Ratings based on 137 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom 東京
駅近で便利Posted Aug 24, 2014
駅近で、ミグロやコープも近くにありとても便利でした。 部屋も広く、キレイ。服など荷物を置ける棚もあって使いやすいです。 部屋にコーヒーメーカーはないけれど、各階にあり、ポットもあって使い勝手もよかったと思います。
for Couplesby A verified travelerfrom california
Close to trainsPosted Jul 9, 2014
Pros: close to train station
Location: Train station is right outside the door nice park is across the street old town area is a short walk away
Very well located, if you want to be near the train station, as we did. And, not a far walk to Old Town.Staff was helpful and courteous. Room was comfortable, with a/c and fridge (for the bar, but had a little space).
for Everyoneby A verified traveler
Komfortables Stadthotel am BahnhofPosted Jun 11, 2014
Es handelte sich um eine Privatreise nach Basel. Basel ist eine schöne interessante Stadt.
for Everyoneby A verified traveler
Very nice spacious hotel, with helpful staff.Posted Apr 29, 2014
Pros: Clean, spacious with good facilities and friendly staff.
Location: The hotel is across the street from the SBB station. Public transport is free with a ticket that the hotel gives you. Many art galleries in Basel.
Overnight stay en route back to the UK. The hotel is next to the SBB station and the airport bus service.
for Everyoneby Mike
Would stay again.Posted Apr 25, 2014
Beautiful older hotel very convenient to all of Basel's free transportation system as well as the main rail station. The room was spacious, quiet and ver comfortable.
for Business Travelersby louisefrom Stockholm
efficient but impersonalPosted Apr 25, 2014 on Hotels.com
I would have enjoyed more smiles and anticipating service. Apart from that an ok service experience in a nice & clean hotel.
by A verified traveler
Would not stay here againPosted Jan 21, 2014
Pros: There was not much to like, especially after the bitter taste of the first night
Cons: Customer service - especially when the hotel gets it wrong. Least they could do was apologize and make sure the customer is happy.
First room we were given was not the room we paid for so politely queried this at the front desk. We were given a new room in complete silence, no apology from the General Manager, no discussion about the room. The second room we were given has an adjoining door to the next room, we could hear cups of tea being stirred with a spoon, and every work of their conversation. Spent the first night whispering with the tv on very low volume. Second and third night luckily noone stayed in the room next door so we had some peace for a little while. We had a view of the courtyard and air conditioners not the Station view we originally had or requested. The coffee machines are placed in the corridor, so you need to get up and fully dressed and wait in line in the corridor for your early morning cup. There are no team making facilities in the rooms. The heating/Aircon in the room never worked properly either
for Everyoneby Agnesfrom Tokyo
駅至近でくつろげるホテルPosted Jan 7, 2014
空港バスの止まる駅前からすぐで、便利です。 空港バスは、チェックイン前も確認書を見せればフリーで乗れ、またチェックイン後は滞在期間中、トラムやバスがフリーになるチケットが貰えます。 部屋もきれいでくつろげました。
Recommendedby Schroederfrom Gstaad
INTERNET TROP COMPLIQUÉPosted Dec 31, 2013 on Hotels.com
Excellente impression mais l'Internet est beaucoup trop compliqué si on doit se reconnecter de temps en temps sur plusieurs machines. Je n'ai jamais vu dans d'autres hôtels de système pareil. Beaucoup moins grave : les planchers grinçants sous la moquette.
for Business Travelersby nedelingfrom copenhagen
Store rene værelse og flot badeværelsePosted Dec 2, 2013 on Hotels.com
Nice stay in great room. HOwever very arrogant receptionist upon check-in. A middle age man. However the rest of staff in reception was very aimable and as rest of staff.