Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
3.8 Hotel condition
They paid and stayed.
for Couplesby Dennis & Laurie from Dana Point, Ca
Fabulous get away, beautiful and romantic!Posted Mar 20, 2014 on Hotels.com
We enjoyed our visit so much and do highly recommend it for couples, family or friends. It might be a bit too much of a hike for those with disabilities but I bet they would find a way to accommodate you if you let them know. The staff are that helpful and nice! Everyone we we met was so ready to take care of your needs. We chose the Long House visit and the 1/2 day fishing with locals for our two excursions and I would recommend them both very highly! I'm sure the water fall is lovely but I've seen a lot of them. You cannot experience a 1/2 day fishing trip in the rain Forrest with the locals cooking your lunch and I wouldn't have missed that experience for anything! It was simply brilliant! So if your time is limited, do the Long House and the fishing trip. The Long House was very interesting and nice to see and meet locals, a nice show and a lovely day.
for Couplesby Honeymooner from UK
Wonderful location but the hotel is a little tiredPosted Jun 11, 2013 on Hotels.com
Batang Ai is "managed by Hilton" they claim but sadly the hotel's standards do not match those of the Hilton group as a whole. The majority of staff are warm and friendly and do their best to please but there is something missing here - perhaps the soccer training-kit style uniforms lower expectations but every evening I had to go in search of staff when I wanted to order a drink; a cocktail arrived minus the alcoholic content; I didn't discover they had a decent Malaysian a la carte menu until the final evening (far better than their poor value buffet in the evening) because that menu was never offered. All that said the setting for this hotel is magnificent and the long house trip a must and overall we enjoyed our stay - but watch for weekends when the place fills up with locals many of whom don't have an "off" button when it comes to making noise. During week days it is wonderfully peaceful.
for Everyoneby Nicola from UK
Stunning location, hotel just needs a little TLCPosted Mar 24, 2013
Pros: A boat trip on the lake
Cons: Bat poo on the pool table
Stunning place to stay for a couple of days. Could do with a little tlc but doesn't ruin the experience, you would just expect more from a Hilton. The bat poo everywhere is a bit disgusting but this is just a downside of being able to see the bats up close, i don't see any reason why things couldn't be covered more when not used though eg the pool table. Would definitely recommend a stay.
for Familiesby A verified traveler
Relaxing StayPosted Nov 7, 2012 on Hotels.com
Enjoyed our stay at the Batang Ai Hilton. We had a duplex room which was large and comfortable and centrally located. Other rooms were a long way from the central area and seemed rather tired. Bats frequent the corridors in the longhouse, which may not appeal to some guests. Location is lovely and we took several tours, which were a bit expensive, but enjoyable. Food only average. Journey to resort is long and bumpy, but worth it.
for Getaway With Friendsby Deportivo Azul
Serene locationPosted Jun 21, 2012 on Hotels.com
This is a really beautiful spot and i'd recommend a long boat trip while you're here. I'd bring your own beer though - it's a bit overpriced
Recommendedby A verified traveler from Berry Springs N.T.Australia
Batang Ai Longhouse ResortPosted Mar 11, 2011 on Hotels.com
Abeautiful,relaxing spot to get away from it all.Staff all very friendly and attentive and willing to share their culture with pride.The longhouse and river excursions were great value,food great and plentiful,drinks a little expensive but considering the logistics not excessive.We had a great time and definitely recommend it to others