Ratings based on 55 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler from Cheshire , UK
The security seriously needs sortingPosted Sep 4, 2014
The hotel was ok. Not as nice as I thought it was going to be . Considering the price and location. Rooms were cleaned daily and were of an ok standard. Some of the staff I found could be quite rude and unhelpful. But there were those who where lovely and very helpful. Also we had our room broken into And the safe was literally ripped out of the wardrobe in our room and they stole one of our bags.,also some of my husbands clothes. In my opinion the security needs seriously sorting. As they just walked in . They also had a key card and gained entry into our room with ease. Then walked out with our things without anyone batting an eye. I personally think it will happen again as they seemed like professionals who knew exactly what they were doing. So I definately will not be returning to the hotel and would not recommend anyone else to either
by A verified traveler
Patchy room service and access to pool very trickyPosted Aug 24, 2014
Pros: Good location
Cons: Breakfast not worth it, room service & change of bed linen/bath towels almost nonexistent. Get strong sense hotel doesn't want guests to use roof pool
Stayed there 2 years ago and enjoyed stay then a lot better. French recession seems to be biting unfortunately with very patchy room service now & change of bed linen/bath towels almost nonexistent. Breakfast defintely not worth the price. Get strong sense hotel doesn't want guests to use roof pool with access to pool very tricky to say the least.
for Familiesby A verified traveler
Lovely Hotel in BiarritzPosted Aug 18, 2014
Pros: Location, good room size, modern.
Cons: Air conditioning and warmer water in the pool.
This is a good quality modern hotel in an ideal central location - walk to high street, main shops and market - 5 mins, main surfing beach 5 mins (steep cliff paths), family beach and aquarium 10mins, promenade beach and casino 10-15mins. There are hotels in the centre of town but be warned the town is noisy and has very busy bars. We had a superior double which was spacious and clean with comfortable beds. The air conditioning was not sufficient for the size of the room, the 2nd night we opened the windows and this was much better. The roof top bar has impressive views and is good for a quick drink/snack. The pool is small and a bit cold but v clean and well positioned. I would certainly recommend this hotel.
for Business Travelersby A verified traveler from london
Great locationPosted Jul 22, 2014
Pros: Bright décor and good location
Cons: Not to charge for car parking - a hotel should provide that facility. Set times for child swimming - the pool is very crowded.
Our room was a family suite with two double beds. It was light and airy with lovely views of the sea. Staff were very pleasant and helpful.
for Everyoneby A verified traveler from Petersfield.
Very clean hotel. Spacious room. Lovely pool.Posted Jul 20, 2014
Our family of 5 stayed here for a week. Had a lovely reception from the friendly, helpful concierge. Clean spacious room. Lovely pool. Expensive restaurants and parking but possible to park for free if you are prepared to walk 10 minutes. Would recommend.
for Everyoneby A verified traveler from auckland
It's the second time we have stayed at this hotel.Posted Jul 6, 2014
Even better than I remember except the gym is not at all well equipped.
for Everyoneby Suzanne from London, UK
Long relaxing weekendPosted Jun 12, 2014
Pros: Location, facilities and helpfulness of staff.
Perfectly situated nr old town and the beach all in walking distance. If you want a quiet room ask for one at the rear of the hotel but also be aware Biaritz has many streets that are at a steep incline. Having said that we had a great time, brilliant hotel staff who sorted any problems immediately (faulty hairdryer) and 5* room cleaners. Definitely would return. Well done Radisson Blu exactly how a hotel should be.
for Everyoneby J from Chicago
Excellent location.Posted May 21, 2014
Pros: Parking, nice bar and sitting area at pool. Room was better than expected.
Location: We were near the wonderful market. walked to different cafes for our coffee in the mornings. Enjoyed the buckets of mussels at various cafes along the
We had a good experience, staff was helpful with English, and patient with our French.
for Everyoneby CS
Excellent hotelPosted May 13, 2014
Cons: The sauna should be free for guests.
It was a very pleasant place, clean and comfortable. The gym could use an upgrade.
for Everyoneby A verified traveler
Perfect hotel & locationPosted Oct 5, 2013
Excellent hotel, massive rooms, clean, comfy ... Just a shame the bar shut so early!!