Room, 2 Queen Beds, Non Smoking (Dog Friendly) Ground Level | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Reviews of Comfort Inn Barrie

2.5 out of 5
Comfort Inn Barrie
75 Hart Dr, Barrie, ON

Reviews

7.6

Good

Rating 10 - Excellent. 252 out of 883 reviews" "
Rating 8 - Good. 339 out of 883 reviews" "
Rating 6 - Okay. 159 out of 883 reviews" "
Rating 4 - Poor. 80 out of 883 reviews" "
Rating 2 - Terrible. 53 out of 883 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jenna

Traveled with family
Worst experience I ever at a hotel. Hotel was full of teams. Sadly hockey parents were partying in the hallway until 2:30am. No amount of pleading on my part with the parties or the front desk lead to them going into a room. The hotel really needs to get a handle on this for tournament weekends or lose all other business. Very disappointing.
Stayed 1 night in Mar 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
staff was great...short of towels ...brought them upright away...forgot to ask for seniors rate...hockey tournament crowd in motel ....bad crowd but not as noisy as some...should clear halls by 10pm..
Stayed 1 night in Mar 2024

10/10 Excellent

Tiffany

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Our stay was good. No real Complaints, hotel a little dated but staff are excellent. A little noisy, we were on the first floor to accommodate our dog and there a lot of banging etc. But overall would stay again!
Stayed 2 nights in Mar 2024
Response from Alex on Mar 24, 2024
Thank you for taking the time to leave a review. We're very glad you enjoyed your overall stay and we hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alex on Mar 24, 2024
Thank you for taking the time to leave a review. We're very glad you enjoyed your overall stay and we hope to see you again soon!

8/10 Good

sean

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were super friendly
Stayed 2 nights in Mar 2024
Response from Alex on Mar 18, 2024
Thank you for taking the time to leave a review. We're glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay ! No complaints, very clean
Stayed 1 night in Mar 2024
Response from Alex on Mar 18, 2024
Thank you for taking the time to leave a review. We're glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an amazing, clean place to stay with yhe friendliest of workers!
Stayed 1 night in Mar 2024
Response from Alex on Mar 16, 2024
Thank you for taking the time to leave a review. We're glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled musty. Needs a good carpet cleaning
Stayed 1 night in Mar 2024
Response from Alex on Mar 15, 2024
Thank you for taking the time to leave a review. We're glad you enjoyed your stay and on behalf of our whole team I apologize for the state of our carpets.

10/10 Excellent

Matthias

Traveled with partner
Liked: Amenities
Affordable, easy to find, clean, good a/c, nice sized room.
Stayed 1 night in Mar 2024
Response from Alex on Mar 15, 2024
Thank you for taking the time to leave a review. We're glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with friendly staff.
Stayed 1 night in Mar 2024
Response from Alex on Mar 11, 2024
Thank you for taking the time to leave a review! We're glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised! Traveled with family. Comfortable beds, great breakfast, close to ski resorts, well priced. Would return for another stay in Barrie.
Stayed 1 night in Feb 2024
Response from Alex on Mar 10, 2024
Thank you for taking the time to leave a review. We're glad you enjoyed your stay!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Alex on Mar 11, 2024
Thank you for taking the time to leave a review! We're glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Rajat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything
Stayed 1 night in Mar 2024
Response from Alex on Mar 10, 2024
Thank you for taking the time to leave a review. We're glad you enjoyed your stay!

10/10 Excellent

Cindy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and king bed.
Stayed 1 night in Mar 2024
Response from Alex on Mar 10, 2024
Thank you for taking the time to leave a review. We're glad you enjoyed your stay!

10/10 Excellent

Paula

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our overnight stay but would have enjoyed it more if not for the very noisy hockey team boys in the hallways... Has nothing to do with the establishment so would stay there again.
Stayed 1 night in Mar 2024
Response from Alex on Mar 3, 2024
Thank you for taking the time to complete our survey. On behalf of our team, I apologize for the difficulties that hindered the enjoyment of your stay. But, we are happy to hear that you still enjoyed your stay with us regardless and we hope to see you again soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Just think the outside of the building could use an updated look, second floor room was great, quiet even with the 400 highway right nearby. Would stay there again for sure.
Stayed 2 nights in Feb 2024
Response from dave on Feb 27, 2024
Hi Karen,Thank you for taking the time to provide us with your feedback regarding your stay with us. Your feedback is important to us as we strive to improve the quality of our services. We look forward to seeing you in the future and are glad you enjoyed your overall experience.Thank you,Staff and ManagementComfort InnBarrie, ON

2/10 Terrible

Kimberlee

Unfortunately there was a large group of kids who were slamming doors ,yelling, running the hallway. Till midnight…. The chaperones were also loud and had no control with the kids… No respect for other guests.
Stayed 1 night in Feb 2024
Response from dave on Feb 26, 2024
Hi Kimberlee,We apologize that you had an unpleasant experience. Usually we do have a policy regarding the noise complaints. We strive on improving our services and hope to see you in the near future.Sincerely, Staff and ManagementComfort InnBarrie, ON

10/10 Excellent

Rebecca

Traveled with family
NA
Stayed 1 night in Feb 2024
Response from m on Feb 26, 2024
Hi Rebecca,Thank you for your review. We hope your stay was excellent.Sincerely,Staff and ManagementComfort InnBarrie, ON

8/10 Good

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Staff very pleasant.
Stayed 1 night in Feb 2024
Response from dave on Feb 26, 2024
Hi Jeanne,Thank you for taking the time to review our services. We hope your stay was very pleasant.Sincerely,Staff and ManagementComfort InnBarrie, ON

10/10 Excellent

Herb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the friendly and capable staff. Had challenge with the heating/cooling in my daughter's room which Front Desk gentleman handled very nicely. All in all, a very pleasant experience. Will consider staying again in the future.
Stayed 1 night in Jan 2024
Response from dave on Feb 26, 2024
Hi Herb,Thank you so much for the compliments. We strive on improving the quality of service. We hope to see you in the future again soon.Thank you,Staff and ManagementComfort InnBarrie, ON

8/10 Good

Bal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and good parking. Friendly staff. Clean room.
Stayed 1 night in Feb 2024
Response from dave on Feb 26, 2024
Hi Bal,Thank you for your kind words. We appreciate your positive feedback. Hope to see you again soon.Sincerely,Staff and ManagementComfort InnBarrie, ON

8/10 Good

Beth

Stayed 1 night in Jan 2024
Response from Maggie on Mar 23, 2024
Dear Beth,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate your feedback as a valued guest. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Staff and ManagementComfort Inn

2/10 Terrible

Kia

Stayed 3 nights in Jan 2024
Response from Alex on Mar 24, 2024
Thank you for taking the time to leave a review. We're very glad you enjoyed your overall stay and we hope to see you again soon!

10/10 Excellent

Richard, Trenton

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, check in was super easy.
Stayed 1 night in Jan 2024
Response from dave on Feb 26, 2024
Hi Richard,Thank you for your positive feedback. We strive on improving the quality of service.Sincerely,Staff and ManagementComfort InnBarrie, ON

10/10 Excellent

Daryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and polite. Will stay again .
Stayed 2 nights in Jan 2024
Response from dave on Feb 26, 2024
Hi Daryl,Thank you for your kind words. Your feedback is important to us. We look forward to seeing you soon.Sincerely,Staff and ManagementComfort InnBarrie, ON

10/10 Excellent

Nancy

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from dave on Feb 26, 2024
Hi Nancy,Thank you for the positive feedback. We strive on improving our services. Hope to see you again soon in the future.Sincerely,Staff and Management Comfort InnBarrie, ON

6/10 Okay

Lynda

Traveled with family
Liked: Staff & service
Stayed 5 nights in Oct 2023
Response from dave on Feb 26, 2024
Hi Lynda, We apologize if you had an umpleasant experience. Your feedback is important to us. We strive on improving our services. Look forward to seeing you in the future. Thank you,Staff and ManagementComfort InnBarrie, ON

10/10 Excellent

JOMAT M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from dave on Feb 26, 2024
Hi Jomat M,Thank you for your positive feedback. We strive on improving our services. We look forward to seeing you in the future.Thank you,Staff and ManagementComfort InnBarrie, ON

10/10 Excellent

Braedan

Stayed 1 night in Dec 2023
Response from dave on Feb 26, 2024
Hi Braedan,Thank you for your positive feedback. We strive on improving our services. Hope to see you again soon.Sincerely,Staff and ManagementComfort InnBarrie, ON

10/10 Excellent

Jean, Mississauga

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the room was perfect for my little dog and I, the staff were friendly and efficient and our stay was enjoyable.
Stayed 2 nights in Dec 2023
Response from Alex on Jan 7, 2024
Thank you for taking the time to complete our survey. We're glad you enjoyed your stay and we hope to see you again soon!

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities
The hotel and room looked old. Lamp shade had a tear in it, some of the furniture was broken and the outlet, GFI, in bathroom was broken, cracked and did not work.
Stayed 2 nights in Dec 2023
Response from Alex on Jan 7, 2024
Thank you for taking the time to fill out our survey. On behalf of our team, I apologize for our shortcomings. We are always striving to improve our rooms in any way that we can, and your feedback certainly helps with that!

10/10 Excellent

JOHN

Stayed 1 night in Dec 2023
Response from Alex on Dec 25, 2023
Thank you for taking the time to complete our survey. We're happy you enjoyed your stay!

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Alex on Dec 25, 2023
Thank you for taking the time to complete our survey. We're happy you enjoyed your stay!

10/10 Excellent

Terry Ann

Traveled with partner
The people at the counter are friendly and eager to serve.
Stayed 1 night in Dec 2023
Response from Alex on Dec 25, 2023
Thank you for taking the time to complete our survey. We're happy you enjoyed your stay!

6/10 Okay

David Susan

Liked: Cleanliness, staff & service, room comfort
very strong aroma of javelle
Stayed 1 night in Dec 2023
Response from Alex on Dec 25, 2023
Thank you for taking the time to complete our survey. On behalf of our team, I apologize for any inconvenience regarding this scent.

8/10 Good

Corinne, Blenheim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only 1 problem and that was a bunch of kids (probably a sports team) running and screaming up and down the hall....disrupted me and others in my area. Other than that the stay was perfect!
Stayed 1 night in Dec 2023
Response from Alex on Dec 10, 2023
Thank you for taking the time to leave a review. Despite our shortcomings, we're glad you enjoyed your stay!

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that checked us in was very friendly and helpful
Stayed 1 night in Nov 2023
Response from Alex on Dec 10, 2023
Thank you for your review. We're glad you enjoyed your staff and that our staff were able to meet your expectations!

8/10 Good

Mike

Traveled with partner
The room was rather outdated, which was fine since we were only after a bed for the night. The morning breakfast was better than we expected . The price was very budget friendly. You get what you pay for.
Stayed 1 night in Nov 2023
Response from Alex on Dec 10, 2023
Thank you for taking the time to leave a review. Despite our shortcomings, we're very glad you enjoyed your overall stay!

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean amd comfortable for a one night stay. Staff were friendly and helpful
Stayed 1 night in Nov 2023
Response from Alex on Dec 10, 2023
Thank you for taking the time to complete our survey. We're very glad you enjoyed your stay!

10/10 Excellent

Karen

Stayed 1 night in Nov 2023
Response from Alex on Dec 25, 2023
Thank you for taking the time to complete our survey. We're happy you enjoyed your stay!

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately they were paying the parking lot Loud and no parking
Stayed 2 nights in Nov 2023
Response from Alex on Dec 10, 2023
Thank you for taking the time to complete our survey. We're very glad you enjoyed your stay despite our shortcomings!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
For cleanliness and service I would rate this place a five star, I had nothing but good experiences there. I've stayed in much pricier places that were not as good or clean. I appreciated the staff there.
Stayed 2 nights in Nov 2023
Response from Alex on Dec 10, 2023
Thank you for taking the time to complete our survey. We're very glad you enjoyed your stay!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly
Stayed 1 night in Nov 2023
Response from Alex on Dec 10, 2023
Thank you for taking the time to complete our survey. We're very glad you enjoyed your stay!

10/10 Excellent

BIN

Stayed 3 nights in Nov 2023
Response from Alex on Dec 10, 2023
Thank you for taking the time to complete our survey. We're very glad you enjoyed your stay!

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly.
Stayed 1 night in Oct 2023
Response from Alex on Dec 10, 2023
Thank you for taking the time to complete our survey. We're very glad you enjoyed your stay!

10/10 Excellent

Ilarion

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful, they go above and beyond. I would definitely recommend staying at this comfort inn.
Stayed 2 nights in Oct 2023
Response from Alex on Oct 15, 2023
Thank you for taking the time to complete our online survey. We're very glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine.
Stayed 1 night in Oct 2023
Response from Alex on Dec 10, 2023
Thank you for taking the time to complete our survey. We're very glad you enjoyed your stay!

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Alex on Oct 15, 2023
Thank you for taking the time to complete our online survey. We're very glad you enjoyed your stay and we hope to see you again soon!

4/10 Poor

stuart

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff upon arrive excellent, Not like other Comfort Inn's Dated , worn out room, Bed collapsing, Breakfast in the morn, very limited hours 6-9 ok for construction workers and there were many here, Try opening til 10am like most Hotels Im retired. Tables were not cleaned between customers eating and all coffee machines empty.
Stayed 1 night in Oct 2023
Response from Alex on Oct 13, 2023
Dear StuartOn behalf of our entire team I'd like to apologize for failing to exceed your expectations during your stay. We always strive to improve for the benefit of all of our guests' experiences, so your feedback is as important to us as your comfort.

2/10 Terrible

Nichole

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like a wet dog he changed me rooms and the room they put me in there was somebody else in there how horrible for them to have someone walk in.
Stayed 1 night in Oct 2023
Response from Alex on Oct 8, 2023
Thank you for taking the time to complete our online survey. On behalf of our entire team I wish to extend our deepest apologies for any unpleasantries you may have experienced upon arrival. First impressions are important to us; we hope the remainder of your stay vastly improves.