Lunch and dinner served, Italian cuisine
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Reviews of Residence San Pietro Barisano

Residence San Pietro Barisano
Rione San Biagio 52/56, Matera, MT

Reviews

8.4

Very Good

Rating 10 - Excellent. 77 out of 170 reviews" "
Rating 8 - Good. 59 out of 170 reviews" "
Rating 6 - Okay. 18 out of 170 reviews" "
Rating 4 - Poor. 11 out of 170 reviews" "
Rating 2 - Terrible. 5 out of 170 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tomi

Liked: Cleanliness, amenities, property conditions & facilities
Excelent location, great view, helpful staff, good breakfast. Sleeping in a real Grote.
Stayed 1 night in Mar 2024

10/10 Excellent

ROSELLA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great host, lovely room, had everything we needed. Lovely breakfast and wonderful location.
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, room comfort
A fabulous stay in Sassi
This is a unique and fantastic hotel. The location is perfect, the staff is exceptional, the room is clean and comfortable, the breakfast was amazing. We felt welcomed and right at home. We highly recommend staying here to enjoy the hospitality and to experience history.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Stayed 1 night in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, room comfort
Amazing experience
At first, we were given too small of a room. Felt too claustrophobic. But the owners were awesome and moved us to a larger room. And it was absolutely amazing we loved it.
Stayed 2 nights in Oct 2023

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Especially the restaurant. The included breakfast was very good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2023

8/10 Good

Giuseppe

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The dampness in the room
Stayed 4 nights in Sep 2023

10/10 Excellent

carlo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was well located and provided us with a "grotto" experience which is what the Sasso Barisano is about. The staff were friendly and helpful.
Stayed 1 night in Aug 2023

2/10 Terrible

Simone

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We recently stayed at Residence San Pietro Barisano and we were extremely disappointed with our experience. The hotel advertised that parking was included, but upon arrival, we discovered that this was not the case. We had sent an email inquiring about parking, but received no response. When we called the hotel, they informed us that they were too busy to reply to emails and we would have to park outside the city and either take a bus or walk to the residence. Upon entering our room, we immediately noticed a damp smell and the bedding felt cold and wet. When we brought this to the attention of the receptionist, they responded in an arrogant manner, claiming that there was no humidity in the room and that it was only cold. Furthermore, the bathroom was dusty and the toilet rolls had not been changed, with leftover rolls from previous guests still present. The breakfast offered at the hotel was very disappointing. The selection consisted of a few cakes, some yogurt, and Kellogg's cereal. The orange juice tasted extremely acidic and was not enjoyable at all. Additionally, the only non-sweet option for breakfast was a banana, which seemed to be a few days old. Overall, we cannot recommend this hotel. While the location is perfect, the subpar accommodations and unprofessional behavior of the reception staff made our stay unbearable. It simply was not worth the money.
Response from vincenzo on Aug 31, 2023
Controlla i dettagli285 / 5.000Risultati della traduzioneRisultato di traduzioneDear Sir,I congratulate you on how you write the lies on parking and well written on all sites that we are not in the stones in the restricted traffic area.he finds it nearby in the street.for all the rest she sees what the other guests write and understands how she is a liar too.greetings Vincent

10/10 Excellent

Anna

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023
Response from vincenzo on Jul 10, 2023
grazie milleVincenzo

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness
Beautiful view but a lot of humidity
The room itself was beautiful but the humidity in the room was unbearable. The air conditioning and dehumidifier in the room should always be left on so that all the humidity and smell is removed from the room. The furniture was damp along with the bed covers and pillows.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mitchel

Liked: Cleanliness, room comfort
Sleeping in a cave in the middle of Matera.
The location cannot be beat! Located adjacent to many good restaurants in mirror, steps from fantastic sunset views of Matera. An opportunity to sleep in a real Sassi (a cave) updated with 21st-century comforts.
Stayed 3 nights in May 2023

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The cave room was unique. Perhaps better lighting would be good.
Stayed 2 nights in May 2023

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In the heart of the sassi/ old matera. Beautiful rooms with good amenities. Very clean and comfortable. Walking distance to everything. Host was friendly and other staff were polite, they took the trouble to use translate so they could communicate. Breakfast is the italian way so cake and coffee. We didn't eat at the restaurant but the food looked delicious. Highly recommend this property, we would stay here again
Stayed 4 nights in Apr 2023

10/10 Excellent

TERESA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Apr 2023

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, property conditions & facilities
It’s a real Sassi cave dwelling and so it’s a great experience right in old Matera!
Stayed 2 nights in Apr 2023

8/10 Good

Giorgia

Stayed 1 night in Mar 2023

4/10 Poor

LING

Traveled with group
Disliked: Amenities, property conditions & facilities
I have never met someone like the property manager! He can scream at you on the street if you don’t go to his friends restaurant for dinner! So I don’t need say other bad experiences I had with this place
Stayed 1 night in Oct 2022

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great position in old town, if you want to experience a cave dwelling this is it.
Stayed 1 night in Oct 2022

10/10 Excellent

Sonia

Stayed 1 night in Sep 2022

4/10 Poor

CHRISTINA

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing experience, the owner wasn't polite and helpful, we didn't even can to communicate with him properly, the room wasn't clean. Nothing in the room, not even a water boiler. In general NOT value for its money, wasn't as I expect or what is in the photos.
Stayed 2 nights in Jun 2022

10/10 Excellent

Lillian M

Stayed 1 night in May 2022

8/10 Good

Roberto, carolina

Traveled with family
Liked: Cleanliness, property conditions & facilities
The experience of stay in a cave i truly recommend it. The room have kitchen that was convenient.
Stayed 2 nights in Apr 2022

10/10 Excellent

Mr A

Liked: Cleanliness, room comfort
Muy buena experiencia
La ubicacion de la residencia es perfecta para admirar el paisaje de los sassi. La experiencia de dormir en una habitacion dentro de una cueva es tambien muy interesante y diferente. Lo que seria bueno es que modernizaran un poco la cocina y bano y los utensilios de cocina. El resto, la atencion, el desayuno, muy bien.
Stayed 2 nights in Nov 2021

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Lovely Stay
Had a lovely stay at the Residence San Pietro Barisano. My room was fully equipped but also unique to the sassi of Matera. The staff was helpful, the breakfast was satisfying, the wifi stronger than expected, and the views tremendous. Also, the dog was friendly too.
Stayed 1 night in Oct 2021

6/10 Okay

Helen

Traveled with family
Liked: Amenities, property conditions & facilities
Different experience. Definitely feels like a cave room. No replies from the hotel to any of the messages. Asked about getting to property and parking and received no response. Hotel is very hard to get to, many steep steps to carry luggage and musty smell in the room. Nice breakfast is offered and bathroom was clean. Air conditioner was loud and sheets felt wet. It was ok for a one night stay but probably couldn’t do any more than that. We parked close to the top of the steps as shown on the photos of the hotel description and now just hope that no fines would be issued for it’s a ZTL zone - no driving zone. But hotel is not responding to confirm
Stayed 1 night in Oct 2021

10/10 Excellent

Alessandra

Stayed 2 nights in Sep 2021

8/10 Good

Martin

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, room comfort
Room in a cave
Traveling in a post covid world can leave you a bit anxious. Staying at this nice little hotel in Matera during this tine was perfect. We checked in and were centrally located to all of the picturesque places of the gorgeous city. The hotel was clean and perfect for us. My favorite part was the shower. The only thing I can complain was that it felt a bit damp in our room but I run warm and I knew I was sleeping in a cave.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real cave hotel experience. Lovely room, the bathroom was a bit tired but still functional.. lots of hot water. Good breakfast. Check in is in the restaurant next door.
Stayed 2 nights in Sep 2019

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s on the middle of they Sassi. Which it’s the main atraction . The room are a little be humid but are large clean and very good. The restaurant next door it’s exelent Price very good. !!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very unique grotto with lots of room and interestingly decorated. However, It is located in the middle of a hill. Parking on top was very difficult to obtain. We had to park quite ways, walk down several flies of stairs with our luggage. It is not for anyone with accessibility issues. Walking up and down the whole town was fun though.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice property, but if you have a car, parking is close... but extremely hard to find. The owner was kind enough to send one of his wait staff (he owns the restaurant also) to help us find the parking.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was unique and wonderful —the staff was super—the views from patio stunning every was perfect
Stayed 2 nights in May 2019

10/10 Excellent

Paul, Providence

Liked: Cleanliness, property conditions & facilities
The hotel is in a converted cave dwelling and beautifully restored. Rooms are spacious, cozy and very comfortable and very unique. Dining room is tastefully decorated. The hotel is inside the Matera Sassi cave complex. Parking is non existent and to reach the hotel steep and uneven steps have to be negotiated. Tricky even on dry days. Impossible to reach for individuals with physical limitations. Staff is very friendly and helpful.
Stayed 1 night in Dec 2018

4/10 Poor

Marco

Disliked: Staff & service, property conditions & facilities
Try Another Lodging
An opportunity to stay in a Sasso in Matera could have been better. There was a musty smell that only dissipated with a scented candle burning. The space was roomy, comfortable and clean. The breakfast was mediocre with dry pastries from a previous dinner at the owner’s Restaurant, tea, coffee, juice and fruit salad. Don’t expect any help with luggage from the private parking area. There was not any help even offered! 2 young workers passed us by enroute kn our way from the parking lot with our bags. We paid €165 for 3 people in the off-season. The maximum it is worth for 3 is €60 total for 3. Don’t pay anymore. Would I stay here again? No. I would not stay in s damp sasso. I would stay in a regular hotel. Would I recommend it to others? Only if s first time and at maximum of €60 per night for 3.
Stayed 1 night in Dec 2018

6/10 Okay

Mike, San Antonio TX

Liked: Cleanliness, property conditions & facilities
This property doesn't have any parking whatsoever. You have to find a free parking spot outside the old town (good luck) . You can't get to the property by car. No matter what kind of room you pay for, you will get whatever is available. Breakfast was basic. It was in a good location.
Stayed 2 nights in Oct 2018

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Maximun 3 stars. NEVER 4 stars as show
Stayed 2 nights in Sep 2018

8/10 Good

Scott-Ryan

Great spot from which to explore Matera
Well Matera is a rare and an amazing place. This hotel puts you right in the middle of it and is a great location for wandering around and exploring. When you are done with that, there are plenty of bars and restaurants around as well. Clean, well appointed rooms and a pretty good breakfast. I'd stay here again, no question
Stayed 1 night in Jul 2018

8/10 Good

Elle, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed Masseria next to archeological park of Paestum. The grounds are lovely, the Masseria is spotless and the service is very good. The rooms are nice and contemporary but are a bit sterile (also, despite the non-smoking signs, both our rooms had a slight smell of stale cigarettes). I would recommend warming up the rooms with some art - a local photographer would create a needed intimacy and unique flare. Just a suggestion.
Stayed 1 night in Aug 2018

10/10 Excellent

Sylvia, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay & wonderful people!
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and restaurant.................................................
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
First time visit to Matera for family of six
Having never visited Matera before the intent to visit and stay in the old part of Matera was based on recommendation from friends and hotel found using Expedia. Based on our experience over a three day period in late March, all of the recommendations and comments provided by other reviewers are generally accurate, however, as always each particular visit will be unique and takes into account personal preference. The hotel was a little bit difficult to find and is located within a pedestrian, limited traffic zone. As indicated by the hotel parking is free, however this is not designated hotel parking and is public parking which is approximately a 10 - 15 minute walk away. Not an issue, but you must be careful where you park, as most of the parking is either designated or pay as you stay. The staff were very helpful in pointing out where the free parking was available. This being our first hotel stay in Matera, it was very well presented and appeared to meet traditional cave dwelling design and standards. The staff were very friendly and helpful on arrival and the hotel had a cosy family Italian feel about it. The self contained apartment (cave) was ideal for a family of six with all the facilities that we needed for the two nights. We celebrated a birthday on the first night in the hotel restaurant and the staff were very professional and attentive. The menu and breakfast was simple, well presented Italian food, but extremely tasty. We could stay again at this hotel.

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location staying in a Boutique Cave!
Loved Matera, what a amazing place. I thoroughly recommend staying in this boutique cave. Great location, great service. Complimentary breakfast was superb! Wifi and all services were fantastic!
Response from General Manager on Jan 17, 2017
thanks for the positive comment

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The man at reception was unfriendly. The air conditioning was old and didn't work.

8/10 Good

RaeAnn, Madison, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very lovely. Great food and exceptional service!

10/10 Excellent

wonjong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort