Ratings based on 1,056 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oxford, England

Fantastic Hotel!

Posted Jul 31, 2015
Pros: The staff were great, the pool area and the room comfort
Cons: The food options could be more varied for vegetarians.
Location: Right in the centre. Good access to Park Guell, Camp Nou (taxi). Walking distance to passieg de gracia, and the barcelona city bus tour.
Absolutely great hotel. The staff are all very welcoming and speak excellent English. We were able to check in an hour early and our rooms were both very comfortable, modern and clean. The pool area is great, a good amount of sun loungers and although the pool isn't huge, it is perfect for cooling off after a long day of sightseeing. The hotel is in a great area; walking distance from the main street of shops and Gaudi's Casa Batllo. The taxi rank right outside the hotel will take you to all the main tourist attractions and nothing seemed to be further away than a 10 euro ride which was excellent. Overall a perfect hotel and would definitely recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler

Summer 2015

Posted Jul 31, 2015
Very good hotell with swimmingpool. The breakfast was excelent and the staff was friendly. Walking distance to La Rambla and very good restaurant very close to the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Nice hotel, welcoming staff

Posted Jul 28, 2015
First time in Barcelona, conveniently located, close to many areas. Taxis always outside ready to take you anywhere. Had a great time
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Perfect location for sightseeing

Posted Jul 28, 2015
Very helpful and friendly staff The hotel is at walk distance from all main attractions We loved to go to the roof bar in the evening and enjoy the view and breeze together with some nice tapas
4 out of 5
Recommended
for Everyone
by A verified traveler from pelm

Das Hotel liegt sehr zentral. Schöne Zimmer.

Posted Jul 27, 2015
Pros: Es ist eines von den vielen Guten. Absolut professionell.
Cons: Nee, alles gut...;)
Location: Das Hotel liegt ziemlich zentral. Von dort aus, geht alles gut zu Fuß.
Wir waren für drei Tage in Barca. Von diesem Hotel kommt man sehr gut zum Hafen, La Rambla usw. Und Abends geht eine rum und bringt ein Betthupferl... Cool.
4 out of 5
Recommended
for Families
by A verified traveler

Sehr gutes Stadthotel

Posted Jul 27, 2015
Pros: Die Zimmer, die Dachterasse mit Pool.
Cons: Die Freundlichkeit an der Reception verbessern. Dem Gestank nachgehen und beseitigen.
Location: 10 min vom Placa Catalunya Richtung Tetuan.
Die Freundlichkeit des Personals an der Reception entsprach nicht eines 4Sterne Hotels. Ein freundliches "Hola" oder ein Lächeln sollte doch drin sein. Das hat der Service auf der Etage wieder "wett" gemacht, immer nett und hilfsbereit. Der Dachpool (obwohl nur90 cm tief) war ein Traum. Da wir eine sehr heiße Woche erwischt haben war die Abkühlung im Pool klasse. Da die Dachterasse und der Pool gegen Aufgeld für jedermann zugänglich ist, war der Pool am Wochenende wortwörtlich voll, und muss im Wasser getrunken und geraucht werden obwohl es nicht gestattet war ? Unser Familienzimmer lag in der Clubetage, 5.OG, zum Innenhof raus. Die Zimmer waren ausreichend groß und hatten jeweils ein Badezimmer. Sehr ruhig und komfortabel. Der Geruch auf dieser Etage war allerdings ekelhaft (komischerweise nur auf dieser Etage). Wir konnten nicht erkunden was diesen Gestank ausgelöst hat. Die Lage des Hotels war sehr gut, ca. 10 min. zu Fuß zum Placa Catalunya, 10 min. zum Casa Mila und mehrere Metrostationen in der Nähe.
2 out of 5
by A verified traveler

Only Regrets at Silken Havanna

Posted Jul 27, 2015
Terrible service, lackluster english, hotel staff does not aim to please their guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Hotel bien situé, rapport qualité prix excellent

Posted Jul 26, 2015
Pros: Tout!!
Cons: Inclure petit déjeuner dans le forfait
Location: Quartier de La Rambla. Visite, magasimage et bons restaurants
Hotel bien situé, à 5 coins de rue de La Rambla et tranquille. Personnel courtois et aimable. Grande chambre propre. À recommander
4 out of 5
Recommended
for Everyone
by A verified traveler

Bra city-hotell centralt beläget

Posted Jul 26, 2015
Bra restauranger i närheten och inte långt från gamla stan. Stort plus är pool på taket!
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Nice hotel

Posted Jul 26, 2015
Restaurant wasnt open but food in rooftop bar ok I searched for a hotel near the port as we were staying overnight before a cruise. Its no where near the port, 10 mins in a taxi 20 euros so not bad. Easy walking distance to las ramblas
Comment from EPC
Jul 28, 2015 by Quality director, EPC
Dear Hil, We are happy to know Silken Gran Havana met your expectations althought we are not located near the port. We are very central so you could enjoy city center attractions at walking distance, and the taxi to Cruise terminal was not so expensive. Please come back to us next time you visit Barcelona!