Ratings based on 204 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Modern gestaltetes Hotel nahe Altstadt und Messe

Posted Jul 29, 2015
Pros: Lage, moderne Aussattung, Preis-Leistung
Location: Zentrumsnah, zwischen Altstadt und Messe sowie Nähe zum Rheinufer gelegen. Außerdem fahren in unmittelbarer Nähe verschiedene Tram-Linien.
Wir waren zu Besuch am Basel Tattoo. Die zentrale Lage sowie die perfekte Verkehrsanbindung und eine eigene Tiefgarage haben uns zur Auswahl des Hotels bewogen.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fint hotell med sentral beliggenhet

Posted Jul 22, 2015
Flott hotell, god service og standard. Hotellet har egen parkering på siden/baksiden av bygget, denne var litt vanskelig å finne men den er skiltet hvis man er oppmerksom på å lete etter skiltet.
Comment from Hotel Management
Jul 28, 2015 by Mark Valerius / Front Office Manager, Hotel Management
Dear Guest Thank you very much for your stay and your feedback ! It is a pleasure to read that you enjoyed our friendly and professional service staff. We are looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

A short walk to many places of interest

Posted Jun 30, 2015
Pros: Spacious, newly renovated room. Large bathroom. Firm (not hard!) bed.
Location: Museums are quite close. The Rhine River is nearby, with lovely vistas from the promenade. Shops and restaurants abound. And trams run outside the do
Staff can make or break a hotel. The staff member who assisted us when we checked in, and out, was extremely helpful. We than her for making our stay most enjoyable.
Comment from Hotel Management
Jul 2, 2015 by Mark Valerius / Front Office Manager, Hotel Management
Dear Mrs. Lynne We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Valerius / Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, Ma.

Our visit to Basel.

Posted Jun 25, 2015
Spent two nights there, modern hotel, immaculately maintained. Public transportation right out the door, but private parking under the Hotel available. Friendly accommadating staff. You won't be disappointed.
Comment from Hotel Management
Jul 2, 2015 by Mark Valerius / Front Office Manager, Hotel Management
Dear Guest, wow what a wonderful feedback ! Thank you so much ! It makes me proud to read that you totally enjoyed your stay with us. Our friendly and professional staff is definitely one of our main strengths. Kind Regards Mark Valerius / Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Clean, friendly hote

Posted Jun 23, 2015
Pros: clean, spacious rooms
Cons: More variety with breakfast options
Location: Art Basel
Good hotel for a quick business trip, very clean rooms, excellent services and friendly staff. Breakfast could have had more choice and the coffee was from a vending machine.
Comment from Hotel Management
Jun 30, 2015 by Mark Valerius / Front Office Manager, Hotel Management
Dear Guest Thank you so much for your positive rating and for staying for us. Nice to read that you enjoyed our excellent service and our clean facility. I am looking forward to welcome you the next time ! Kind Regards Mark Valerius / Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

sehr gutes Hotel in Stadtnähe

Posted Jun 11, 2015
Pros: angenehme Zimmer und freundliches Personal
Location: sehr zentral gelegen, alles zu Fuß oder mit öffentl. Verkehrsmitteln erreichbar
das Hotel war funktional und das Personal sehr freundlich, habe in der Residenz (Nebengebäude im Hinterhof) war ruhig und angenehm.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bruxelles

Hotel moderne de bon goût

Posted Jun 6, 2015
Pros: l'ampleur des espaces publics
Cons: ????
Location: La foire d'Art de Bâle Le tram 6 qui vous conduit directement à la Fondation Beyeler.
Merveilleux sėjour, très belle chambre (603), dėlicieux et copieux buffet. Bon restaurant Bien situé avec un bon réseau de communicationsi
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent base to explore Basel

Posted Jun 2, 2015
Clean, comfortable and with helpful staff and a nice breakfast. There is a tram stop outside the hotel, and getting around Basel is very easy; the hotel give out a free travel pass that covers your whole stay.
Comment from Hotel Management
Jun 6, 2015 by Mark Valerius / Front Office Manager, Hotel Management
Dear guest, we'd like to thank you for the time you have taken to evaluate your stay. We are very happy that you were so satisfied with our friendly and helpful staff and our rich breakfast buffet. It would be nice to welcome you soon again! Kind regards , Mark Valerius / Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 29, 2015
Very nice rooms, clean, very well located, great service.
Comment from Hotel Management
Jun 2, 2015 by Mark Valeirus / Front Office Manager, Hotel Management
Dear Guest , thank you very much for your rating and your feedback ! I am looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel room we've ever stayed in!

Posted May 29, 2015
Pros: Everything!
Cons: The only small complaint is the mattress. Stayed in 3 different hotels in Switzerland on this trip and they all have the same mattress...a bit hard.
Location: Great location, right by the tram/bus stop. Hotel gives you a pass so you can ride for free and you can get anywhere in Basel by tram/bus.
The most efficient use of space ever in a hotel room. U.S. hotels should learn from these guys. Best bathtub...narrow and deep, perfect for soaking after a hard day of travel. Very clean, modern and welcoming room. Two entrances into bathroom, perfect if spouse sleeps in and you get up early. Very well appointed room. The staff was incredibly helpful as well. Had problems logging into website and the desk clerk came up personally to our room to help. Just an incredible experience for a hotel stay. I was in sales/marketing for 38 years with a LOT of travel and this was by far the best hotel room for a traveler.
Comment from Hotel Management
Jun 2, 2015 by Mark Valerius / Front Office Manager, Hotel Management
Dear Guest WoW what a wonderful and detailed feedback ! It makes me extremly proud to read that your stay was perfect specially that you mention our well designed rooms and our friendly and professional service. I am looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager