Beach nearby

Reviews of Grand Hôtel de la Poste

3 out of 5
Grand Hôtel de la Poste
83, Rue Gambetta, Saint-Jean-de-Luz, Pyrenees-Atlantiques

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 246 reviews" "
Rating 8 - Good. 95 out of 246 reviews" "
Rating 6 - Okay. 16 out of 246 reviews" "
Rating 4 - Poor. 1 out of 246 reviews" "
Rating 2 - Terrible. 1 out of 246 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

patrick

Stayed 2 nights in Jun 2023

10/10 Excellent

Wendi

Stayed 2 nights in Mar 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Friendly staff and great location. You can walk in to the centre of town. Wonderful buffet breakfast too. Only negatives - parking is a bit challenging and would suggest blackout curtains in the room. There was an outside light on all night which the current curtains didn't block out..
Stayed 2 nights in Feb 2023

10/10 Excellent

Sooyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are very friendly from the reception and restaurant. Old style wooden deco is really nice. Highly recommended.
Stayed 1 night in Sep 2022

10/10 Excellent

Niamh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Grand Hotel de la Poste. Cool, clean interior with character. Friendly staff & excellent breakfast.
Stayed 4 nights in Aug 2022

10/10 Excellent

Eric, Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 2 nights in Aug 2022

10/10 Excellent

Michael

Stayed 1 night in Jun 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
Excellent hotel friendly and attentive staff perfect location What more could you ask for
Stayed 4 nights in Dec 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to Spanish border
Lovely clean hotel - the bed was extremely comfortable. Staff efficient and polite - would definitely book again.
Stayed 1 night in Sep 2021

8/10 Good

veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Tomoo

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2021

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent customer service
The front desk staff was very helpful, friendly and professional, spoke very good English. We drove for hundreds of kilometers away and to be able to access our room and the free upgrade was an excellent service! We are very pleased. Our room was fresh, big & spotless with a small garden. It well located, short walk to the beach, shops and restaurants.
Stayed 1 night in Jun 2021

10/10 Excellent

Oliver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review
good place very nice people
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm in french basque country
Very charming old hotel with lots of character. Quiet, comfortable, clean. Delicious breakfast. Staff on duty all day and night. Close to everything as small town. Made us feel right at home.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old basque style building just off the Main Street. Lovely detailing if this old building, and being redone.
Stayed 1 night in Sep 2019

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a sea-side Basque town.
Wonderful stay at this Basque-themed hotel. I have stayed here with my wife and on travels with my parents. Always a very welcoming staff, comfortable rooms, and a great breakfast. Looking forward to seeing them again!
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and great value. Rooms were clean and adequate for one night.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel, great location, excellent service, friendly and helpful. Excellent breakfast.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel of character. Very close to the main shopping and eating area of the town . About ten minutes walk from the station. Immaculately clean. Our room was very comfortable. We had requested outside space and were given a room with a terrace, table and chairs . A real sun trap. The owners and their staff were very courteous and extremely helpful.
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel in excellent location. Very clean, well decorated, friendly staff. Comfortable beds, spacious room. Would definitely stay here again.
Stayed 1 night in Sep 2018

8/10 Good

diana, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in heart of the town.
Well located and served excellent breakfast-staff friendly and efficient.
Stayed 3 nights in Sep 2018

10/10 Excellent

Phil, St Albans UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Run Hôtel
The hotel is in a good location. The room was very clean. The breakfast was splendid and the staff were extremely friendly and efficient.
Stayed 2 nights in Apr 2018

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Location of the hotel was very good, staff was helpful the room was small and crowed
Stayed 1 night in Oct 2017

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect beach vacation spot.
Lovely hotel. Friendly staff. Clean, good linens, comfortable room. Place to unload luggage and free lot nearby. Beautiful city with nice shopping and a spectacular promenade with many benches and view points.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful accommodation and staff
Charging hotel in lovely village
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
2 days in St Jean de Luz
Very helpful staff, great location & nice breakfast. Lack of air conditioning may be an issue in very hot weather.
Stayed 2 nights in Jun 2017

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Great classic old hotel centrally located with convenient Parking close by.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, good value
Great hotel with good value. Excellent breakfast. The room was big and bright. The hotel personnel was very nice and friendly. Really a good place to stay in a nice town. The hotel is also very central, right next to lots of shopping and a 3 min walk to the beach.

8/10 Good

Gunilla, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right in town but away from main road. Easy walk to beach. Smallish room but comfortable, good shower. Only downside was that it was very hot during our stay & we were lucky to borrow a fan from reception or it would have been hard to sleep. But I doubt there are enough fans for all. Staff very pleasant & helpful. Fab breakfast.

8/10 Good

Reynaldo, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The Hotel is nice, the rooms are clean and renewed. The staff was very kind and helpful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great location
Great location, great town to visit, rooms are fine, though not luxurious. Staff helpful and everything went smoothly.

10/10 Excellent

Jono, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable ambiance, nicely elegant
We really enjoyed this slightly old fashioned hotel. Just off the main pedestrianised main street, it is well located for getting around the town.

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located near the walking section of town
5 night stay, friendly and helpful staff, sufficient breakfast for 12E

10/10 Excellent

Karen, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a really nice place to stay
This was my second stay at the Grand Hotel de la poste. I found it to be a very pleasant, comfortable and well-priced place to stay.

10/10 Excellent

PD, East Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with public car park adjoining
We stayed at the hotel quite a few times many years ago and it was very old fashioned then. The exterior is still the same, but the rooms have recently been refurbished to a very high standard. The staff were friendly and helpful. For the price charged it was excellent value. When I visit St Jean de Luz again I shall most certainly stay at the Hotel de la Post.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Good location and hotel is almost finished renovations. Good value for money and away from the main drag but close enough to walk everywhere.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Edgardo, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stopover
On our way to Madrid from a week in SW France, we spent 3 days in St Jean de Luz. My last visit there was approximately 40 years ago, when it was a sleepy fishing village. It is considerably more than that now, but the outstanding seafood restaurants are there (more of them), and the ambient is still there (hence the tsunami of tourists there now), and the Atlantic Ocean views and smell of the sea are still very appealing. Certainly, early May looks like a good time to visit. The small Grand Hotel de la Poste is well located at the north end of the town's main drag. The main drag is sufficiently busy that I consider it an advantage not to be quite on the very busy street. There is a garage that is convenient although not exactly close (several blocks worth of a pleasant walk). Room #5 was a very pleasant corner room with nice open windows and a fresh breeze; decor slightly Spartan but freshly painted and very clean. The bathroom was private and clean if slightly small ("old Europe"). Location made it a short walk to everywhere in town -- very convenient! The staff was attentive, pleasant, helpful. The lobby had great ambient, including an old true billiards (3 ball) table; I enjoyed an hour's worth at it -- not having played the game since college fraternity. Did not sample their breakfast (too many other places in town to enjoy). Look forward to visiting them again. The price was very right.

8/10 Good

Bruce, Wolverhampton, England

Liked: Staff & service
A quirky hotel with old fashioned character
I enjoyed staying at Grand Hôtel de la Poste. Its a quirky place. An old, colonial type of place, uneven floorboards, period features, far from being clinical like many modern hotels. The ensuite facilities had clearly been difficult to fit in an old fashioned building like this and there was need for some repairs and maintenance. It had a tired, distressed appearance in some areas but I thought that added to its character. It is ideally located for the centre of the town. Everything is within walking distance. I would gladly stay there again.

10/10 Excellent

CRAPIE Vinci Construction

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

MIguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Calvé

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Wai Yat

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay
Stayed 1 night in Sep 2023

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Très bien placé. Personnel sympa. Grande chambre. Propre. Je recommande
Stayed 1 night in Jun 2023

6/10 Okay

masahiro

Liked: Cleanliness, staff & service
部屋のクローゼットの鍵が壊れていた。セーフティーボックスの使い方説明が無かった。
Stayed 1 night in Jun 2023

10/10 Excellent

Aimé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour
Très belle chambre, très propre, dans un très bel hôtel. Nous n’hésiterons pas à revenir !
Stayed 1 night in Apr 2023

2/10 Terrible

JACQUES

Stayed 1 night in Mar 2023