“AS A REGULAR, I KNOW THAT THE ROOM SERVICE HAS BEEN BETTER”
First thing, I have been coming here since June 2010, so I know what I am on about. OK, the main thing about this place is the convenient location, only a few minutes straight down the road from the central station (tram station connections located in the basement of the train station, very hand too). The rooms are basic, and there is no tree in plant pot in any of the rooms, as shown in the hotel picture on Expedia. The WiFi is pretty terrible, but there are a couple of direct connect RJ45 network cables if you like sitting in the foyer. Do not hesitate to ask for you money back if you don't get a good WiFi experience, they are good about refunds, they are used to it. There are convenient shops and restaurants nearby, and you get a little oven, fridge, and two-ring hob if you feel the need to eat in. It is only ten minutes walk to the central Place Kleber shopping area, and it is very lovely in the winter when the snow is deep and crisp and even...cue for a song. I may well be back from September onwards in 2011, but I am trying a few other hotels for contrast. Oh yes, and one more thing - about the toiletries - the new maid does not bother to renew the soap bar or the shampoo sachets after the first day, so you have to ask at the reception. But they are used to it, so they are quite good about it.