Dear David,We are glad to hear that you had a happy stay at Travelodge.We are very grateful for your review, and hope to see you again soon at any of our 6 hotels in Spain.

Dear Guest,Thank you very much for sharing your kind comments with other travellers. We are glad to hear that you enjoyed your stay at the Travelodge and look forward to seeing you on your next visit to the city. Best regards.

Dear Scott, At Travelodge we are pleased to hear that our guests enjoyed their stay. Thank you for wanting to share your opinion with the rest of travellers.We will also take your comments into account so that we can continue to grow day by day.We hope to see you again soon in any of our 6 hotels in Spain.Best regards,

Dear Tracey, we would like to thank you very much for giving us the highest rating and we look forward to welcoming you back to any of our 6 hotels in Spain.

Dear Guest,Thank you very much for giving us the highest rating. We are glad to hear that you enjoyed your stay at the Travelodge and look forward to seeing you on your next visit to the city. Best regards.

Gracias Darren por su valoración y sentimos que su experiencia no haya sido lo realmente satisfactoria que deseábamos. Desde Travelodge seguimos trabajando cada día para ofrecer el mejor servicio. Esperamos volver a verle pronto en Travelodge.

Muchas gracias Vashenka por darnos una valoración perfecta. Todo el personal de Travelodge disfrutó enormemente atendiéndole y estamos deseando volver a verle muy pronto.

Dear Pilib, Travelodge would like to thank you for your review and comments. We are delighted to hear that your stay was very positive and that the location of the hotel allowed you to have a great trip. It was a pleasure to have you stay with us and we look forward to seeing you again soon at Travelodge.

Thank you very much Estrella for your evaluation. We work every day to offer our clients the best service. We look forward to seeing you again at our Travelodge hotels.Best regards.

We at Travelodge would like to thank you Marta for giving us such a good review. It has been a real pleasure to have you at the hotel and we are pleased to know that you take a positive image of us. We also thank you for your positive review of the location and rooms. On the other hand, we are sorry to hear that the breakfast did not meet your expectations. At Travelodge we work every day to offer the maximum variety and quality in our breakfast buffet in order to satisfy as many tastes as possible. Finally, we would like to let you know that we look forward to welcoming you back to Travelodge in the near future.

Dear Mariam, thank you for choosing Travelodge for your stay and thank you for taking the time to give us a review. We are very sorry to hear that your stay with us was not as positive as we would have liked. However, we would like to make you aware of a few points in relation to your comments. Firstly, the cleaning products used in Fira have an air freshener component that eliminates the smell of bleach, the use of which is limited exclusively to bathroom areas where cleanliness must be maximised. Secondly, the replacement of air-conditioning equipment is being carried out on the first floor, the only floor blocked to customers, and there are posters informing about the improvement actions in different parts of the hotel, including the hall, corridors on each floor and in the lifts. Nothing has been destroyed, but the false ceilings are being removed for proper installation of the equipment. Once completed, new LED luminaires and new plaques will be installed. Regarding the amenities, there is no fridge, no safe, as can be seen in any sales channel. Finally, the wifi is free of charge in the common areas and also in the rooms if you book directly with the hotel. We remain at your disposal. Best regards.

Thank you very much dear guest for giving us a positive review. We were delighted to have you stay with us and look forward to seeing you on your next visit. Best regards.

Dear William, thank you for taking the time to give us your feedback. We are sorry to hear that your experience did not meet your expectations. However, I must remind you that the non-refundable rates, although cheaper, do not allow cancellations. We are sorry for the inconvenience. We remain at your disposal. Kind regards,

Muchas gracias estimado Martyn por habernos dado la máxima puntuación. Estuvimos encantados de tenerle con nosotros y confiamos en verle pronto. Reciba un cordial saludo.

¡Muchísimas gracias estimada Rowena por habernos dado la máxima puntuación! Estuvimos encantados de tenerle con nosotros y confiamos en verle pronto en su próxima reserva.

Thank you very much Pilib for giving us the highest rating and for your kind words. We were delighted to have you with us. Best regards.

¡Muchísimas gracias Dorian por habernos dado la mejor puntuación! Reciba un cordial saludo.

Thank you very much Samantha for giving us such a positive review and your kind words. Best regards.

Dear Andreas, thank you for your feedback. We are very sorry to hear that you experienced noise-related discomfort. We will certainly take note of your comments in order to provide a better service every day. Best regards.

Thank you very much Kulsam for giving us the highest score and for your kind words! We were happy to have you with us. Best regards.

Estimado cliente, muchas gracias por habernos dado una valoración. Por la misma, lamentamos que su estancia no se haya ajustado a sus expectativas. Sepa que en Travelodge nos alimentamos de los comentarios de nuestros huéspedes para ofrecer cada vez un mejor servicio. Esperamos que nos conceda una nueva oportunidad en el futuro.Reciba un atento saludo.

Thank you very much Juan for giving us the highest score. We are pleased to know that the breakfast, the location and of course the attention of our staff lived up to your expectations. It was a pleasure to serve you. Best regards.

Muchas gracias Peng por su valoración. Trabajamos cada día para ofrecer a nuestros clientes el mejor servicio. Estamos deseando volver a verle en nuestros hoteles de Travelodge.

Dear Lequita, first of all we would like to thank you for giving us your time to rate us. We are sorry that you were not able to charge your phone and that you could not watch the TV in English version. Please do not hesitate to let our staff know about these issues and they will be happy to help you to improve your stay with us. We hope that in the future you will decide to stay with us again and give us a new opportunity. Best regards.

Thank you very much Peng for giving us such a great review. We are really pleased that you have fond memories of your stay at Travelodge and we look forward to seeing you again at our hotel.

Thank you very much for your review Bruno. It has been a pleasure to have you in our hotel and have no doubt that we take good note of each and every one of your indications to continue improving every day in our customer service as it is our raison d'être. We are sorry for the noise nuisance. We look forward to seeing you again soon.

Muchas gracias William por darnos la máxima valoración. Estamos realmente encantados de que se lleve un buen recuerdo de su estancia en Travelodge y estamos deseando volver a verle en nuestro hotel.

Dear Michele, we thank you for taking the time to rate us because at Travelodge our main priority is to know the satisfaction and opinions of our customers. We are sorry to hear that your experience was not as satisfactory as we would have liked. We regret that you got such an impression from our staff as we assure you that at no time was your intention. All our staff have been trained to the highest standards of quality customer service as is often reflected in the great reviews left by our guests. It was a pleasure to have you here and you can be sure that we will take note of each and every one of your comments to continue to improve our customer service day by day as this is our raison d'être. We hope you will give us a chance during your next visit to the city of Barcelona. Best regards.

Dear Emily, thank you for taking the time to rate us, as we at Travelodge make customer satisfaction and feedback our top priority. We are sorry to hear that your experience was not as satisfactory as we would have liked. All our staff have been trained to the highest standards of quality customer service as reflected in the great reviews they are used to receiving. We regret that you were left with such an impression and encourage you to contact us to resolve this misunderstanding. It was a pleasure to have your presence and have no doubt that we take good note of each and every one of your indications to continue improving every day in our customer service as it is our raison d'être. We hope you will give us a chance during your next visit to the city of Barcelona. Best regards.

Muchas gracias Linda por darnos la máxima valoración. Estamos realmente encantados de que se lleve un buen recuerdo de su estancia en Travelodge y estamos deseando volver a verla en nuestro hotel.

Muchas gracias Lisa por darnos una gran valoración. Estamos realmente encantados de que se lleve un buen recuerdo de su estancia en Travelodge y estamos deseando volver a verla en nuestro hotel.

Thank you very much Francis for giving us the highest rating. We are really pleased that you have fond memories of your stay at Travelodge and we look forward to seeing you again at our hotel.

Thank you very much for giving us such a great review. We are really pleased that you have fond memories of your stay at Travelodge and especially of our staff. We look forward to seeing you again at our hotel.

Muchas gracias Anju por darnos su valoración. Estamos realmente encantados de que se lleve un buen recuerdo de su estancia en Travelodge y estamos deseando volver a verle en nuestro hotel.

Thank you very much Joel for giving us the highest rating. We are really pleased that you have fond memories of your stay at Travelodge and we look forward to seeing you again at our hotel.

Thank you for taking time to share with us your experience. We are surprised by your comments about Covd precautions. We are sure that during your stay, you were able to verify the scrupulous follow-up that is done by the all team to accomplish the Covid measures that we have adopted. These measures are present from the moment that the client accesses the hotel, in all the common spaces, as well as in the room itself, where Anticovid cleaning protocols are applied. We are sorry that you did not appreciate it, but if you have any suggestion in this regard, do not hesitate to let us know, because your safety and the rest of the clients is the most important thing. Regarding the parking, you can check the information in the website where you can see advertised that the price is 10€ per day. We trust you will give us another opportunity to verify that the most important thing for us is our guests and their satisfaction. It will be a pleasure to welcome you.

Thank you very much Canh for giving us the highest rating. We are really pleased that you have a good memory of your stay at Travelodge and we look forward to seeing you again at our hotel.

Muchas gracias por su valoración Nivia. Esperamos volver a verla pronto en Travelodge.

Dear Adan, we thank you for taking the time to rate us, as our main priority at Travelodge is to know the satisfaction and opinions of our customers. We are sorry to hear that your experience was not as satisfactory as we would have liked. It was a pleasure to have your presence and have no doubt that we take good note of each and every one of your indications to continue improving every day in our customer service as it is our raison d'être. With regard to the wifi we remind you that if you make your reservations through our website the wifi is totally free during your stay. We hope you will give us a chance during your next visit to the city of Barcelona. Best regards.

Thank you very much for your review Trevor. It has been a pleasure to have you in our hotel and please be assured that we take good note of each and every one of your indications to continue improving every day in our customer service as it is our raison d'être. From Travelodge we hope to see you again very soon.

Thank you very much Domingo for giving us the highest rating. We are really pleased that you have fond memories of your stay at Travelodge and we look forward to seeing you again at our hotel.

Dear Salam, we thank you for taking the time to rate us because at Travelodge our main priority is to know the satisfaction and opinions of our customers. We are sorry to hear that your experience was not as satisfactory as we would have liked. It was a pleasure to have your presence and have no doubt that we take good note of each and every one of your indications to continue improving every day in our customer service as it is our raison d'être. We hope you will give us a chance during your next visit to the city of Barcelona. Best regards.

Thank you very much Michael for giving us the highest rating. We are really pleased that you have fond memories of your stay at Travelodge and we look forward to seeing you again at our hotel.

Muchas gracias Sarah por darnos la máxima valoración. Estamos realmente encantados de que se lleve un buen recuerdo de su estancia en Travelodge y estamos deseando volver a verla en nuestro hotel.

Gracias por su valoración. Ha sido un placer tenerle en nuestro hotel y no tenga la menor duda de que tomamos buena nota de todas y cada una de sus indicaciones para seguir mejorando día a día en nuestro servicio de atención al cliente ya que es nuestra razón de ser. Con respecto al olor a tabaco y las gotas en el baño, para otra ocasión no dude en comunicarlo en recepción y será resuelto al momento. Desde Travelodge deseamos volver a verle muy pronto.