Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne , Australia

Brilliant Boutique Hotel In Biarritz

Posted Aug 4, 2014
Pros: The excellent staff , & the position of & history/character of the hotel itself
Cons: Excellent in all aspects
Location: Biarritz restaurants ( Basque Cuisine in particular ) , local wines , Bayonne chocolate , San Sebastian in Spain.
We arrived weary & travel-spent from Australia , but were refreshed by the friendly , helpful, professional staff who greeted us by name. Our room was clean & comfortable , & the grounds were a delightful surprise , & a haven on hot days & nights. The lunch menu was varied , regional & had excellent wine options for matching. The standout for the entire time we had at this hotel was the level of friendliness of all staff at all times. We were genuinely reluctant to leave this wonderful haven in Biarritz.
4 out of 5
Recommended
for Couples
by roger from england

excellent hotel in biarritz

Posted Jul 1, 2014
Pros: clean smart air conditioned good garden to rear
Cons: hand wash basen in toilet wifi that worked
Location: close to center of town and beach main market just across street from hotel
very frendley staff and very helpfull. close to center of town
5 out of 5
Recommended
by Carlos Neves from Jersey City

Posted Apr 13, 2014 on Hotels.com
Very Good! Very Central!
2 out of 5
Recommended
by Krystyna from USA

Not near ocean or with ocean views

Posted Oct 29, 2013 on Hotels.com
Ok hotel. But we got standard room, which was very expensive, and got a view of the wall outside. When asked to get another room with at least daylight view, we were told it would be $50 extra per night. It was off season and the hotel was not anywhere near full. It would have been nice to be able to at least see the weather outside instead of a wall.
5 out of 5
Recommended
for Couples
by A verified traveler

A perfect spot in Biarritz

Posted Sep 24, 2013 on Hotels.com
The Hotel is a beautiful old building with a pleasant garden and small car park, it has been completely modernised to a high standard; decoration is very contemporary. No sea view but only 5 mins walk from the beach. The hotel is directly opposite Biarritz's lovely market and surrrounded by great bars, cafes and restaurants. The staff were all very friendly indeed. Highly recommended.
5 out of 5
Recommended
for Couples
by Mimi from Uk

Lovely boutique hotel

Posted Sep 22, 2013 on Hotels.com
Beautiful hotel in a great location in biarritz. Lovely spacious room with unique decor. Friendly staff and a great place to stay.
5 out of 5
Recommended
for Couples
by Valencia from San Francisco, CA

Special Find in the Center

Posted Sep 1, 2013 on Hotels.com
Exceedingly friendly and professional staff. Awesome location, right across from the market and near local-patronized restaurants. Nice size room. Special garden for breakfast and cocktails. Parking conveniently located behind garden. We will return soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Enclave in the midst of hopping beach town

Posted Jul 27, 2013
Pros: everything
Cons: Internet
Location: Explore Basque country - get down to San Sebastien / Bilbao...go north to Hossegor. Surf is my primary focus - endless options. Golf too!
Second time there - we love it. It's like an oasis in the middle of this bustling village. A great courtyard (no one has yards or hang out areas in this area) that they have entertainment in the evenings and perfect dining area. Cool history to the story of monsieur Silhouette (where the actual word comes from)...it was his estate and staying in family centuries. Really well done on modernization. Ask for room facing courtyard if you like to sleep with window open - street side is set back but traffic noise is audible. Con's: - Food is great but repetitive - no variance. Breakfast in Europe tends to be that way anyways - but dinner menu is limited to a couple items that were the same the entire week - but you'll be eating out anyways as you explore all the great food in the area so for one or two dinners it is great. - I have to function for work when I travel. The internet here is not good - I lost a major business call I had planned on Skype and it was not good for me (or my state of mind trying to relax on vacation). System is slow and or drops completely on a regular basis. - first time there is brutal to find. The GPS on rental car doesn't give accurate location of the hotel. REALLY hard last year to find - but we got it dialed now! We will be back and hoping they work on the internet so we can stay longer knowing we can function on the road!
5 out of 5
Recommended
by A verified traveler from singaprore

comfy bed and clean room!

Posted Jul 23, 2013 on Hotels.com
i stayed in a standard room. it was a tiny room but it was very cleaned and had modern look. i loved the room and even bathroom! highly recommend!
5 out of 5
Recommended
by Fortress from Sydney

Great staff and service

Posted May 29, 2013 on Hotels.com
Very comfortable hotel with good staff who spoke good English. Ideal location with on-site parking, which is very helpful.