Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
5.0 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ramsgate, Kent

Excellent hotel near all amenities and town centre

Posted Jul 26, 2014
Pros: Very helpful staff, all spoke fluent English. Nothing was too much trouble and they made our stay more enjoyable. Best hotel we have ever stayed in.
Cons: Nothing.
Location: Art galleries, plenty of shops all easily attainable by bus and tram.
We wanted to experience some of the culture of Basel and visit the art museums having never been to Switzerland before. We found the whole experience very enjoyable. Wonderful and helpful people, a beautiful and clean safe place to visit. The bus and tram system makes moving around so very simple and very cheap plus if you get stuck just about everyone speaks good english and always eager to please.
5 out of 5
Recommended
for Everyone
by A verified traveler from kansas

Best hotel on our trip

Posted Jul 21, 2014
What a wonderful surprise for foots ore tourists! Super staff ... super comfortable. Great amenities ... even a metro pass.
4 out of 5
Recommended
for Everyone
by A verified traveler from fRANCE

well positioned , nice breakfast, functional

Posted Jul 14, 2014
Pros: BATHROOM AND CLEANLINESS AND OUTLOOK OVER GARDEN FROM THE ANNEX BUILDING I WAS IN
Cons: MORE WARMTH IN STAFF AND IN APPEARANCE OF FOYER AND PERHAPS ROOMS, SOME COLOUR MAYBE !
Location: GOOD LOCATION EASY ACCESS TO THE CENTRE AND BACK TO THE AIRPORT. NEAR TO LARGE DEPARTMENT STORE.
Good overall , a bit of a cold business like atmosphere, doesn't give one a feel to stay many days but the bathroom facilities are gorgeous. the lighting in the room is rather dim.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

New hotel in great location

Posted Jul 13, 2014
Pros: New, clean, modern hotel.
Cons: Water temp in shower
Location: Tram at the door, very handy
Room was available early, friendly helpful staff, English speaking, large room, comfortable bed. Only complaint was the Water temp in the shower wasn't constant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in the center of Basel

Posted Jun 30, 2014
The hotel was renovated and is really nice inside. It is located on a road right across from the police station (no noise). The parking is somewhat expensive but you get free tram/bus tickets for your stay, so it's only 100m away from a tram station and from the Basle fair.
4 out of 5
Recommended
for Everyone
by SukeyNW from London

Newly re-furbished hotel in central location

Posted Jun 19, 2014
Pros: Location, design, friendly staff, 5 star feel
Cons: Air conditioning, menus
I have stayed in this hotel 5 or 6 times now, primarily for it's location but also because it is beautifully designed with its recent refurbishment. There is the main and the hotel itself and the additional "Residence" behind in a garden setting that feels miles away from the bustle of city life. There is good free internet and the staff are amongst the friendliest and most helpful of any hotel in Basel (and I've stayed in a lot). There is a fully equipped gym, and overall the hotel feels like a 5 star venue. A few niggles - the air conditioning does not seem to cool down the rooms (on any of the occasions I have stayed there), the room service menu is extremely limited and dinner can be a bit hit an miss with slow service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central

Posted Apr 29, 2014
Center of old basel.Great for public transport.Staff Friendly and helpful. Free soft drinks in mini bar + Free public travel pass for all days of stay.