Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect!

Posted Dec 13, 2014
Hotel was in a great location with beautiful character and the staff were welcoming and helpful. Highly recommended!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oxhey Village

Nice Hotel

Posted Nov 24, 2014
I stayed with my Mother and Daughter in the Garden Suite. The beds were comfortable and the rooms were nice and toasty. Breakfast was very good, and plenty to keep you going till dinner. An occasional lack of finishing touches were a shame, like the tissue box empty, the sink draining very slowly and an up turned corner of the rug which could be a trip hazard, but they didn't distract from a very pleasant stay with very pleasant staff.
5 out of 5
Recommended
for Families
by A verified traveler

Henrietta has character

Posted Nov 19, 2014 on Hotels.com
Nice old historic hotel with lots of character. Staff was very courteous and attentive to all our needs. The breakfasts were very nice with just enough variety. Our room was spacious and pleasant but too close to the street and front door so it was noisy early in the morning and other random times when other guests were coming and going. If we ever come back we will select a room on an upper floor or in back of hotel.
5 out of 5
Recommended
for Couples
by Helenfrom Southampton

Great location and great service

Posted Nov 14, 2014 on Hotels.com
Loved this hotel. Staff were all very friendly. Location was superb - just a short jaunt across the river straight into the Centre of town, but still a quiet street. Room wasn't huge - but very comfortable bed and good shower. And the breakfast was excellent
4 out of 5
Recommended
for Couples
by A verified traveler

Utmärkt läge

Posted Nov 6, 2014 on Hotels.com
Utmärkt läge! 7-8 minuters promenad till Roman Bath. Mycket trevlig och hjälpsam personal. Bra, men inte helfräscht lite slitet rum med knarrande golv som ev stör när man behöver gå upp på natten. För vår del var största nackdelen med hotellet är att frukost börjar serveras först kl 08.00.
5 out of 5
Recommended
for Getaway With Friends
by lhej03from Staffs

Excellent Hotel.

Posted Oct 27, 2014 on Hotels.com
Friendly, courteous service. A spacious, clean and very comfortable room. Superb bathroom facilities and lovely little touches like the complimentary home-made biscuits and filtered spa water. Conveniently situated for shops, cafés and market.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bristol

Good location and lovely hotel

Posted Oct 6, 2014
All was good with this hotel. Lovely big room which was clean and comfortable. Staff friendly and helpful. Lovely breakfast.
5 out of 5
Recommended
by barbarafrom California

outstanding

Posted Sep 30, 2014 on Hotels.com
This is a wonderful hotel in a terrific location. The service was excellent and the included breakfast delicious. I highly recommend this hotel for your stay in Bath.
5 out of 5
Recommended
by K Greenleefrom Texas, USA

Best hotel in Bath

Posted Sep 21, 2014 on Hotels.com
Henrietta House is a gem. Our room was comfortable, attractive, and clean, and the hotel is in easy walking distance of everything you would want to see or do in Bath. Breakfast was delicious, and the staff was friendly and very helpful. They recommended great restaurants, helped print out boarding passes, and shared information about Bath. This was the best hotel we stayed in during our 2-week trip through the British Isles.
3 out of 5
Recommended
by Pgnrltrfrom San Francisco

Lovely if you want really local

Posted Sep 4, 2014 on Hotels.com
We had to leave early as the room( garden suite) was below grade and musty and mildew smelling - due to health reasons. The suite is not a suite by American standards - basement rooms patched together. Tiny tiny bathroom -overall cleanliness is questionable - the staff was lovely( Olaf ) in particular a gem! Sorry guys!