Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by David from Newcastle upon Tyne

Two night stay for business

Posted Jun 26, 2014
Pros: Excellent meal in the hotel restaurant
Cons: Found the beds uncomfortable (aching back both mornings) and missed the opportunity to make a cup of tea/coffee in the room
Location: Central for the exhibition centre and easy access to the rest of Basle via free public transport
Central location with good access to (free) public transport. However, I'd think twice about staying there...
Comment from Hotel Management
Jul 12, 2014 by PEmmel, Hotel Management
Dear David Thank you very much for your positive comment. It is nice to hear, that you overall appreciate our services and offers! It would be our pleasure to welcoming you back to our hotel in the near future – see you soon again, your RAMADA PLAZA Basel Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, very close to river Rhein

Posted Jun 20, 2014
I like the breakfast and the sky lounge. The hotel is very near to river and also ver good to commute as tram station is just in front of d hotel
Comment from Hotel Management
Jul 11, 2014 by PEmmel, Hotel Management
Dear Guest & Reviewer Thank you for your effort writing on hotels.com. It is very important to me to get your opinion, since it will help us to maintain the standard of the hotel and its quality of service. Furthermore we will be able to correct small mistakes immediately. I was pleased to read that overall you enjoyed your stay. Looking forward to welcoming you again at Basel, I remain With kind regards, Petra Emmel General Manager RAMADA PLAZA Basel
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 16, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Pete & Patti from Bendigo Australia

Excellent hotel with views to die for

Posted Jun 8, 2014
Pros: Excellent presentation, friendly staff, excellent accommodation standards & appointments
Cons: We could not find fault with anything
Location: Overnite stay prior to boarding a Rhine River cruise. Basel most interesting.
Overnite stay prior to boarding a Scenic Spaceship for a Rhine River cruise.
Comment from Hotel Management
Jun 13, 2014 by PEmmel, Hotel Management
Dear Guest Thank you once again for having chosen our hotel and thank you for taking the time to complete our guest questionnaire. It is very important to us to get your opinion and comments, since it will help us to maintain the standard of the hotel and its quality of service. Furthermore we will be able to correct small mistakes immediately. We were pleased to read that overall you enjoyed your stay and will pass your comments to our team. We're looking forward to welcome you again at our hotel With kind regards, Petra Emmel & Thomas Taanum Hotel Direction
4 out of 5
Recommended
by Booyo from Croatia

Nice, but not super clean in details

Posted May 24, 2014 on Hotels.com
Nice, but not super clean in details...
Comment from Hotel Management
Aug 16, 2014 by PEmmel, Hotel Management
Dear Booyo! Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future and will check your remarks immediately with the housekeeping department. Again, thank you for completing our survey. Kind Regards, Petra Emmel General Manager
4 out of 5
Recommended
for Couples
by Sobriquet from Cambridge, UK

High Quality Hotel

Posted May 6, 2014 on Hotels.com
We only stayed a single night in the Ramada Plaza, but it was pleasant. The room was clean and light, although a touch on the small side. The bathroom was particularly nice. The hotel was easy to access thanks to Basel's excellent public transport and the inclusion of a travel pass for the duration of our stay was much appreciated. I can recommend this hotel highly, although perhaps less so for families - the air is one of business professionalism.
Comment from Hotel Management
Jul 12, 2014 by PEmmel, Hotel Management
Dear Guest & "Reviewer" Thank you very much for your positive comment. It is nice to hear, that you overall appreciate our services and offers! It would be our pleasure to welcoming you back to our hotel in the near future – see you soon again, your RAMADA PLAZA Basel Team
5 out of 5
Recommended
for Everyone
by esterita from Caribbean island

Nice hotel. Close to the city of Basel

Posted May 5, 2014
Nice staff and helpful. Nice view and nearby the bus. Easy from and to the airport with the bus and tram. Will recommend it to my friends.
Comment from Hotel Management
May 7, 2014 by PEmmel, Hotel Management
Dear Guest & Reviewer Thank you for your effort writing on expedia.com. It is very important to me to get your opinion, since it will help us to maintain the standard of the hotel and its quality of service. Furthermore we will be able to correct small mistakes immediately. I was pleased to read that overall you enjoyed your stay. Looking forward to welcoming you again at Basel, I remain With kind regards, Petra Emmel General Manager RAMADA PLAZA Basel
4 out of 5
Recommended
for Business Travelers
by Sylvia from Sydney

Business Hotel close to Old Town

Posted Apr 30, 2014
Pros: We only stayed for one night rooms were clean and bright.
Cons: Dining facilities in hotel are limited and confused
Location: Minutes from the old town make use of the excellent tram service, which is free for tourists
The hotel obviously caters for the business traveller as it is adjacent to the huge (and ugly) Basel convention centre. It is only 5 minutes to the Town Centre on the tram which stops virtually in front of the hotel. The hotel is not situated in really the most vibrant part of the city, and dining close to the hotel not that easy without tram ride.It is close to German Rail and not that far from Swiss Rail Dining facilities in the hotel were limited and it appeared the breakfast was being served in a temporary location.
Comment from Hotel Management
May 2, 2014 by PEmmel, Hotel Management
Dear Sylvia Thank you for your effort writing on expedia.com. It is very important to me to get your opinion, since it will help us to maintain the standard of the hotel and its quality of service. Furthermore we will be able to correct small mistakes immediately. I was pleased to read that overall you enjoyed your stay. Looking forward to welcoming you again at Basel, I remain With kind regards, Petra Emmel General Manager RAMADA PLAZA Basel
5 out of 5
Recommended
for Everyone
by Steve from London

Long weekend in Basel at Ramada

Posted Apr 14, 2014
Pros: The rooms and the views
Cons: Room service. they could provide better choice an faster service
Location: This is well placed indeed, juts jump on a number 6 tram into town (10 mins max) , Basel itself is fabulous with its shops and cafes.
The hotel was superb in every respect, the rooms are fabulous and the view is .....dramatic! The bathroom in particular was also spectacular with in wall and underfloor lighting plus large bath/shower.
Comment from Hotel Management
Apr 15, 2014 by PEmmel, Hotel Management
Dear Steve Thank you very much for writing such a nice review about your stay with us. We really appreciate your comments and will inform the Team accordingly. Looking forward to welcoming you soon again, I remain, with Kind regards, Petra Emmel General Manager
5 out of 5
Recommended
for Business Travelers
by GWF from Leicester

Good location

Posted Mar 21, 2014 on Hotels.com
It was an enjoyable experience
Comment from Hotel Management
May 31, 2014 by PEmmel, Hotel Management
Dear Guest & Reviewer Thank you for your effort writing on expedia.com. It is very important to me to get your opinion, since it will help us to maintain the standard of the hotel and its quality of service. Furthermore we will be able to correct small mistakes immediately. I was pleased to read that overall you enjoyed your stay. Looking forward to welcoming you again at Basel, I remain With kind regards, Petra Emmel General Manager RAMADA PLAZA Basel