large and spread out, and the Petit Palace is near the center of many of the tourist sites. The hotel does not have a restaurant, but there are ones close by, and for the weary traveler, who has arrived in the afternoon, walked La Rambla, and does not want to go out for a late dinner, the hotel will provide a very simple room service. They also have a breakfast buffet, in the lower lever of the hotel, which is quite sufficient. All in all returning to the Petit Palace would be a pleasure. The staff was excellent, as were the accommodations.

“Perfect location”

Great location, family room was great for family of four.

“Only stayed one night”

Only stayed one night as we were joining our cruise ship but we did want to be central. Hotel was really nice the reception staff were very helpfull ie;booking taxis to take us to docks. Wished we had booked a couple of nights at the end of our cruise. Would stay there again.

“what a gal, Ruth!”

Extremely modern, the T.V. didn't work except for Spanish stations. The buffet breakfast was over priced. I liked the lighting system throughout the hotel, energy efficient. Great location.

“wass impress with high tech hotel”

I like the hotel itself however there was no english speaking channels or newspapers.

“Just ok..”

Stayed at Petit Palace recently and found the rooms quite cramped for a family of four. Our room was situated at the back of the hotel over a school yard where children played and screamed incessantly which did not allow for late a.m. check-out sleeping. They were really cute, however. Were not able to check-in early but were given late check-out privileges. All in all it was just ok and I was glad it was for only one night.

“I am not impressed with the hotel but its location is great for exploring the city.”

The hotel itself is well maintained, clean and has a good staff at the reception (not overly polite but efficient). It is located in a great and safe part of the city. They should change the colour of the walls and curtains in the hallways immediately, the colour is black, and it feels as if one is stuck in a coffin. A VERY disturbing feeling! Do not plan to have breakfast in the hotel, the breakfast room is in the basement - no windows, no natural light, very grim atmosphere. There were two sets of Italian families, very noisy bunch - children playing, running, talking loudly (adults as well) all in the hallway. Other guests were complaining too, the reception staff did not deal with the situation well.

“Need Better Beds”

The hotel was nice rooms compact but good, our room was at the back of the hotel and there seemed to be a sports area where kids were playing hockey at all times. The main point of actually writing this review is the bed, we went for 5 nights at a premium time and never got a full night sleep, after just 2 nights our backs started to sieze up and for a person in their early 30s this is not usual. Due to the lack of sleep after 5 nights we were tired and lay down on the hard cold marble airport floor which was comfier than the bed.

“Needes better upkeep”

Location is nice however hotel a bit run down with black painted corridors with black curtains. Room not very clean. During 5 day stay, single soap was never replenished. Hotel is called newtechnology or similar but most of the computers, printers did not work in the hotel. Our room was stuffy as the airconditioning did not work and opening the window was not a big option since the window overlooked the backyard of a middleschool and a kindergarden where the kids were kids, i.e. heaving screaming fun during intermissions. On the positive side, front desk personnell were always friendly and trying to help.

“Disasterous”

This was our second time staying at this hotel. We were looking forward to returning after our first visit a couple years earlier as it was a decent hotel in a decent location. Well, never has the term 'gone downhill' been more applicable!! Not just the service experience but the cleanliness and maintenance levels were the worst offenders. We were so disappointed after the positive experience of our first visit. The carpet floors of the bedroom were actually dirty - i kept my shoes on. There was mildew on the caulking in the bathroom and you couldnt touch the glass shower wall as it was loose and falling out. Everytime we needed something we had to ask over and over again. The worst example was that we had run out of clean laundry late in the 2-week vacation, and prepared a bag of clothes for pick-up and washing. Despite calling the bag was never picked up - leaving us in quite a jam. Never again will i make the mistake with this hotel. Hopefully others learn from our experience. Thankfully I booked with expedia, they were terrific in handling my concerns with this hotel.