Interior

Reviews of Grays Boutique B&B

4.5 out of 5
Grays Boutique B&B
9 Upper Oldfield Park, Bath, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 564 out of 626 reviews" "
Rating 8 - Good. 50 out of 626 reviews" "
Rating 6 - Okay. 6 out of 626 reviews" "
Rating 4 - Poor. 4 out of 626 reviews" "
Rating 2 - Terrible. 2 out of 626 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, beautiful location, fantastic team of staff, amazing breakfast. In a word, superb!
Stayed 1 night in Mar 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor. Comfortable bed. Fantastic shower and bathroom. Lovely breakfast and helpful staff. Highly recommend.
Stayed 1 night in Mar 2024
Response from GM on Mar 19, 2024
Thank you

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly, rooms were clean and warm. Excellent breakfast with a variety of options.
Stayed 1 night in Mar 2024
Response from GM on Mar 15, 2024
Thank you

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Quaint house, clean/ charming room, great breakfast, free parking and a short walk to the main sites in Bath. We really enjoyed our stay!
Stayed 1 night in Feb 2024
Response from GM on Mar 2, 2024
Thank you

10/10 Excellent

Tenzin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 1 night in Feb 2024
Response from GM on Mar 2, 2024
Thank you

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely stay at Grays on our next visit. We give it five stars plus!
Stayed 3 nights in Feb 2024
Response from GM on Mar 2, 2024
Thank you

10/10 Excellent

Jane

Traveled with partner
Beautiful property overlooking Bath City. Room tastefully decorated with comfortable duvet & amazing pillows! Adequately done out en-suite spotlessly clean throughout. Extremely wide selection of breakfast options made with high quality products.
Stayed 1 night in Feb 2024
Response from GM on Mar 2, 2024
Thank you

10/10 Excellent

CANDY

Stayed 1 night in Feb 2024

10/10 Excellent

Lesley

Stayed 2 nights in Jan 2024
Response from GM on Mar 2, 2024
Thank you

10/10 Excellent

Philip, west ella

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful B&B with an eye for detail. Very clean and tastefully decorated. Great breakfast, very efficient service and the variety of cooked breakfast was fantastic. The bed and pillows are a good quality but were a little softer than the average you tend to find. Parking can be tricky as some spots are not really suitable for a longer car.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best B&B in Bath
A fabulous 2 night pre-Christmas stay at Grays Boutique B&B. Room was large and beautifully appointed as was the rest of the house. A real find, very luxurious and convenient location for walking into town with the benefit of on site parking.
Stayed 2 nights in Dec 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, very convenient for city centre. Staff super polite and friendly. Wouldn't hesitate to recommend and would stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab B&B
What a fab b&b! The rooms are a great size, with very comfy beds and we had a great view of the city. The whole place was tastefully decorated, very clean and welcoming. They provide all the extras you could need. The breakfast was very good with lots of options in a nice setting. The staff were lovely and attentive. A short 10 min walk into the city centre which suited us, we didn't need our car the whole weekend. We will definitely visit again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place.
We had a lovely 4 night stay here. The breakfast was excellent. All the staff were very friendly and welcoming. We would certainly recommend this place to our friends and family. Thank you!
Stayed 4 nights in Nov 2023
Response from GM on Nov 26, 2023
THANK YOU

4/10 Poor

Dominic

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Mr Hill on Nov 13, 2023
Hello,I am so sorry that you were unable to stay with us due to family matters and then felt the need to leave this review of usYou contacted us on the day of arrival to let us know you could not come but please note firstly your booking is with Expedia not us and secondly Expedia and we have a 5 day cancellation policy.This policy is in place to protect us as a small business. At no point did you cancel either of your bookings with your agent so at no point could we even resell them if we had tried.We highly recommend that all guests either use travel insurance or a credit card with cover when bookings reservations as unexpected events can arise.This booking can not be refunded or credited for a future stay as if we did we would still lose monies that as a a small business we simply can not afford.At no point have we as a small family business acted incorrectly, we have followed the agents and our policy and again hope guests take responsibility for the travels arrangements with the correct and appropriate cover should such unfortunate events arise.J Hill - Grays

10/10 Excellent

Vinayak

Liked: Cleanliness, staff & service, property conditions & facilities
Response from GM on Nov 5, 2023
Thank you

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grays Up the Hill
We were given a warm welcome, even though we were a little early in checking in. Nice clean facility. A bit of caution, if you have problems walking up hill either call a cab, or stay at another location. When we left for the day, I inadvertently left the door handle sign facing the wrong way, telling not to disturb. They still left us a care package!
Stayed 3 nights in Oct 2023
Response from GM on Oct 30, 2023
Thank you

10/10 Excellent

george

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Grays were very helpful and friendly. The breakfasts are amazing. The accommodations are beautiful.
Stayed 2 nights in Oct 2023
Response from GM on Oct 21, 2023
THANK YOU

10/10 Excellent

Carol

Stayed 1 night in Oct 2023
Response from GM on Oct 8, 2023
THANK YOU

10/10 Excellent

Neal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We so enjoyed our stay at Gray's B & B - we arrived early - had just flown in from US - and we were able to leave our luggage and explore the town of Bath. Our room was just lovely, the breakfasts were delicious and the host and hostess were friendly and helpful. It is about a 20 minute walk to the Abbey from Gray's which was not an issue for us - got to see the homes and gardens as we walked - I would definitely recommend this B & B to all
Stayed 3 nights in Sep 2023
Response from GM on Oct 8, 2023
THANK YOU

10/10 Excellent

Marissa, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decor and friendly staff. Breakfast was excellent with many options and fresh ingredients. Being Bath, parking on site is tight and standard room is smallish. B&B in quiet neighborhood easily walkable to downtown Bath attractions.
Response from GM on Sep 24, 2023
THANK YOU

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from GM on Sep 24, 2023
THANK YOU

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Very clean. Staff friendly. Breakfast amazing
Stayed 3 nights in Sep 2023
Response from GM on Sep 24, 2023
THANK YOU

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
We had a wonderful stay at Grays Boutique B&B. The room was comfortable & well appointed. The staff efficient & friendly. The breakfast menu was extensive & the quality of the food excellent.
Stayed 3 nights in Sep 2023
Response from gm on Sep 10, 2023
Thank you

10/10 Excellent

Cuneyt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on Aug 13, 2023
Thank you

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable rooms. Great breakfast. Would love to return.
Stayed 2 nights in Jul 2023
Response from James on Jul 30, 2023
Thank you

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and welcoming staff. Good value for money. Decent breakfast.
Stayed 2 nights in Jul 2023
Response from JAMES on Jul 21, 2023
THANK YOU

10/10 Excellent

Suzy

Stayed 2 nights in Jul 2023
Response from James on Jul 13, 2023
Thank you

10/10 Excellent

Richard

Stayed 1 night in Jun 2023
Response from JAMES on Jul 8, 2023
THANK YOU

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Bang for the buck is outstanding
Stayed 1 night in Jun 2023
Response from James on Jun 11, 2023
Thank you

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We are plant based, we contacted James abd he arrnaged for vegan sausages for our breakfast. He greeted us on our arrival and made us feel welcome. The property is lovely and beautifuly decorated. The ladies serving breakfast were exceptional, polite, helpful, nothing too much trouble, they all had lovely personal skills and made breakfast flawless.
Stayed 2 nights in Jun 2023
Response from James on Jun 8, 2023
Thank you great to have you both stay

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect night away.
It was a lovely hotel and we really enjoyed our stay. Within walking distance of Bath centre. We will definitely stay again.
Stayed 1 night in May 2023
Response from james on Jun 4, 2023
thank you

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
everything was done to a high standard and the attention to detail was superb, it really was a pleasure to stay as this place.
Stayed 1 night in May 2023
Response from JAMES on May 26, 2023
THANK YOU

10/10 Excellent

philip

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Only one issue - when booking the "Superior Twin Super King Room" on Expedia, the bed defaults to a King double bed (although the picture shows a Twin bed setup). The only options for "Bedding Requests" when you reserve the room are 1 King Bed OR 1 Single Bed , so that's still a bit confusing.
Stayed 2 nights in May 2023
Response from James on May 25, 2023
Thank you for your review and it was a pleasure to have you stay with us.I will speak to Expedia so the description is clear for all guests and maybe add a second picture where the room is also set as a king.Hope you enjoyed your concert too.James

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grays Boutique B&B
Lovely 2 night stay at Grays. Our room had a fantastic view overlooking Bath. Very impressive B&B which was very tastefully decorated and furnished and all areas were spotlessly clean. Owner and staff were all very accommodating and friendly. Breakfast was excellent with a good choice. Bath centre is about 20 minutes walk down hill. Would definitely recommend. Thank you
Stayed 2 nights in Apr 2023
Response from GM on Apr 28, 2023
Thank you

8/10 Good

Trina

Stayed 1 night in Apr 2023
Response from GM on Apr 25, 2023
THANK YOU

8/10 Good

Sharon

Stayed 2 nights in Mar 2023
Response from GM on Apr 7, 2023
Thank you

10/10 Excellent

Robert

Stayed 2 nights in Mar 2023
Response from GM on Apr 25, 2023
THANK YOU

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property! Loved the room and stay!!!
Stayed 1 night in Mar 2023
Response from GM on Mar 17, 2023
Thank you

10/10 Excellent

Nay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful B&B. Staff were all so lovely and helpful, we were upgraded to a larger room on arrival and it was very nice with a four poster bed. B&B located on a nice quiet road and it was only 10 mins walk into the city centre. Breakfast the next morning was delicious, we thoroughly enjoyed our stay and highly recommend.
Stayed 1 night in Mar 2023
Response from GM on Mar 11, 2023
Thank you

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Catering staff were friendly. Breakfast was decent. Shower was temperamental. Property lacked personal touch. Either it’s a hotel or a B&B. It can’t be both
Stayed 1 night in Feb 2023
Response from Mr Hill on Feb 18, 2023
Hello, thank you for your feedback and we are very much a Bed and Breakfast and never profess to be a a Hotel, hence our relaxed personal service which guests appreciate. I uncertain what personal touch it is you mention, we give a warm welcome, comfy rooms and a freshly prepared award winning breakfast plus free parking (something very rare in our city)Thank you again for staying.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Mr Hill on Feb 18, 2023
Thank you

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant
Stayed 2 nights in Jan 2023
Response from GM on Feb 3, 2023
THANK YOU

10/10 Excellent

Alexandra

Stayed 2 nights in Jan 2023
Response from GM on Feb 3, 2023
THANK YOU

10/10 Excellent

Dewanand

Stayed 2 nights in Jan 2023
Response from GM on Jan 30, 2023
Thank you

10/10 Excellent

Nigel

Stayed 1 night in Jan 2023
Response from GM on Jan 22, 2023
Thank you

8/10 Good

Daniel

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant and friendly building
Response from GM on Dec 5, 2022
Thank you

10/10 Excellent

Gareth, Swansea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely B&B. Very nicely decorated, convenient for Bath city centre. Breakfast was really nice - staff friendly too
Stayed 1 night in Nov 2022
Response from GM on Nov 26, 2022
Thank you

10/10 Excellent

Meri

Stayed 1 night in Nov 2022