Ratings based on 30 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom singapore
Posted Apr 7, 2015
Will be back for sure! Apart from abit pricey .everything else is great
for Couplesby A verified traveler
Great Place for a GetawayPosted Mar 18, 2015
I'm not usually one who is easily compelled to write a review but I had the most wonderful 3D2N stay at Montigo Resort from 14 to 16 Mar 2015. It was the school holiday period and the resort was running at maximum capacity but the quality of the service was consistently top-notch throughout my time there. Initially I was given villa number 25 but ten minutes in, I realised that we had NO running water. The pool was not clean and the air-conditioning was not working. And of course I panicked because I was not prepared to rough it out survivor style over the next three days. Not to mention the fact that we had paid close to $350 a night so we expected way more than what we had gotten. So we gave the reception a call and they quickly rectified the matter. They made sure to give us a new place even though they were running at full capacity. They gave us a new villa closer to Tiigo and TADDs and they made sure that all the amenities and facilities in our new villa ran smoothly. The service recovery was fantastic. So much has been said about the sheer size of the villas and how wonderful it is. Being a homebody, I am so SO happy about the stable and fast WIFI connection and a host of movie channels (Starworld, Cinemax, Fox etc.) You can even rent movies from the reception though the DVDs do not always match what is being shown on the cover. Just gotta be careful about verifying that. And throughout my stay, I've had the most pleasant time with the service staff. You don't even
for Everyoneby A verified traveler
best resort in BatamPosted Mar 3, 2015
Pros: spacious, clean and bright
Cons: check in process could be faster
Location: can get the hotel staff to arrange transport for you to the nearby Turi Beach resort for some sea sports activities
2nd visit and still impressed with the resort. No qualms about returning for the 3rd time!
for Getaway With Friendsby A verified traveler
Fantastic getaway if not for a pickpocket incidentPosted Jan 31, 2015 on Hotels.com
The environment of the resort is very good and relaxing. A good hideaway for a weekend or a short trip. The villa is huge and comfortable with full amenities. Getting around the resort is also made easy with buggy rides made available for the guests. However, an incident of pickpocketing occurring at the spa left a distaste to me and my friends. Our belongings are locked in the spa locker while having our spa session. Yet when we are leaving the spa premises, we all discovered we lost some cash unfortunately($1 million rupiah totaling). Hence, security should be stepped up to prevent the culprit from committing the crime again.
for Familiesby Junefrom Singapore
Average hotel for the price paidPosted Jan 5, 2015 on Hotels.com
Like the room, very spacious and comfy. Though the hotel is rather new, things are starting to fall apart. If maintenance is not up to it, the place will be very run down in no time. The hotel is definitely over priced as there's not much facilities. Staff needs more training in service too.
by A verified traveler
No beach and sea activitiesPosted Dec 24, 2014
check in time too late and does not provide check out time.
for Familiesby A verified traveler
A wonderful time with MontigoPosted Dec 23, 2014 on Hotels.com
It was great!!! Actually, I wanted to have a private time with my family, so, I didn't go out. Only in the villa, having a fun time in a pool and with comfotable villa facilities, my famliy got a wonderful memory with Montigo. I really recommand to have dinner on the top roof by starlight. We expect to visit Montigo again in the future.
for Familiesby A verified traveler
Not that wonderful as expectedPosted Dec 12, 2014 on Hotels.com
A little over-priced. Given what I am paying, I expect tip top condition but sadly the villa is not that clean, littered with hairs, dust and cobwebs. The upkeep is lacking, with stains on the floor tiles and bathtub as well. Disappointing.
Recommendedby DANIEL YANGfrom KOREA
All staff are so kind...but..Posted Aug 8, 2014 on Hotels.com
They did not keep the appointed time.(Shuttle bus at the port) Excepy that..all things so goooooooood!!
for Business Travelersby A verified traveler
편히쉬다오기에는..Posted May 7, 2014 on Hotels.com
먹고자고 푹쉬다오기에는 편하고좋아요