Ratings based on 417 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh Pa

Quick stay

Posted Aug 16, 2014
I only stayed at the hotel 1 night but I had a very good experience.. The shuttle to the airport was on time and the bus way into the city was a quick cheap way into town. Courteous staff and a clean room.I was happy with my stay.
1 out of 5
by A verified traveler

TERRIBLE STAY AWAY

Posted Aug 13, 2014
Upon arriving to the hotel at 1am, the staff at the front desk seemed to prefer talking to each other rather than checking us in. We told them that we would like to take the 5:20am airport shuttle and they put us down on the list. Once we got into our room it was spacious, but the decor was plain and unusual. There was what looked like lipstick writing across the window and the mirror which I found a bit unpleasant. Once I got into the shower the tub was so slippery you had to hold onto the wall in order to make sure you wouldn't fall and the drain was clogged so I was standing in a pool of water. We arrived exactly a few seconds before 5:20am to the front desk to catch the airport shuttle but the guy tells us that we had just missed it and all the other shuttles are booked until 7am, which coincidentally was the flight time we had told him when we checked in. The airport shuttle appears to be a scam in order to lure people in because the shuttle was clearly in front of the hotel when we were forced to call a cab and the shuttle driver stood next to us speaking Spanish to the guy at the front desk. Aside from that, I had forgotten a moose pillow pet that was given as a gift to me on the bed of my room and when I called and told them they told me that they had not seen it. Not only are they liars, but the staff likes to steal as well. I would stay away from the hotel.
2 out of 5
by A verified traveler

No shuttle bus to airport

Posted Aug 7, 2014
Although very nicely decorated and furnished, as an airport hotel advertising a free shuttle bus I assumed this would be available. However, when we asked at check in (around midnight) for the 5am shuttle bus, we were told the next available was 6.30, with all buses between 5 and 6.30 booked in advance. This would mean we'd miss our flight. Each bus holds only around 10-15 people and no additional buses are put on.The hotel assistant then said we could book a taxi. Although he informed us this would be around 10euro it turned out to be over 20. Not happy with stay overall as we only went there because it was close to airport as a stop over and advertised a free shuttle service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2014
Cons: Start an easy-to-find shuttle service FROM the airport, as well as that TO the airport.
Fifty characters about my experience. Need eighteen more. Now done.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent family room

Posted Jul 11, 2014
Pros: Easy access from airport
Location: Didn't stay around
Arrived late at barcelona airport with two small children. The transfer was efficient, the staff welcoming and the room very good for a family.
2 out of 5
by A verified traveler from North Carolina

Near the airport.

Posted Jul 3, 2014
Pros: The sitting areas in the lobby and breakfast the morning we checked out.
Cons: Keep better records of what is paid when people check in. Have the maids clean the floors better. Put wash cloths in the bathrooms.
Location: The saving grace for this hotel is that it is near the airport.
When we arrived my husband paid what was left on the balance for the room. When we checked out the next morning the lady desk clerk said that we owed another two euros. She could not explain why. We explained that we had paid three plus euros when we checked in. We paid the two euros so we could check out and leave. No wash cloths were in the room. There were small particles of trash on the bathroom floor. When you walked barefoot on the floor in the room you could feel the dirt. The room was hot because the air conditioner had been turned off.
5 out of 5
Recommended
for Everyone
by Adrian from Los Angeles

excellent from all point of view.

Posted Jun 24, 2014
Pros: everything
Cons: N/A
Location: couldn't care less less since is mostly used for its proximity ti the airport.
perfect hotel even for longer stay. price wise, a bargain compared with other hotels.
3 out of 5
Recommended
for Everyone
by Les from New Zealand

Easy to get to airport.

Posted Jun 24, 2014
Clean and spacious with a free shuttle to the airport. We had to leave at 4am. Shuttle was on time. There was a trolley of juice, coffee, tea, biscuits available then. The restaurant is ok but not amazing. The staff were very helpful and spoke English which we appreciated.
5 out of 5
Recommended
for Everyone
by Yvonne from Hawaii

Posted Jun 23, 2014
Front desj staff were helpful. Restaurant was so-so. Hotel licated aporox 30 mins. From Bacelona but 5 mins from airport.
5 out of 5
Recommended
for Everyone
by frequent flyer from london

Perfect business stop over close to airport.

Posted Jun 19, 2014
Excellent customer service. My flight was late in and courtesy bus waited late at airport. Offered any assistance they could. 5 minute walk from where my meeting was. Great breakfast and comfy bed. Not much more I could ask for!