Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom norfolk

Lovely break

Posted Nov 25, 2014
Had a great time lovely place vibrant and lively so very clean
3 out of 5
by A verified travelerfrom London

OK, but I feel you could do so much better

Posted Nov 20, 2014
Pros: Location and room view
Cons: AC and a spare TV or two
Location: Picasso Museum, Joan Miró Foundation, eating in Plaça Reial, Antoni Gaudí's Casa Milà & La Sagrada Familia. Do it all...
Title says it all. The location was great (off Ramblas), and the room pretty good (the view was excellent), but I was disappointed that there was no air conditioning and we had come problems with the television. According to the staff the AC only works in summer and provides hot air in the winter (even if we are having a fantastic warm spell). It wasn't too much of a problem in the end, but I expected AC I could control in a 4* hotel. The TV came on in the middle of the night (& no I hadn't rolled over the remote control), occasionally changed channels by itself and when you switched it off if tended to come back on. Mentioned it to reception and they said the would sort it during the day, but it was the same in the evening. When pushed they admitted that they didn't have any spare but in the end found another that had a massive scratch on the screen. Apart from that staff were polite & helpful but when I go back I'll try somewhere else. There are loads of great hotels in Barcelona
5 out of 5
Recommended
for Couples
by A verified travelerfrom Quebec city

Nive hotel

Posted Nov 7, 2014
Cons: Some rooms are not remodel ask for a room that as been remodel.Some of the rooms are very old.
Location: The location is perfect, near " La Rambla " et la Plaza Catalunia.
Very good hotel and very good location. Personnels speak Spanich, French and English.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to las Ramblas center.

Posted Nov 4, 2014
One day stay was fine. Staff were friendly. Location excellent in the center.
Comment from Hotel Management
Nov 8, 2014 by Quality Department, Hotel Management
Dear Guest, Thank you so much for giving us such a nice rating in Expedia.com. We are glad you enjoyed both our staff's customer service and our hotel location, and hope to see you again next time you can visit barcelona! Yours sincerely,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cambridgeshire, UK

Great location

Posted Oct 27, 2014
Pros: Great location and very clean
Cons: Our room was right next to the lift so we were often woken up early in the morning by people checking out for early morning flights
Location: Only a short walk from La Rambla, Placa de Catalunya, metro, and local bus routes. Some great local bars and restaurants nearby
Hotel is in a great location - only 2 minutes walk from La Rambla, and only a short walk from Placa de Catalunya and nearby metro stations. There are some great restaurants and bars in the area as well - slightly off the beaten track but well worth it if you want to get away from the usual tourist hang outs.
Comment from Hotel Management
Nov 7, 2014 by Quality Department, Hotel Management
Dear Jo, Thank you for your nice rating. We are happy to see you enjoyed our quarter so much. Hope to welcome you in the future! Best regards,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom congleton uk

Hotel

Posted Oct 24, 2014
Fab hotel, very close to shops and lovely staff. We all had a wonderful time.
Comment from Hotel Management
Nov 5, 2014 by Quality Department, Hotel Management
Dear Guest, Thank you very much for the great comment received through Expedia.com. It was a pleasure welcoming you and helped you to make your stay more comfortable!! Yours sincerely,
Comment from Hotel Management
Nov 5, 2014 by Quality Department, Hotel Management
Dear Guest, Thank you very much for the great comment received through Expedia.com. It was a pleasure welcoming you and helped you to make your stay more comfortable!! Yours sincerely,
1 out of 5
by A verified traveler

4star-don't think so

Posted Oct 20, 2014
Pros: The pool
Cons: The rooms, the price for the rating.
Stayed at this hotel for a couple of days over the weekend, was not the cheapest hotel but wanted to stay somewhere nice so payed the extra for 4 star. This hotel is definitely not 4 star, the rooms were are very tired, dark and not very inspiring. Location is good and the roof pool is a nice plus, but overall very poor valu for money. I travel a lot with work and this is the worst stay in a hotel in the 60 or so hotels I have stayed in over the last 2 years.
Comment from Hotel Management
Oct 21, 2014 by Quality Department, Hotel Management
Dear Customer, We regret that we were unable to reach the expectations you had in our hotel and that your stay was not as pleasant as we would have liked. We hope that at least, the service received from our staff, which you do not mention at all, had been correct enough. Best regards,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Good location.

Posted Oct 11, 2014
Pros: Simple, clean and helpful staff. Good location.
Cons: Room aircond could be better.
Location: Ideal location for tourist. Just off La Rambla which is the centre of most activities.
Never heard about this hotel chain but it turned out to be a pleasant surprise.
Comment from Hotel Management
Oct 14, 2014 by Quality Department, Hotel Management
Dear Peter, Thank you very much for taking part of your time in offering us your positive feedback about your recent stay in our hotel. We are glad to hear you enjoyed your stay so much, and would be delighted to welcome you back in any of our hotels around Spain. Yours sincerely,
2 out of 5
by A verified travelerfrom Bedworth

Hotel was in a great location.

Posted Oct 7, 2014
Pros: The location only.
Cons: Sound proofing!!
Location: La ramblas is about a 2 min walk from the hotel and near the restaurants.
On the evening we arrived we had no electricity in our room which was fixed straight away, however during the night our lights kept flickering on and off even though they had been turned off!! Again the the morning we had no electricity and I had to phone reception to get it fixed. The walls in the hotel are that thin I had to wear ear plugs for 3 nights it was that bad. For what I paid for this hotel I did not think it was worth it.
Comment from Hotel Management
Oct 12, 2014 by Quality Department, Hotel Management
Dear Jackie, I apologize about hearing that your stay in our hotel was not as nice as we would have liked. Please be advised that the electrical problems we experienced during part of your stay were a single event, is not usual, and were already solved. This not only happened in your room, but throughout your floor. Yours sincerely,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Good hotel. Easy reach of sights

Posted Oct 4, 2014
Pros: Friendly staff Comfortable bed Centrally Placed
Cons: Restaurant. Fixtures and fittings in room.
Location: Central with lots of places to visit nearby
Good hotel. Great breakfast buffet. Disappointing restaurant. Dripping Toilet and non functioning telephone, reported but not repaired. Usual poor lighting in room. Odd connections to lamp switches.
Comment from Hotel Management
Oct 7, 2014 by Quality Department, Hotel Management
Dear Hubel, Thanks a lot for taking your time in offering us your feedback about your recent stau in our hotel. We can see it was very satisfactory, in spite of the problems you detected on your toilet, lighting, or telephone in your room, which we will work hard to solve and improve them as soon as possible. Yours sincerely,