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Reviews of Aiman Batang Ai Resort & Retreat

3.5 out of 5
Aiman Batang Ai Resort & Retreat
Batang Ai, Lubok Antu, Sarawak

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 26 reviews" "
Rating 8 - Good. 12 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 1 night in Sep 2018

8/10 Good

Tony

Disliked: Cleanliness, room comfort
Batang Ai Malaysia
Would be difficult for anyone with mobility issues, but that is true of many parts of SE Asia.
Stayed 2 nights in Aug 2017

6/10 Okay

Adventurer, Herts. UK

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Peaceful but tired
Expensive if you book transfer with hotel- £28 per person each way. And we still had to wait 1hr 45mins for the boat transfer! Accommodation is good value but trips are expensive and disappointing. Don't expect longhouse tour to take you to people living in traditional way. They've turned longhouse into tourist street. Some had fridge freezers & TVs. If they have big groups in, restaurant can't cope. Settle for the buffet & get there early!
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
super view.
i like the view very much . back for the second times. definitely will go there again .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time relaxing and taking in the excellent tours available. All staff were very welcoming, a number of the staff went above and beyond in their welcoming nature. Very comfortable rooms, lovely food, beautiful surroundings and stunning wildlife. Excellent swimming pool. We would definitely recommend staying here.
Stunning view from the resort.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

6/10 Okay

Swee Kok, S'pore

Liked: Staff & service
Disliked: Property conditions & facilities
Batang Ai Hotel
Bed bugs in mattress!!! Both wife and myself can prove it from the terribly itchy bites on the backs of our thighs!! Other than this,the restaurant serves great ala carte Sarawakian dishes....Chef Dean! Hotel external condition bad and worn. Hilton not doing their job.. Loved the primary rainforest hikes! Experienced and knowledgeable Iban Guides....!!

10/10 Excellent

Dennis & Laurie, Dana Point, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous get away, beautiful and romantic!
We enjoyed our visit so much and do highly recommend it for couples, family or friends. It might be a bit too much of a hike for those with disabilities but I bet they would find a way to accommodate you if you let them know. The staff are that helpful and nice! Everyone we we met was so ready to take care of your needs. We chose the Long House visit and the 1/2 day fishing with locals for our two excursions and I would recommend them both very highly! I'm sure the water fall is lovely but I've seen a lot of them. You cannot experience a 1/2 day fishing trip in the rain Forrest with the locals cooking your lunch and I wouldn't have missed that experience for anything! It was simply brilliant! So if your time is limited, do the Long House and the fishing trip. The Long House was very interesting and nice to see and meet locals, a nice show and a lovely day.

8/10 Good

Honeymooner, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service
Wonderful location but the hotel is a little tired
Batang Ai is "managed by Hilton" they claim but sadly the hotel's standards do not match those of the Hilton group as a whole. The majority of staff are warm and friendly and do their best to please but there is something missing here - perhaps the soccer training-kit style uniforms lower expectations but every evening I had to go in search of staff when I wanted to order a drink; a cocktail arrived minus the alcoholic content; I didn't discover they had a decent Malaysian a la carte menu until the final evening (far better than their poor value buffet in the evening) because that menu was never offered. All that said the setting for this hotel is magnificent and the long house trip a must and overall we enjoyed our stay - but watch for weekends when the place fills up with locals many of whom don't have an "off" button when it comes to making noise. During week days it is wonderfully peaceful.

8/10 Good

Nicola, UK

Liked: Cleanliness, staff & service, room comfort
Stunning location, hotel just needs a little TLC
Stunning place to stay for a couple of days. Could do with a little tlc but doesn't ruin the experience, you would just expect more from a Hilton. The bat poo everywhere is a bit disgusting but this is just a downside of being able to see the bats up close, i don't see any reason why things couldn't be covered more when not used though eg the pool table. Would definitely recommend a stay.

8/10 Good

Eileen Read

Liked: Cleanliness, staff & service, room comfort
Relaxing Stay
Enjoyed our stay at the Batang Ai Hilton. We had a duplex room which was large and comfortable and centrally located. Other rooms were a long way from the central area and seemed rather tired. Bats frequent the corridors in the longhouse, which may not appeal to some guests. Location is lovely and we took several tours, which were a bit expensive, but enjoyable. Food only average. Journey to resort is long and bumpy, but worth it.

10/10 Excellent

Deportivo Azul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene location
This is a really beautiful spot and i'd recommend a long boat trip while you're here. I'd bring your own beer though - it's a bit overpriced

10/10 Excellent

Denise, Berry Springs N.T.Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Batang Ai Longhouse Resort
Abeautiful,relaxing spot to get away from it all.Staff all very friendly and attentive and willing to share their culture with pride.The longhouse and river excursions were great value,food great and plentiful,drinks a little expensive but considering the logistics not excessive.We had a great time and definitely recommend it to others

6/10 Okay

Patrick

Disliked: Staff & service
There is a list of activities
There is a list of activities but don't know where to ask for more info. We asked the receptionist twice at different time but were asked to refer to the person-in-charge, who was not around at that moments. Very quiet and isolated place with not many guests. The curry lamb and the Tilapia fish & chip were excellent.

10/10 Excellent

Hans

Liked: Cleanliness, staff & service
Excellent stay
Perfect stay. Very friendly staff. Excellent guids Ramona and Lenny. Jungle walk was great also the visit to the Longhouses. Transfer to Hilton was also great. Excellent driver. Food was good. Nature incredible. You can swim in the lake. Pool great. The rooms are run down and the aircon is blowing into your face when you sleep. We stayed three nights.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Super uitstapjes - slecht hotel
Verblijf met 2 gezinnen. 4 kids tussen 8 en 9 jaar. Hotel heeft zijn jeste tijd gehad, maar is het enige hotel in de buurt. Het eten is niet top. Fruit keuze rondduit een ramp: alleen appel en watermeloen. De cocktails zijn niet lekker, uit miserie dan maar Tiger bier gedronken. De uitstappen zijn wel erg goed. Onze nature walk met Ramona was schitterend! Ze vertelt met veel passie over Borneo, zalig ! Bbq in de jungle bij de watervallen ook erg leuk met de kinderen. Op de uitstapjes niks op aan te merken. Het hotel is dan ook hrlemaal leeg overdaf, want iedereen is op uitstap omdat het niet echt leuk vertoeven is in het hotel zelf. Dus goed voor 2 nachten maar niet voor een week!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Wunderschönen Lage und liebenswertes Personal
Wichtig zu wissen in diesem Hotel arbeiten nahezu nur Einheimische, welche in der Umgebung in Langhausern leben! Daher sind die Umgangsformen nicht immer auf Hilton Niveau. Das Hotel wird nur von Hilton gemanagt.

10/10 Excellent

Gerhard, Zürich

Liked: Cleanliness, staff & service, room comfort
Tolles Preis-Leistungs-Verhältnis
Positiv: Schöne Lage am Stausee umgeben von Urwald, sehr freundlicher und guter Service, sehr gutes und preiswertes Essen, Hotel kümmert sich um Ureinwohner (Iban), schöner Pool, Ausflüge gut organisiert Negativ: Frühstücksauswahl etwas eingeschränkt, Sträucher vor einigen Langhäusern abgeschnitten und vertrocknet liegen gelassen. Tipp: Mindestens zwei Übernachtungen einplanen, da die Anfahrt von Kuching mehr als vier Stunden dauert plus Fähre 30 Min. Hotelshuttle kostest pro Weg und Person 120 MYR (Stand: Mai 2015).

8/10 Good

Ro, Paris

Liked: Staff & service
Très bon hôtel
Situation excellente Le charme associé au confort malgré des chambres vieillissantes notamment salles de bain et literie Service aimable, volonté de bien faire malgré parfois un manque de professionnalisme. Une très bonne étape !

8/10 Good

Michpatel, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Découverte forêt
Hôtel très bien situé pour base découverte nature maisons longues vie traditionnelle Ibans. Confort, services de bon niveau compte tenu de sa situation d'isolement. Satisfait du séjour

8/10 Good

Louwrens

Liked: Staff & service
Unieke ligging,maar zeker geen Hilton kwaliteit
Hotel ligt op een eiland midden in een stuwmeer. Vanaf het Hotel zijn diverse excursies te maken. Het hotel verdient wel een opknapbeurt. Kamers zijn klein. De prijzen voor eten en drinken zijn hoog!

8/10 Good

Jan

Liked: Room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境非常寧靜的高級酒店
距離Kuching有點遙遠, 但算是不錯的度假地點, 環境非常寧靜, 適合想放空的人士

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort