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Reviews of Hampton Inn & Suites Memphis-Wolfchase Galleria

2.5 out of 5
Hampton Inn & Suites Memphis-Wolfchase Galleria
2935 N Germantown Rd, Memphis, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 378 out of 622 reviews" "
Rating 8 - Good. 176 out of 622 reviews" "
Rating 6 - Okay. 38 out of 622 reviews" "
Rating 4 - Poor. 10 out of 622 reviews" "
Rating 2 - Terrible. 20 out of 622 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Aislinn

Traveled with family
Liked: Amenities
Very good
Stayed 1 night in Apr 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the new t-v remote - no instructions on using it or t-v guide. And the remote was like none I've used at any hotels before. Once I talked to the nice person at the desk & was shown, could figure it out. Personnel were very good at the hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Donnie V.

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good safe location
Stayed 1 night in Apr 2024

8/10 Good

Bridget

Traveled with family
Liked: Amenities
The staff was very friendly and helpful. Breakfast was good too.
Stayed 2 nights in Apr 2024

10/10 Excellent

KATHY

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was nice, clean with a comfortable bed. It has a desk and chair that helps. The breakfast is pretty good with both hot and cold items.
Stayed 2 nights in Mar 2024

10/10 Excellent

Herlaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were exceptional. The staff was friendly, kind, and helpful. My experience there was home away from home. Hampton Inn and Suites Wolf Chase Galleria, is one that I will definitely frequent often!!!! By the way did I mention very clean!!!!!!!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 1 night in Mar 2024

8/10 Good

THOMAS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was located conveniently to shopping and restaurants. It was clean and well maintained. Third stay at this property, and would stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Conveniently located
Stayed 1 night in Mar 2024

6/10 Okay

Reandra

Traveled with partner
Liked: Staff & service
The staff was super friendly and warm upon arrival and during the duration of the stay, however the building itself is somewhat beginning to be run down. Overall our stay was still pleasant.
Stayed 2 nights in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late and had to leave early the next morning - just an overnight stay. We didn't have any issues with the room, the staff or breakfast. We slept well and had no hassles. We unfortunately got in too late to check out the local area.
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Renovation work going on
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
nice room.very spacious comfortable beds.clean bathroom
Stayed 1 night in Feb 2024

10/10 Excellent

Veronica

Stayed 2 nights in Jan 2024

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 2 nights in Jan 2024

10/10 Excellent

winston

Stayed 7 nights in Dec 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:) big smile
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2023

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Clean. Good location. Quiet.
Stayed 1 night in Dec 2023

10/10 Excellent

Alyssa

Liked: Cleanliness, property conditions & facilities

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious
Stayed 2 nights in Nov 2023

8/10 Good

Kathryn

Traveled with family and small children, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was amazing. Staff was amazing. Will definitely stay again. Only thing that could’ve been better would be the tub could’ve been cleaner.
Stayed 2 nights in Nov 2023

10/10 Excellent

Herbert

Stayed 2 nights in Nov 2023

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms at a reasonable price
Stayed 7 nights in Oct 2023

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Sonya

Stayed 2 nights in Oct 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room.comfortable beds.
Stayed 1 night in Oct 2023

10/10 Excellent

Mike

Traveled with family
Good location!
Stayed 1 night in Oct 2023

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy. Rooms were decent. They had half the parking lot blocked off for maintenance so parking was tight. Alarm in next room went off for 2 hours at 6AM, staff seemed unconcerned. So of you stay in room 311 please turn off the alarm.
Stayed 1 night in Oct 2023

10/10 Excellent

Don

Stayed 2 nights in Sep 2023

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sherra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 days. Cable TV was out the entire time
Stayed 3 nights in Sep 2023

10/10 Excellent

Glynnis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Milton

Liked: Staff & service, property conditions & facilities, room comfort
all great
Great stay great service and awesome breakfast
Stayed 1 night in Oct 2023

6/10 Okay

Gary

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Hampton inn slipping in quality.
Bathroom had previous guests hair all over - had not been cleaned well. Breakfast food quality was very poor. Eggs and potatoes were bland and ham was chewing leather. Orange juice was watered down.
Stayed 1 night in Oct 2023

10/10 Excellent

Carl, Bossier

Liked: Cleanliness, staff & service, property conditions & facilities
Shopping

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable!
Stayed 1 night in Sep 2023

10/10 Excellent

Jim

Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area with shopping and restaurants. Very convenient to I-40
Stayed 1 night in Aug 2023

8/10 Good

Gary D.

Liked: Cleanliness, staff & service, property conditions & facilities
We usually stay at Hampton and find them clean and comfortable to our liking. The only negative thing about this stay was the shape of the tub. It was not flat on the bottom so there was very little if any flat space to stand on.
Stayed 1 night in Aug 2023

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean, super nice staff!
Stayed 1 night in Aug 2023

10/10 Excellent

Lakristie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful.
Stayed 1 night in Aug 2023

10/10 Excellent

Sherra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked room was out of service so we were upgraded... Thanks for taking such good care of us!
Stayed 2 nights in Aug 2023