Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Nan from UK

Friendly and helpful

Posted Jun 30, 2014
Pros: Clean, and friendly welcome.
Cons: Tea making facilities in room.
Location: Not applicable as was visiting for a wedding.
All the staff were knowledgeable about the area and able to explain how to travel around the area. Nothing was too much trouble for them, they were friendly, helpful and multilingual.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location with parking.

Posted Jun 11, 2014
The hotel has a good secure car park, albeit we had to pay. The city centre was walkable, but we were also presented with a travel ticket for no extra charge when we arrived. This entitled us to travel anywhere within the city on tram or bus.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2014
Hotel was close to Congress Center and it made attending the events in the Congress Center easy. Staff was very friendly and helpful. The only downside was that most of the food and entertainment opportunities are on the other side of the river. Easy walk or trolley ride.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel for business meetings

Posted Apr 21, 2014
Nice hotel in the right location for business meetings
5 out of 5
Recommended
for Everyone
by alan from Pittsburgh

Best value in Basel

Posted Apr 20, 2014
Pros: location
Cons: They should post Tram instructions on page
Location: NA
Great new hotel in Theater district, we took Tram 1from station and got off 1/2 block from hotel. This was very convieniant to catch the Viking River cruise the next day. Nice restaurant in hotel and very helpful staff
3 out of 5
Recommended
for Everyone
by Donald from Aberdeen, Scotland

Good position, decent hotel

Posted Mar 15, 2014
Pros: Staff were very good, & room was well tended. Price is ok for Switzerland too.
Cons: Wifi signal, firmer pillows, temperature controls.
Location: Walkable to centre, but this hotel is on the fringes for tourists.
Hotel is on the fringes of the centre of town with good tram connectivity close by. Some good restaurants in easy walking distance, but the main tourist venues are about 10 mins walk away on the other side of the river. Disappointed by the wifi signal which was patchy at best, and found it difficult to get a good sleep (aircon didn't seem to be controllable) Decent, clean hotel with friendly staff overall though.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 4, 2014 on Hotels.com
Very attentive and helpful staff
4 out of 5
Recommended
for Everyone
by Jo from London

Well-situated just 10-minute tram-ride from centre

Posted Dec 9, 2013
Pros: Location, comfortable beds, friendly staff.
Cons: Storage in rooms: no drawers or shelves for clothes; no in-room safe.
Location: Altstadt was beautiful: the M√ľnster was wonderful, and the Weinachtsmarkt in December is everything a Christmas market should be.
A very friendly welcome, and lots of information on getting into Altstadt - a ten-minute tram ride from the hotel on the No. 14, and if that's not good enough, the hotel gave us free travel passes for the duration of our stay - even to the end of Sunday, when we checked out Sunday morning. That was a lovely surprise! The restaurant was fiercely expensive, but the food was so good it was actually worth it! For a small extra sum a hospitality tray with a kettle and tea and coffee was provided. Free (and effective) wifi throughout stay was welcome.
4 out of 5
Recommended
for Business Travelers
by kuznia from Minnesota

Business trip

Posted Nov 25, 2013 on Hotels.com
My stay was very nice and the restaurant in the hotel was excellent. The breakfast was also exceptional. I didn't have much time for sight-seeing but was able to easily walk to nearby stores.
3 out of 5
Recommended
for Everyone
by HJ

Nice hotel and very good location

Posted Nov 10, 2013
Nice hotel and very good location very close to Basel Bad Bf, and tram 14,21 stations. Internet sometimes got disconnected.