Ratings based on 183 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from oxford

Much more than we expected

Posted Aug 11, 2014
Friendly & helpful staff in a clean, contemporary and functional hotel Really pleased we decided to stay here for our day in Basel, the free public transport tickets for the family we're the icing on the cake
Comment from Hotel Management
Aug 16, 2014 by Desiree, Hotel Management
Dear Guest. Thank you very much for taking time to write a review. We are glad that you had a pleasant stay with us and that that we were able to exceed your expectations. See you soon in Basel! Dimitris Argirakis, Director
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Comfortable and convenient.

Posted Jul 22, 2014
It's my second stay here. Both occasions have been very pleasant. It is quiet, the rooms are new and clean and the staff are very friendly. There's a shuttle to and from the airport. The hotel is close to bus 50 which connects you to the rest of Basel. There's a restaurant for breakfast and dinner which is convenient as well. The food is not bad. Except the chicken ceaser salad. Don't eat that. Overall it's a good hotel to stay in if you have some business in town. I would book again next time.
Comment from Hotel Management
Jul 30, 2014 by Desiree, Hotel Management
Dear Guest, thank you ever so much for your comment. We are delighted you are happy with our services. I will pass over your comment to the team. In regards to the Ceaser salad, I will forward this to the kitchen and we will try to change the quality of the plate. All the best and look forward to welcoming you back to our hotel. Dimitris Argirakis, Director
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient for a short stay.

Posted Jul 7, 2014
Pros: The room was very clean and spacious. The bathroom was also very clean and quite larger than your average hotel bathroom. The staff were very nice.
Cons: More tourist information/maps provided in the brochure rack.
Location: The hotel is fairly close to the airport and only a short bus ride to the train station and city centre. Take bus 50.
After a sweaty bus journey to the hotel the staff greeted us very politely and even offered us a free drink while checking in. We were provided with free travel passes to use on the public transport around Basel, this was very helpful considering the distance from the city centre. The room was very clean and spacious. The bathroom was also very clean and quite larger than your average hotel bathroom. I was also impressed by how well me and my guests were treated as being young students as we usually get the hostile treatment from hotel workers.
Comment from Hotel Management
Jul 14, 2014 by Desiree, Hotel Management
Dear Guest. Thank you very much for taking time to write a review. We are glad that you enjoyed your stay with us and looking forward to welcome you in the nearest future. Dimitris Argirakis, Director
5 out of 5
Recommended
for Everyone
by Rod from Sydney, Australia

Nice hotel close to River cruise docking

Posted Jun 29, 2014
Pros: A short taxi trip from destination, very clean and great reception
We were there for one night, and were welcomed warmly, remembered and enjoyed a lovely room
Comment from Hotel Management
Jul 3, 2014 by Desiree, Hotel Management
Dear Guest. Thank you very much for taking time to write a Review. We are glad that you enjoyed your stay with us and that you liked our new renovated rooms. Looking forward to welcome you in the nearest future! Dimitris Argirakis,Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2014
Modern, clean. Bus stops right in front, free shuttle and mobility pass. Great experience!
Comment from Hotel Management
Jun 21, 2014 by Desiree, Hotel Management
Dear Guest. Thank you very much for taking time to write a review about your stay in the Airport Hotel Basel. We are glad that you had a great experience staying with us. We are looking forward to welcome you in the future! Dimitris Argirakis, Director
5 out of 5
Recommended
for Everyone
by chris from champaign IL

Nice hotel near Basel airport

Posted Jun 1, 2014
Pros: Location price, and convenience to airport
Staff was very friendly and helpful....they also could speak English. Interesting layout and design ...kind of Fahrenheit 451 and Vegas look, but it was very easy to cab to after leaving our Rhine river cruise and left early for airport. They do have shuttle service to airport. Room was clean and large with beautiful view.
Comment from Hotel Management
Jun 5, 2014 by Desiree, Hotel Management
Dear Guest. Thank you very much for taking time to write a review about your stay in the Airport Hotel Basel. We are glad to hear that enjoyed your stay with us and looking forward to welcome you in the nearest future. Dimitris Argirakis, Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel near the airport

Posted May 23, 2014
Nice that its near the airport and they gave us a free transfer for the bus to downtown and back. Very welcoming staff that seemed concerned about your stay.
Comment from Hotel Management
May 27, 2014 by Desiree, Hotel Management
Dear Guest. Thank you very much for taking time to write a review. We are glad to hear that you enjoyed your stay with us and that you liked our welcoming staff. We are looking forward to welcome you in the nearest future. Dimitris Argirakis, Director
5 out of 5
Recommended
for Everyone
by Alla from Toronto

Very nice hotel

Posted Apr 29, 2014
Pros: Room was very comfprtable and beautifully decorated
Hotel is very nice, much better then we expected. There even was a surprize when we were given free public transportation tickets and small credit to the hotel casino
Comment from Hotel Management
May 5, 2014 by Desiree, Hotel Management
Dear Guest, thank you very much for taking time to write a review. We are glad that you enjoyed your stay with us. We are looking forward to welcome you in the nearest future. Dimitris Argirkais, Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Good.

Posted Apr 7, 2014
Pros: The location. Complementary Fruit Cleanliness standards
Cons: Introduction to the hotel.
Location: Make sure you spend an few hours wandering around Basel centre, Beautiful place to relax in.
Gym: needs free weights, also the machines need to be maintained. Bed Room: The comfort of the mattress need to be increased, the mattress is not soft enough.
Comment from Hotel Management
Apr 15, 2014 by Desiree, Hotel Management
Dear guest, Thank you very much for taking the time to share with us your suggestions. We will definitely look into those. Look forward to welcoming you back to the Airport Hotel Basel in the near future. Best regards Dimitris Argirakis, Director
5 out of 5
Recommended
for Business Travelers
by Mark P from UK

Great value and comfortable

Posted Mar 31, 2014 on Hotels.com
Very pleasant stay as usual, great staff, very friendly!