Thank you for doing a review for the hotel. We appreciate customer feedback.

Thank you for doing a review for the hotel. We greatly appreciate your business.

We are sorry that you did not enjoy your stay with us. I find no notes from my front desk staff that there were any issues reported during your stay. My front desk staff is available 24 hours a day to address any issues or problems you may have in order to make your stay more comfortable.

Thank you for doing a review for the hotel. We do appreciate customer's feedback.

Dear Stephanie,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn Batavia is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for doing a review for the hotel. We appreciate your business.

We are sorry for any inconveniences during your stay. The towels were washed, and the staff is pretty good about making sure customers get clean towels. But, this must have been a human error. This is not our norm.We do apologize for this problem or any problem you had during your stay.

Thank you for doing a review for the hotel. We always appreciate customer feedback,.

Thank you for doing a review for the hotel. We apologize for any inconveniences during your stay.

Thank you for doing a review for the hotel.We do have smoking rooms in our hotel.

We are sorry for any inconveniences during your stay.

Thank you for doing a review for the hotel. We appreciate your comments.

We are sorry that you did not enjoy your stay with us. My staff works hard to provide a clean and comfortable environment for our guests. We also offer a free breakfast, free WIFI and no additional charge for pets. We pride ourselves on being an upscale, mid budget hotel.

Dear Kurt,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Batavia. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great location, clean and comfortable room. Positive guest comments, like yours, are always an encouragement to all of our staff as we strive to continually improve the quality of our services and provide our guests with all the comforts of home.Redroof appreciates your business and we look forward to seeing you under our roof soon, where we can continue to offer you a clean, comfortable stay at an affordable price.Sincerely,ChirellRediResponse Specialist

Thank you for doing a review for our hotel. We always appreciate your comments. Hope to see you again.

Thank you for doing a review for our hotel. We appreciate customer feedback. Hope to see you again.

Thank you for doing a review for the hotel. We appreciate your business.

We are sorry that you did not enjoy your stay with us. You left no comments, and nothing was reported to staff. My staff is available 24 hours a day for any issues or problems that a guest may have during their stay.

Christe, We are sorry for any inconveniences during your stay.We wish you would have mentioned any issues you were having during your stay, we might have been able to resolve them. The elevator is a work in process.

Thank you for doing a review for the hotel. We appreciate your business.

Thank you for doing a review for the hotel. We always appreciate guest comments.

Thank you for doing a review for the hotel. We always appreciate customer feedback.

Thank you for doing a review for the hotel. We feel the hotel looks pretty good for being old. Been renovated, and its very clean.

Thanjk you for taking the time to do a review for the hotel. We always appreciate customer's comments.

Thank you for taking the time to do a review for the hotel. We appreciate your feedback.

Hello Reynaldo,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for doing a review for the hotel. We always appreciate customer feedback.

Thank you for doing a review for the hotel. We greatly appreciate customer's feedback. Glad you enjoyed your stay. Hopefully, we will see you again.

Thank you for doing a review for the hotel. We always appreciate your comments.

Thank you for doing a review for the hotel. We appreciate customer's comments.We do apologize for any inconveniences during your stay.Your comments will be shared with the rest of the staff.

Thank you for doing a review. We do appreciate customer feedback.We have smoking rooms at the hotel.Always someone at the front desk, if your need assistance. If, you would like to move to a different room or if, you need ear plugs, we have them.

Thank you for doing a review for the hotel. We appreciate customer's comments.

Thank you for doing a review. We wish you would have commented on your stay.

Thank you for doing a review for the hotel.

Thank you for your review. We are glad we could provide you with a comfortable stay.

Thank you for doing a review for the hotel. We appreciate customer feedback. Thank you for bringing your concern to our attention, so we can fix the problem.

Thank you for doing a review for the hotel. You comments will be shared.

Thank you for doing a review for the hotel. We appreciate customer feedback.

Thank you for doing a review for the hotel. We appreciate customer feedback.

Thank you for doing a review for the hotel. We always appreciate customer feedback.

Thank you for writing a review for the hotel. We appreciate customer's comments.

Thank you for doing a review for the hotel. We will share your comments with the other staff.We did offer you a move, to the other end of the hall, away from smoking rooms. At that point you had 3 or 4 more days to your stay. You refused. We are sorry for any inconveniences during your stay.

Thank you for doing a review for the hotel. We always appreciate customers' comments.

Thank you for doing a review for the hotel.

Hello Silka,Thank you for your recent review of your stay at the Red Roof Inn Batavia. I am glad you found your room to be clean and comfortable, despite the odor you described. Please accept our apologies for the impact this had on your stay. To prevent this from happening again, your comments will be taken into consideration to make changes to improve our customer experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all our guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRediResponse Specialist

Thank you for your review.

Thank you for the review. We appreciate your feedback.

Thank you for doing a review for the hotel. We appreciate customer feedback.

Thank you for doing a review for the hotel. We appreciate customer feedback.

Hi James,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating, following your stay at the Red Roof Inn Batavia. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist