Terrace/patio

Reviews of Huinid Bustillo Hotel & Spa

4 out of 5
Huinid Bustillo Hotel & Spa
Av. Ezequiel Bustillo 2600, San Carlos de Bariloche, Rio Negro

Reviews

9.2

Wonderful

Rating 10 - Excellent. 175 out of 259 reviews" "
Rating 8 - Good. 65 out of 259 reviews" "
Rating 6 - Okay. 12 out of 259 reviews" "
Rating 4 - Poor. 5 out of 259 reviews" "
Rating 2 - Terrible. 2 out of 259 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Renata A

Liked: Property conditions & facilities
Beatiful
Stayed 3 nights in Mar 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very scenic location. Rooms were spacious, well appointed and very clean. Staff were very pleasant and helpful.
Stayed 5 nights in Mar 2024

10/10 Excellent

Gilad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in a very good condition. staff are friendly and resourceful. Compared with what the city got to offer this is a great value for money. Roads leading to the hotel are not paved which creates a dust issue - this should be fixed or at least the road should be irrigated at the dry season. Laundry service is good but VERY expensive. we stayed at the VIP suites, not special VIP service was provided.
Stayed 6 nights in Feb 2024

6/10 Okay

Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Noemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel
Our stay in the hotel was started with bad feeling due to Hotels.com correspondence. We paid in US dollar instead of ARS currency and any way to change the payment was blocked by the Hotel’s’ groups. When we arrive the hotel, the staff was very friendly and welcoming. The rooms were large, clean and comfortable. This hotel was the perfect goodbye to our stay in Bariloche. I will not use Hotels.com anymore. Highly recommended, pay in ARS!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Beautiful hotel with great amenities. Room was very big, clean, and comfortable. Get a superior room with lake view..worth it ! Restaurant is also very good and prices are a deal... Great hot and cold buffet breakfast. Located a tad out of center of town but nice to be away from the crowds.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. No facilities in the rom to make tea or coffee.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
Great place to stay, nice people working, beautiful gardens. We got upgraded to a top floor room over looking the lake. The hotel is a bit old and need a refresh also walls are a bit thin but still has lots of charm. Good breakfast and a very good tour and activity booking service with great prices.
Stayed 2 nights in Jan 2020

10/10 Excellent

JR, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and comfortable. The grounds was beautiful with all the flowers and trees. The staff was very helpful with everything I needed. I highly recommend this hotel.
Stayed 6 nights in Dec 2019

6/10 Okay

OsmanA-N, Greenville, SC, USA

Liked: Cleanliness, staff & service
The view of the lake is spectacular. Breakfast had a lot of choices. Dinner was excellent, but took too long. Furniture was dated. Carpets in the hallways old. No coffee in the room. Not walkable from downtown.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It surpassed our expectations . The view is amazing the food in the restaurant is delicious . We celebrated my daughters birthday there. Amazing we recommend
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The wifi is very bad, the restaurant is not big enough. We had to wait 20 minutes to find a free chair to have breakfast. Also, the smell in the room was not the best one.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great setting. Fabulous view of the lake. Great food and service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm sure many hotels in Bariloche can boast about the view, but the view at Villa Huinid Bustillo was out this world! The hotel itself was clean, rooms were spacious with a great little balcony, large continental breakfast spread and friendly/helpful staff everywhere. There is also a patio area outside the restaurant where you can lounge in the sun and enjoy a book, some wine and (of course) the view. It's a little outside downtown which adds to the serenity of the mountains and lake that expand before you but within half an hour you can still walk to the closest craft brewery or chocolate shop. Patagonia/Bariloche is an amazing spot in the world and we would definitely stay at the Villa Huinid again if we return!
Stayed 5 nights in Feb 2019

8/10 Good

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, some room for improvement
Staff are great. The restaurant serves terrific food. The downside to the hotel is that there isn't anywhere to lounge and properly relax after a day hiking. Seating in the patio is limited. Overall a pleasant stay.
Stayed 4 nights in Feb 2019

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake View Room!
Wonderful lake view room. Good breakfast. Good internet.
Stayed 3 nights in Jan 2019

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake View Room!
Wonderful lake view room. Good breakfast. Good internet.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit out of town, but lovely lake views, a nice big room and a Jacuzzi bath. The breakfast buffet was nice too.
Stayed 2 nights in Jan 2019

10/10 Excellent

Paul Marcel, Longueuil, Quebec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great expérience
Everything was wonderful about this hotel ie: very quiet, excellent food, super service from everyone. I definitely recommend.
Stayed 4 nights in Nov 2018

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty view hotel
The only concern is the prices of the restaurants and they spend to much time to prepare the meals.
Stayed 5 nights in Aug 2018

8/10 Good

Brian, Saint John NB Canada

Liked: Cleanliness, staff & service
Heating system terrible.
Hotel is really only accessible if you have your own car. Long steep walks to roads at both ends of the property. The rooms were of a good size and were kept very clean. Towels marked for change were removed but not replaced. Breakfast was exceptionally good. Dinner in the restaurant was not good, my trout was overcooked, my wife's risotto was undercooked our friends meals were also not good. Our biggest problem was the heating system in our rooms. The thermostat had no control the heating was always on consequently we slept with windows fully open and we were still too hot. Promised repair never made any difference. Shame the hotel is well located and the pool has magnificent views.
Stayed 3 nights in Mar 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location
Amazing location. Outside of Bariloche but easily walkable. The views from our room were stunning. We liked being a little bit away from the noise of the town. Rooms were spacious with great beds. Excellent range of food for breakfast but very busy from 09:30. We ate in the bar one night after a long day and the food was ok but the price for a small beer was way too high! We would definitely choose this place next time
Stayed 4 nights in Feb 2018

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Wonderful staff
We had a great time one negative comment is the dirt driveway leading up to the hotel from the main road. Otherwise all was good and the staff could not have been nicer. Many spoke excellent English Thank you
Stayed 4 nights in Dec 2017

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting!
Beautiful setting!
Stayed 1 night in Nov 2017

8/10 Good

joe, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vacation
very nice hotel, staff very attentative when asked questions

8/10 Good

Leopoldo, Neuquen, ar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel to release pressure
Very calm atmosphere with nice land scape and Huapi lake photo. Excellent service, good restaurant and to improve the elevator.

10/10 Excellent

KA HO, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing business trip
Came here for a business meeting. Nice green environment around with beautifully decorated houses and excellent lake view with snow mountain. It's near the downtown if you have a car or you go by taxi. I didn't have a car so I walked to and from the downtown in 30 mins, but the path besides the road is not good for walking. There are plenty of shops and restaurants in the downtown. Not many of them can speak English but they are all very nice. Staff in the front desk are polite and very helpful. The restaurant in the hotel is quite good but there are plenty of choices in the downtown. The front desk can arrange a taxi for you, but no receipt for that kind of taxi, so it can be trouble if you need to reimburse the fare.

10/10 Excellent

Andrew, Guayaquil, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grear location!
Stayed for three nights with my family. Very nice hotel in a wonderful location. Comfortable room and very clean. Only downside was that we didn`t get a room with lake view.

8/10 Good

JOSE, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD HOTEL
THE ONLY PROBLEM WAS THAT THEY DID NOT HAVE MY RESERVATION ON FILE AND THEY DID NOT WANT TO GIVE ME A ROOM IT WAS LATE IN THE EVENING..

10/10 Excellent

Brian, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff. Great hotel.
We checked in at eleven. They took great care of our check in, and even booked an excursion for early the following day. Very friendly staff. Rooms were clean and comfortable. It is a four star hotel, but with the quality of service, I rated the hotel as five stars. We had dinner in the restaurant beginning at11:30 pm, after our arrival. Restaurant staff were very cheerful even that late, and prepared a good meal for us. Breakfast was very good, the best we have had during our trip at a hotel. We wish we could have stayed in the hotel a little more, but with just two days in Bariloche, we were out and about most of the time. On the second day they found a rental car for us, in spite of being in high season. We highly recommend the hotel and wouldn't hesitate to stay on a subsequent trip.

8/10 Good

Tonyo, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bustillo
Wonderful hotel room was excellent amazing views . Very good breakfast. Happy helpful staff especially Juan on reception.I highly recommended!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Barry, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, but a bit off 5 star
Stayed for 4 nights as part of our honeymoon, the hotel is a bit outside town, but only a 2 km walk which we easily did a few times during our stay. Beautiful location and I recommend taking a bottle of wine down to the lake right below the hotel in the evening as the sun sets! Couple of bits that took from the overall experience. 1, the rooms were way too hot and No air con! 2, no iron available when we rang the desk, we were told we could use laundry service, but wanted to iron a shirt then! 3 there was a lack of info on tours etc, could be a bit more on that!all in all I would still recommend the hotel as a great base

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back soon!
Good people, nice actitud

8/10 Good

skweegy

Liked: Cleanliness, staff & service, room comfort
Get the Lake View Room
We only stayed in Bariloche for 12 hours, but the Villa was a nice place for one night. Get the room with a lake view. Staff was great, very nice, but the hotel is located just far enough from the city to be inconvenient and need a cab.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is really nice. The breakfast is great but the service can be warmer.

8/10 Good

Juan, Cali, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel by the lake
The hotel is OK, is nice, cozy, comfortable and small. The service by the personnel was excellent. I would improve the hot tub, the water should have been warmer and too much wait time to use it. Overall was a little bit pricey du to the season but just fine. Location is excellent too: not in the downtown of Bariloche (which I won't like to be at) and the local sites to visit. Although people says that taxi is an option, I would definitely recommend to rent a car. The conditions were spring so no need for a 4x4, so I rented a economy Corsa. Excellent choice! TIP: Most of the cars there are shifters but the hi-ranked options, keep that in mind. Also bear in mind that Restaurants are closed after 3 pm in winter (and I have to say IS VERY HARD to find one after that time).

8/10 Good

KMcK, Belmont, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good View; Hot Rooms
This is a nice hotel with a good staff, but the room was way too hot. We turned the heat completely off as soon as we got in the room because it was so hot, but the radiators never went off. We had to leave the windows open the whole time, which was OK, but shouldn't have been necessary. I had washed some clothes in the sink at the previous hotel and the socks had not dried. I put them on the radiator (after turning off the heat) to dry at this hotel and they dried quickly. That part was useful, but having an extremely hot room was not good. The breakfast is good. We had dinner in the restaurant and it is good.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality of service is outstanding. Beautiful location, very very clean and well kept hotel. Check in person spent an hour with us to help us with some details that we could not do on our own. Gave us a bus pass so that we could do some sight seeing on the day of arrival. View from the hotel spectacular.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
above expectations
we were late and got upgraded to a luxury suite!!!

6/10 Okay

Alejandro, Miami, Florida, USA

Liked: Staff & service
Disliked: Property conditions & facilities
Great hotel for a family
It is the first time that I stayed at this hotel. Its location is very good, the staff very attentive. I found the room furniture to be a bit outdated. The hotel needs some renovation. There is heating but no air conditioning.

10/10 Excellent

Barbara, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel for couples or for families
We debated between 2 hotels before we booked, and we are SO happy we chose Villa Huinid. Although it's not downtown, it is beautifully located away from the bustle, and is on a huge property away from road noise. We were a little concerned about being on the fringes of downtown -- but the best advice we could give anyone is not to worry about that, because in Bariloche, it's not about the city center. To see the area, one really needs to book tours, or (as we did) rent a car and really do the circuitos. We had so much fun doing day trips in the area, and we'd highly recommend renting a car if it's in your budget. Our room was large, bright, and really beautiful. We didn't use the spa in the 5 days we stayed there, but we certainly enjoyed our spa tub each evening in the room. The Reception staff (especially Juan and Alejandra) went out of their way at all times to help us, and they all speak excellent English. The breakfast buffet was excellent, and one could sit either in the buffet room or in the dining room with an expansive view of the lake. On several occasions, we ate dinner in the hotel dining room, and the food and service were quite good. We should mention that although we are a "mature" couple, there were a number of young families staying at the hotel, and it appeared that children were accommodated for. If we return to Bariloche, which we intend to do, we will most certainly stay at Villa Huinid again. We recommend it without reservation.

10/10 Excellent

JIM11, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hunid
Great awesome view. Good location. Incredibly helpful staff. Excellent room and bathrooms. Nice bar and very good spa. An enjoyable pleasure to stay there. Close to town...20 peso cab ride

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, little bit out of town.
Great Hotel, very comfortable and very good service. Breakfast needs to be improved to meet the standards that this Hotel deserves, and also the driveway needs to be upgraded.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice hotel...
Nice hotel, conveniently located. Spent 4 nights there with my wife and 2 daughters and had a great time. Awesome breakfast!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect hotel to relax!
Loved the hotel!!!! it is very relaxing!!! the clerk advised us to rent a car and it was perfect!!! it really changed our experience!

10/10 Excellent

Yuri, Sao Paulo - SP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could´t be better
Stayed at Villa Huinid 6 night for a Honey moon - It was wonderful to wake up everyday having such a nice view - lake and garden. Very clean, confortable, relaxing, and well located. On my next trip I would not look for anything else....we were very happy with our choice.