Ratings based on 370 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well located hotel, excellent staff

Posted Sep 17, 2014
Pros: Location, staff
Cons: Price of breakfast, lounge area
Great welcome, helpful reception staff. Located close to Las Ramblas and easy walk to the metro and Barri Gotic. Breakfast expensive, but adequate. Rooms comfortable and reasonably well equipped. Good blackout curtains!
4 out of 5
Recommended
for Everyone
by A verified traveler from Zug, Switzerland

Excellent location

Posted Sep 7, 2014
This hotel is just steps to the famous Markets and all the actions. Staff are very helpful and friendly. We would come back to Barcelona one day, it's amazing City.
4 out of 5
Recommended
for Everyone
by A verified traveler from birmingham uk

perfect location.

Posted Sep 4, 2014
Pros: location
Cons: extra sound insulation.
Location: centre and within seconds of the ramblas and only 15 munute walk to the beach.
perfect location but trying to sleep is a nightmare as the walls are so thin everything can be heard.
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Best location

Posted Aug 19, 2014
Great location , just off las Ramblas . Easy reach from airport by train and Metro , stop is 5 mins from hotel. Room was clean , had a smoking room and did not smell bad . Room has a balcony , good air on . Clean and tidy bit dated. Roof top pool , is small , clean not amazing to look at to the eye . Drinks were expensive and they don't do any snacks or hot food.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Close to centre

Posted Aug 9, 2014
Pros: Very clean and modern, rooms were cleaned daily and extremley comfortable. Staff appeared friendly and helpful
Location: Close to amenities such as tour buses, taxi, La Ramblas, Hard Rock Cafe, shopping centres, lovely back street local bars for cocktails/ tapas.
We thourghly enjoyed our four night stay in this hotel, 5 minute walk to La Rambla and heart of the old town. Surprisingly quite due to location of hotel. Rooms were lovely and clean and staff very helpful.
Comment from Hotel Management
Aug 12, 2014 by Quality Department, Hotel Management
Dear Kath, Thank you very much for letting us know your very positive feedback about your recent stay in our hotel. We are glad to see you enjoyed our rooms and customer service a lot, and would be very happy to welcome you again in the future!! Yours sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Overpromised and under delivered

Posted Jul 21, 2014
Pros: Location
Cons: None of the safes installed in the hotel rooms worked and so had to make do with checking laptop in/out of downstairs strongroom at Reception.
Location: Strong Retail and Restaurant presence with good public transport system making touring Barcelona very easy
The reception staff were less attentive than what was anticipated. For example, when a taxi strike occurred on the day we were to transit to on board our ship no solutions were offered towards getting ourselves and other guests to the required destination 1.5 km away
Comment from Hotel Management
Jul 24, 2014 by Quality Department, Hotel Management
Dear RJ, I regret that your comment refers only to a taxi strike, which is an external event, not a real problem from us. From our hotel, the only way to reach the bus to the port is on foot or by taxi. I do not find fair the fact of judging the staff for something that is not in our hands. Yours sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice central hotel

Posted Jul 16, 2014
Pros: Staff/location/value for money
Cons: Rooms could be updated
Location: Perfect location for Las Ramblas - handy but quiet
We always stay at this hotel (our 9th visit). Staff/value for money/location all excellent. Only negative would be that the rooms don't seem to have had anything done in those 9 years and are looking a little 'tired' - holes in curtains/ cupboard doors that don't close etc.
Comment from Hotel Management
Jul 25, 2014 by Quality Department, Hotel Management
Dear Guest, Thank you so much for choosing our hotel again to spend your days in Barcelona. We take note from your comments, in order to try to improve our service day by day, and hope you can visit us next time you travel to our city! Yours sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Excellent location excellent accommodation.

Posted Jul 14, 2014
Pros: Clean, comfortable and friendly staff. Close to la Ramblas.
Location: La Ramblas, hop on and of buses, marina, cable cars, and many many more attractions.
My first visit to Barcelona so was very pleased to be staying right in the heart of La Ramblas. excellent location, excellent staff and excellent hotel. Thoroughly enjoyed our three day break and will definitely will be back in the next year or so.
Comment from Hotel Management
Jul 15, 2014 by Quality Department, Hotel Management
Dear guest, We are so glad to see you had such a wonderful memories about our hotel and your 1st visit to Barcelona!! It would be a pleasure if you come back again for your next visits to our city. Yours sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from Bristol, UK

Great location and decent hotel

Posted Jul 13, 2014
Superb location just off Las Ramblas. The hotel seems excellent, but there are some minor details (cracked TV screen, broken tiles in the bathroom, hole in the curtain, lots of loose end on the towels) that stop it being perfection. That said, the room was spacious, clean and quiet and the staff were excellent. The food in the hotel restaurant was also very good and great value for money if you opted for the menu del dia.
Comment from Hotel Management
Jul 16, 2014 by Quality Department, Hotel Management
Dear Guest, Thank you very much for taking your time in giving us your opinion, which will help us a lot to improve all those items you said, in order to improve our service day by day. Best wishes!!
4 out of 5
Recommended
for Everyone
by A verified traveler from sonoma county, Ca

Good family room

Posted Jul 9, 2014
We enjoyed staying for one night with our two boys. The only negative we would note is that the walls are paper thin, especially in the bathroom. This was not much of a problem for us as we didn't have neighbors until near bedtime an they were not too noisy.
Comment from Hotel Management
Jul 11, 2014 by Quality Department, Hotel Management
Dear Guest, Thank you so much for letting us know how your stay between us was, and are glad to see you enjoyed your family room so much, in spite of being so sort. We hope to see you soon!! Best regards,