Hallway

Reviews of Suites Avenue

3.5 out of 5
Suites Avenue
Passeig De Gracia 83, Barcelona

Reviews

9.6

Exceptional

Rating 10 - Excellent. 429 out of 560 reviews" "
Rating 8 - Good. 112 out of 560 reviews" "
Rating 6 - Okay. 15 out of 560 reviews" "
Rating 4 - Poor. 1 out of 560 reviews" "
Rating 2 - Terrible. 3 out of 560 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luciane B

Liked: Cleanliness, property conditions & facilities
Great place and location!
Stayed 2 nights in Mar 2024

10/10 Excellent

Menal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property with very helpful staff. Very walkable to most the main tourist sites and lots of good dining options close by.
Stayed 9 nights in Mar 2024
Response from José Luis Fernández, General Manager on Mar 21, 2024
Dear Guest,Thank you for this review of your recent stay.We're delighted to hear that you had a nice stay with us, that our team members made a positive impact during your stay and that our property's location in Barcelona enhanced your visit to the city's main attractions and dining options. Our team is committed to providing exceptional service, and it's rewarding to know this was reflected in your visit. We're also glad that our room amenities met your expectations, offering comfort and convenience throughout your stay.We look forward to welcoming you back again in the future. Best wishes,José Luis Fernández, General Manager

10/10 Excellent

Yukie

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from José Luis Fernández, General Manager on Mar 19, 2024
Dear Yukie,Thank you for taking the time to review your stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to welcoming you back again in the future. Best wishes,José Luis Fernández, General Manager

10/10 Excellent

Linlin, Frisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is close Mila house and very convenient to most of the areas if visits
Stayed 2 nights in Mar 2024
Response from José Luis Fernández, General Manager on Mar 18, 2024
Dear Guest,Thank you for taking the time to review your recent stay.We're thrilled to hear you found our location conveniently close to iconic sites such as the Mila House, making it easy to explore the city's attractions.We look forward to welcoming you back.Kind regards,José Luis Fernández, General Manager

10/10 Excellent

Xiaohui

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This apartment suite hotel is super nice and amazing. Unfortunately we , a family of 4, only got to stay there for 1 night for our layover in Barcelona. The property is super clean, modern, and good location. My two teenage sons loved the place, and if we come back to Barcelona next winter, this is the place we would be stay again!
Stayed 1 night in Jan 2024
Response from José Luis Fernández, General Manager on Jan 24, 2024
Dear Guest,We appreciate that you have shared your positive feedback.We're thrilled to hear that your family enjoyed the cleanliness and modern amenities of our apartments, and it's wonderful that the location contributed positively to your stay. Your sons' approval is especially gratifying, as we strive to create an environment that guests of all ages can love. We're also glad you appreciated the prime setting of our property, which offers easy access to Barcelona's most iconic sights and a plethora of dining and shopping options.We look forward to welcoming you back.Kind regards,José Luis Fernández, General Manager

8/10 Good

Koji, Chouku Tokyo

Stayed 5 nights in Dec 2023
Response from José Luis Fernández, General Manager on Jan 8, 2024
Dear Koji,It’s rewarding to receive this feedback.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.The whole team look forward to seeing you again in the future.Wishing you a wonderful 2024!José Luis Fernández, General Manager

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb hotel with brilliant staff & A cleanliness
Stayed 4 nights in Nov 2023
Response from José Luis Fernández, General Manager on Dec 11, 2023
Dear Christopher,It’s rewarding to receive this feedback.We're glad you found our apartments impeccably clean; our team works diligently every day to ensure our luxury tourist apartments meet the highest standards. It’s wonderful to hear that you appreciated the condition of our hotel; we pride ourselves on maintaining our avant-garde building.The whole team look forward to seeing you again in the future.Kind regards,

8/10 Good

Hock Kang

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from José Luis Fernández, Director general on Nov 30, 2023
Estimado huésped,Ante todo, apreciamos que dedicara un momento para compartir su reseña tras su visita al Hotel Suites Avenue, Barcelona.Nos alegramos de que su estancia en nuestras instalaciones fuera satisfactoria. Nos esforzamos a diario por brindar la mejor de las atenciones a nuestros huéspedes y comentarios como el suyo son, sin duda, el mayor aliciente para seguir haciéndolo.Nos encantará recibirle nuevamente muy pronto. Cordiales saludos,José Luis Fernández, Director general

8/10 Good

marybel

Traveled with family
Great location. Lost of restaurants and shops nearby.
Stayed 4 nights in Oct 2023
Response from Manager on Oct 30, 2023
Dear Guest,Thank you for this excellent review.We are delighted to hear that you appreciated our prime location, surrounded by numerous restaurants and shops. Our central position on Passeig de Gràcia indeed offers easy access to many of Barcelona's famous landmarks and attractions, making it an ideal base for exploring the city.We look forward to welcoming you back.Kind regards,

6/10 Okay

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Special property and location. Clean. High end finishings. But some basics missing (bath mat, conditioner, coffee..) however there was expensive art.. seemed like focus is on form over function. Language challenges.
Stayed 3 nights in Oct 2023
Response from Manager on Oct 30, 2023
Dear Amy,Thank you for such a positive review.We are delighted to hear that you appreciated our prime location, cleanliness, and high-end finishings. Our building is indeed an architectural icon, and we strive to provide a unique and luxurious experience for our guests.We apologize for any inconvenience you may have experienced during your stay. We understand that some essentials may have been missing from your apartment, and we encourage our guests to reach out to our 24-hour reception for any additional items they may need, such as bath mats, toiletries, or coffee. Our multilingual team is always ready to assist and ensure your stay is as comfortable as possible. We appreciate your feedback and will take it into consideration for future improvements.We hope to have the opportunity to welcome you back in the future. Kind regards,

10/10 Excellent

Judy

Stayed 6 nights in Oct 2023
Response from José Luis Fernández, General Manager on Nov 14, 2023
Dear Judy,Thank you for taking the time to review your stay.We are delighted that you had a pleasant experience during your stay with us.We look forward to welcoming you back again in the future. Best wishes,José Luis Fernández, General Manager

10/10 Excellent

Jennifer

Stayed 3 nights in Sep 2023
Response from José Luis Fernández, General Manager on Oct 23, 2023
Dear Jennifer,Thank you for taking a moment to review your experience.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to welcoming you back again in the future. Best wishes,José Luis Fernández, General Manager

8/10 Good

kopel

Liked: Cleanliness, room comfort
Great hotel in the centre, quite and nicely accommodating.
Stayed 4 nights in Sep 2023
Response from José Luis Fernández, General Manager on Sep 27, 2023
Dear Guest,Thank you for this review of your recent stay.We are delighted to hear that you found our location in the heart of Barcelona to be convenient and appreciated the quiet and comfortable atmosphere of our apartments. Our team works hard to ensure that our guests have a pleasant stay, and it is always rewarding to receive positive feedback.We look forward to welcoming you back.Kind regards,

10/10 Excellent

jacqueline

Stayed 5 nights in Sep 2023
Response from José Luis Fernández, General Manager on Sep 26, 2023
Dear Jacqueline,Thank you for taking a moment to review your experience.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to welcoming you back again in the future. Best wishes,José Luis Fernández, General Manager

10/10 Excellent

Slava

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience. Very central, walk anywhere location. Many cafes, restaurants and shopping within walking distance. Amazing and courteous staff. Highly, highly recommend this aparthotel. Would definitely stay again at this beautiful place.
Stayed 5 nights in Sep 2023
Response from Manager on Sep 18, 2023
Dear Slava,Thank you for taking a moment to review your experience.We are thrilled to hear that you found our location to be central and convenient, with many cafes, restaurants, and shopping options within walking distance. It is our pleasure to provide our guests with an amazing and courteous staff, and we are glad that you felt well taken care of during your stay. We truly appreciate your high recommendations and are delighted that you enjoyed your time with us.We look forward to welcoming you back again in the future. Best wishes,

10/10 Excellent

sonam

Liked: Cleanliness, amenities, property conditions & facilities
Great people great experience
Stayed 3 nights in Aug 2023
Response from José Luis Fernández, General Manager on Sep 5, 2023
Dear Sonam,Thank you for this excellent review.We are thrilled to hear that we met your expectations during your stay, and thank you for your kind comments regarding our team, it is always rewarding to get such feedback.We look forward to welcoming you back.Kind regards,José Luis Fernández, General Manager

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, easy location, many things to do locally and easy to go to other parts of the city and trains. Rooftop pool and deck were incredible
Stayed 7 nights in Aug 2023
Response from Manager on Sep 1, 2023
Dear Shawn,It’s rewarding to receive this feedback.We are delighted to hear that you found our staff helpful and appreciated the convenient location. It's great to know that you enjoyed the many local attractions and found it easy to access other parts of the city and trains. We are also thrilled that you loved our rooftop pool and deck, which indeed offer incredible views of Barcelona.The whole team look forward to seeing you again in the future.Kind regards,

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous apartment with everything we needed as a family. It was in a great location, very central and within easy walking distance to everywhere. Very clean, and the staff were very friendly and helpful. Views from the pool of Casa Mila were fabulous, and the two pools were a hit with our children!
Stayed 4 nights in Aug 2023
Response from Manager on Aug 26, 2023
Dear Louise,Thank you for taking the time to review your stay.We are thrilled to hear that you found our location to be central and convenient, allowing you to easily explore the city. It's also great to know that your family enjoyed the cleanliness of the apartment and the friendliness of our team. Furthermore, we're delighted that the swimming pools were a highlight for your children and that you enjoyed the great views we’re lucky to have.We look forward to welcoming you back again in the future. Best wishes,

10/10 Excellent

Pascal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well located
Stayed 7 nights in Aug 2023
Response from José Luis Fernández, General Manager on Sep 5, 2023
Dear Pascal,It’s rewarding to receive this feedback.Our prime location in Passeig de Gràcia indeed offers easy access to iconic landmarks, shopping, and dining options, making it a perfect base for exploring Barcelona; we're glad it helped you make the most of your visit.We look forward to your next visit, Kind regards,José Luis Fernández, General Manager

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
All was wonderful stuff was very helpful and pleasant and easy to talk to.
Stayed 5 nights in Jul 2023
Response from José Luis Fernández, General Manager on Jul 19, 2023
Dear Ahmed,It is rewarding to receive this feedback.We are thrilled to hear that we met your expectations during your stay, and thank you for your kind comments regarding our team, it is always rewarding to get such feedback.The whole team look forward to seeing you again in the future.Kind regards,José Luis Fernández, General Manager

10/10 Excellent

Navid

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay. Nice people, nice environment, and very clean.
Stayed 3 nights in Jul 2023
Response from José Luis Fernández, General Manager on Jul 6, 2023
Dear Navid,It’s rewarding to receive this feedback.We are thrilled to receive your feedback as our team work hard to ensure that every guest has the best experience possible and this will inspire us to continue with our efforts.The whole team look forward to seeing you again in the future.Kind regards,José Luis Fernández, General Manager

10/10 Excellent

Alexander

Liked: Cleanliness, room comfort
Top tier accommodation!
A fantastic stay! This is our 4th time visiting Barcelona and this is by far the best accommodation we have stayed in. We will be staying here again when we visit Barcelona for the 5th time!
Stayed 7 nights in Jun 2023
Response from José Luis Fernández, General Manager on Jul 6, 2023
Dear Alexander,It’s rewarding to receive this feedback.It is a pleasure to know how much you enjoyed your stay, your feedback is a reward and incentive for our team to continue upholding our high standards.The whole team look forward to seeing you again in the future.Kind regards,José Luis Fernández, General Manager

10/10 Excellent

Blair

Stayed 5 nights in Jun 2023
Response from José Luis Fernández, General Manager on Jul 25, 2023
Dear Blair,It’s rewarding to receive this feedback.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.The whole team look forward to seeing you again in the future.Kind regards,José Luis Fernández, General Manager

10/10 Excellent

Srinivasa, Vancouver

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe , walkable, central neighborhood. Our family found it really convenient and we walked everywhere. Staff are friendly.
Stayed 2 nights in Jun 2023
Response from José Luis Fernández, General Manager on Jul 3, 2023
Dear Guest,It is rewarding to receive this feedback.We are delighted that our location was convenient for you and that our team members had a positive impact on your time with us.It is great to know that our location met your needs.The whole team look forward to seeing you again in the future.Kind regards,José Luis Fernández, General Manager

10/10 Excellent

William

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Great concept but pricey.
The apartments are great but the second bedroom is truly inadequate, especially for the price.
Stayed 2 nights in Jun 2023
Response from José Luis Fernández, General Manager on Jun 30, 2023
Dear William,thank you for taking the time to share your experience with us.We are delighted to hear that you found our apartments to be great.However, we understand that you found the second bedroom to be inadequate for the price. Our luxury apartments come in various sizes and layouts, and we always strive to provide the best possible experience for our guests. We encourage guests to communicate any specific preferences or requirements during the booking process or upon arrival, so we can do our best to accommodate them.We hope to have the opportunity to welcome you back in the future for an even better stay. Kind regards,José Luis Fernández, General Manager

10/10 Excellent

yuehan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location is the best of the best. Everyday you will enjoy watching Casa Mila from the rooftop pool. Staffs are nice and supportive. Super safe and you can walk to most of the tourism spots.
Stayed 7 nights in Jun 2023
Response from José Luis Fernández, General Manager on Jun 28, 2023
Dear Guest,Thank you for this excellent review.We are so pleased you had such a delightful stay and your satisfaction with our prime location in Barcelona is just as rewarding.We look forward to welcoming you back in the future. Take care,José Luis Fernández, General Manager

8/10 Good

kevin

Traveled with family
Liked: Cleanliness
Beware of bathroom in bedrooms no doors
First the bad. As with any review, I want to start with the description on the website. Nowhere is it mention that the bathroom is open to the bedroom. No door and a window. This might be a fetish to Some but when you’re traveling with children is a inconvenient to have to leave the bedroom each time someone needs to use the bathroom and the shower steams up the room. Second don’t advertise 42 inch smart TVs and give me a 25 inch dumb TV. Third the washing machine was not clean between customers had mildew and was broken. The staff did offer to do my bag of dirty laundry. Unfortunately, they return it to me the following day, in the same bag, unfolded and crumpled. Swimming pool and gym is very small Now the good. It is a small hotel, but beautiful well kept. The location is great for shopping and a quick bus ride to all the museums. The staff is very friendly, polite and professional, and other than the washing machine issue. The room was well clean . Recommendation asked for the bedrooms that have doors on the bathroom. Photo taken from view from bed.
Stayed 6 nights in Jun 2023
Response from José Luis Fernández, General Manager on Jun 23, 2023
Dear Kevin,Thank you for taking the time to share your review.We are glad to hear that you found our hotel beautiful, well-kept, and appreciated its prime location for shopping and visiting museums. Our friendly, polite, and professional team is always ready to assist our guests, and we are happy that they made a positive impression on you.We apologize for any inconvenience you experienced during your stay. Regarding the bathroom layout, we do have different apartments with privacy bathrooms, and we would be more than happy to accommodate your preferences on your next visit. As for the TV size, we offer various sizes in different apartment types, and we will take your feedback into consideration for future improvements. We apologize for the issue with the washing machine and appreciate your understanding in allowing our staff to assist with your laundry. We will ensure that our maintenance team addresses the washing machine and any other concerns you mentioned. Our swimming pool and gym are designed to provide a relaxing space for our guests, and we are sorry if they did not meet your expectations.We hope to welcome you back in the future.Best wishes,

10/10 Excellent

Ishan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property is just wow! The staff was so helpful and communicative. Amazing location and a feel of a top hotel with pools. They had a crib set up for our baby as well with the ability to go pitch dark in the room. We thoroughly enjoyed our stay.
Stayed 4 nights in Jun 2023
Response from José Luis Fernández, General Manager on Jun 21, 2023
Dear Ishan,It’s rewarding to receive this feedback.We are thrilled to receive your feedback as our team work hard to ensure that every guest has the best experience possible and this will inspire us to continue with our efforts.The whole team look forward to seeing you again in the future.Kind regards,José Luis Fernández, General Manager

10/10 Excellent

Wellington

Liked: Cleanliness, amenities, property conditions & facilities
Response from José Luis Fernández, General Manager on May 29, 2023
Dear Elling,It’s rewarding to receive this feedback.We are thrilled to hear that we met your expectations during your stay.The whole team look forward to seeing you again in the future.Kind regards,José Luis Fernández, General Manager

10/10 Excellent

JIAN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location to Casa de Mira and shopping best brands.just a little bit pity the room don’t supply bottle water .
Stayed 3 nights in Apr 2023
Response from José Luis Fernández, General Manager on May 2, 2023
Dear Jian,We appreciate that you took the time to share your feedback.We are very pleased to know that you had a pleasant stay and that our location was ideal for you.We appreciate your suggestion and have taken note of this for consideration.It would be a pleasure to welcome you back. Kind regards,José Luis Fernández, General Manager

10/10 Excellent

Yulia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had great stay in the apartment. It’s close to everything, very clean and modern. The staff were friendly and helpful. Highly recommend!
Stayed 4 nights in Apr 2023
Response from José Luis Fernández, General Manager on Apr 24, 2023
Dear Yulia,Thank you for taking a moment to review your experience.We are thrilled to hear that we met your expectations during your stay, and thank you for your kind comments regarding our team, it is always rewarding to get such feedback.We look forward to welcoming you back again in the future. Best wishes,José Luis Fernández, General Manager

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 11 nights in Feb 2023
Response from José Luis Fernández, General Manager on Mar 27, 2023
Dear Ali,It’s rewarding to receive this feedback.We are thrilled to hear that we met your expectations during your stay, and thank you for your kind comments regarding our team, it is always rewarding to get such feedback.The whole team look forward to seeing you again in the future.Kind regards,José Luis Fernández, General Manager

8/10 Good

LuLu

Stayed 4 nights in Jan 2023
Response from José Luis Fernández, General Manager on Mar 6, 2023
Dear Lulu,Thanks for sending us your rating.We are pleased to know that you had a pleasant stay with us.We look forward to welcoming you back. Best regards,José Luis Fernández, General Manager

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This apartment hotel is amazing!! Great staff, beautiful modern apartments, great location, and beautiful views. A highlight of our trip!!
Response from José Luis Fernández, General Manager on Jan 30, 2023
Dear Stacey,Thank you for kind review about your stay at Suites Avenue, in Barcelona.It is truly a delight to read that you enjoyed your stay with us, we take pride in catering to our guests’ needs the best way we can and appreciate your kind words.We look forward to welcoming you back again in the future. Best wishes,José Luis Fernández, General Manager

10/10 Excellent

giselle

Liked: Cleanliness, amenities, property conditions & facilities
Love it. It is a beautiful small boutique hotel. Nice apartment with two bedrooms and two bathrooms. Very elegant and modern
Response from José Luis Fernández, General Manager on Jan 9, 2023
Dear Giselle,Thank you for kind review about your stay at Suites Avenue, in Barcelona.The satisfaction of our guests during their stay among us is very gratifying for our team. It's great to know that you appreciated the high standards and quality services we offer.We look forward to welcoming you back again in the future. Best wishes,José Luis Fernández, General Manager

10/10 Excellent

Ying

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great. Walking distance to major siteseeing. The apt is spacious with mordern decorations. I really love there is washer/dryer in the kitchen. I would stay here again next time.
Response from José Luis Fernández, General Manager on Jan 4, 2023
Dear Ying,Thank you for kind review about your stay at Suites Avenue, in Barcelona.It is wonderful to know that you appreciated our location and that you had a great experience.We look forward to welcoming you back again in the future. All the best for the New Year,José Luis Fernández, General Manager

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed four nights, right in the heart of upscale shops of Barcelona. The staff was very helpful and friendly. The perfect place to be.
Stayed 4 nights in Sep 2022
Response from José Luis Fernández, General Manager on Oct 9, 2022
Dear Gary,It’s rewarding to receive this feedback.We are thrilled to know that you enjoyed your stay with us, and thank you for your kind comments regarding our team.The whole team look forward to seeing you again in the future.Kind regards,José Luis Fernández, General Manager

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022
Response from José Luis Fernández, General Manager on Oct 5, 2022
Dear Andrea,We acknowledge with thanks your high rating about your recent stay.We are very pleased you had a perfect stay.Thank you again.We hope to welcome you back for a return visit, Best regards,José Luis Fernández, General Manager

10/10 Excellent

Paola

Stayed 1 night in Sep 2022
Response from José Luis Fernández, General Manager on Jan 12, 2023
Dear Paola,Thank you for kind review about your stay at Suites Avenue, in Barcelona.We are pleased to know that you had a good stay with us.We look forward to welcoming you back again in the future. Best wishes,José Luis Fernández, General Manager

6/10 Okay

Chen-Huei

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Not cleaning up thoroughly, hair on the new towel; floor and table still dirty
Stayed 5 nights in Sep 2022
Response from José Luis Fernández, General Manager on Sep 27, 2022
Dear Chen-Huei,Thank you for taking the time to share your review.We are sorry to hear that you felt our usual high standards were not upheld on this occasion. We wish you had let us know at the time so we could take immediate action. Nonetheless, please rest assured that your comments will be addressed with our housekeeping team so that we can make the necessary improvements.We hope to welcome you again for an improved stay.Kind regards,José Luis Fernández, General Manager

8/10 Good

jia zhi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was great, we had a big space with good amenities including laundry detergent and a washing machine which we appreciated. Everything was great, but if they could relay that we needed to pay city tax beforehand it would have been better!
Stayed 3 nights in Sep 2022
Response from José Luis Fernández, General Manager on Sep 27, 2022
Dear Jia Zhi,Thank you for your review of your recent stay.We are happy that you were so pleased with your stay and that our location was so convenient for your needs.We strive to make sure all our guests have the best experience they can with us, and we will always go the extra mile to ensure your expectations are met.The city tax is indeed charged on the accommodation and paid at check out along with the rest of the services and room charges. We always specify this in the booking confirmation and we would like to apologise if this was not clearly stated in your case. We will make sure to look into this.We hope to welcome you back.Best wishes,José Luis Fernández, General Manager

10/10 Excellent

paul

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location! Suite was clean and comfortable. Staff were very friendly and helpful!
Stayed 4 nights in Sep 2022
Response from José Luis Fernández, General Manager on Sep 27, 2022
Dear Paul,It’s rewarding to receive this feedback.It is rewarding to know that you had such a pleasant experience with us. This inspires our team to continue upholding our high standards of service in the future.It's also great to know our location was so convenient for your needs.The whole team look forward to seeing you again in the future.Kind regards,José Luis Fernández, General Manager

10/10 Excellent

Tong

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice interior & clean
Stayed 3 nights in Sep 2022
Response from José Luis Fernández, General Manager on Sep 20, 2022
Dear Tong,Thank you for kind review about your stay at Suites Avenue, in Barcelona.We are delighted to hear that you had a pleasant stay with us and that our location was ideal for your stay. The comfort and well-being of our guests are of the utmost importance to us.Positive feedback about the high standards we set ourselves is always a boost for our team members.We look forward to welcoming you back again in the future. Best wishes,José Luis Fernández, General Manager

10/10 Excellent

Lorna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay, very comfortable and well laid out. Staff were very helpful at explaining how the kitchen works.
Stayed 3 nights in Sep 2022
Response from José Luis Fernández, General Manager on Sep 17, 2022
Dear Lorna,Thank you for your kind review of your stay at Suites Avenue, in Barcelona.It is truly a delight to read that you enjoyed your stay with us, we take pride in catering to our guests’ needs the best way we can and appreciate your kind words.We look forward to welcoming you back again in the future. Best wishes,José Luis Fernández, General Manager

10/10 Excellent

Stephanie, Chicago

Stayed 8 nights in Aug 2022
Response from José Luis Fernández, General Manager on Dec 7, 2022
Dear Stéphanie,Thanks for this great rating!We're happy to hear we hit the mark for you.Again, thank you very much.We look forward to welcoming you again. Best regards,José Luis Fernández, General Manager

10/10 Excellent

Siprian, Livingston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, we maintained and very central, easy access to everything
Stayed 3 nights in Sep 2022
Response from José Luis Fernández, General Manager on Sep 7, 2022
Dear Guest,We appreciate that you have shared your positive feedback.It's great to know that our location met your needs and that you appreciated the high standards we set ourselves.We hope that you will be able to return for another great experience. Kind regards,José Luis Fernández, General Manager

10/10 Excellent

Jose Manuel

Liked: Cleanliness, room comfort
Your best time in Barcelona starts here
The apartment, service, and overall stay was incredible. Highly recommended to anyone visiting Barcelona.
Stayed 10 nights in Aug 2022
Response from José Luis Fernández, General Manager on Aug 31, 2022
Dear José Manuel,It’s rewarding to receive this feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold the high standards we set ourselves.The whole team look forward to seeing you again in the future.Kind regards,José Luis Fernández, General Manager

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were pleased to stay at this property. From the the begging when we walked in we noticed it’s spotless and and has everything you need to manage easy our stay in Barcelona. Everything is closed, either walking or taking the public transit. The AC works perfect at North American standards, which helps a lot in the hot summer and busy days in this city. Staff is very friendly, eager to help with needs or questions you may have. Definitely will stay again at Suites Avenue.
Stayed 6 nights in Aug 2022
Response from José Luis Fernández, General Manager on Oct 18, 2022
Dear Alexandra,Thank you for kind review about your stay at Suites Avenue, in Barcelona.It is truly a delight to read that you enjoyed your stay with us, we take pride in catering to our guests’ needs the best way we can and appreciate your kind words.We are pleased you had a good experience and thank you for mentioning our convenient location for public transport.We look forward to welcoming you back again in the future. Best wishes,José Luis Fernández, General Manager

10/10 Excellent

derek

Traveled with family
Liked: Cleanliness, room comfort
Excellent stay
Excellent apartments and outstanding location . I would have liked a bar area to sit as we arrived early and had to wait until the room was ready .
Stayed 2 nights in Jul 2022
Response from José Luis Fernández, General Manager on Jul 10, 2022
Dear Peter, Thank you for sharing your feedback with us. We are delighted to know that you enjoyed your stay and that our location and apartments were perfect for your needs. However, we have noted your comments regarding a bar area and will put your remarks forward to the relevant team for their consideration when making future changes. We look forward to welcoming you back again in the future. Best wishes, José Luis Fernández, General Manager

10/10 Excellent

Amy, Chicago

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, prime location. Everything was perfect!
Stayed 4 nights in Jun 2022
Response from José Luis Fernández, General Manager on Jul 6, 2022
Dear Amy, Thank you for kind review about your stay at Suites Avenue, in Barcelona. We are delighted to know that you appreciated our central location and the facilities provided in our apartments. Your kind words about the courteous service which you received are much appreciated and will certainly inspire our team to keep up the good work. We look forward to welcoming you back again in the future. Best wishes, José Luis Fernández, General Manager