Ratings based on 135 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Perfect!Posted Dec 13, 2014
Hotel was in a great location with beautiful character and the staff were welcoming and helpful. Highly recommended!
for Everyoneby A verified travelerfrom Oxhey Village
Nice HotelPosted Nov 24, 2014
I stayed with my Mother and Daughter in the Garden Suite. The beds were comfortable and the rooms were nice and toasty. Breakfast was very good, and plenty to keep you going till dinner. An occasional lack of finishing touches were a shame, like the tissue box empty, the sink draining very slowly and an up turned corner of the rug which could be a trip hazard, but they didn't distract from a very pleasant stay with very pleasant staff.
for Familiesby A verified traveler
Henrietta has characterPosted Nov 19, 2014 on Hotels.com
Nice old historic hotel with lots of character. Staff was very courteous and attentive to all our needs. The breakfasts were very nice with just enough variety. Our room was spacious and pleasant but too close to the street and front door so it was noisy early in the morning and other random times when other guests were coming and going. If we ever come back we will select a room on an upper floor or in back of hotel.
for Couplesby Helenfrom Southampton
Great location and great servicePosted Nov 14, 2014 on Hotels.com
Loved this hotel. Staff were all very friendly. Location was superb - just a short jaunt across the river straight into the Centre of town, but still a quiet street. Room wasn't huge - but very comfortable bed and good shower. And the breakfast was excellent
for Couplesby A verified traveler
Utmärkt lägePosted Nov 6, 2014 on Hotels.com
Utmärkt läge! 7-8 minuters promenad till Roman Bath. Mycket trevlig och hjälpsam personal. Bra, men inte helfräscht lite slitet rum med knarrande golv som ev stör när man behöver gå upp på natten. För vår del var största nackdelen med hotellet är att frukost börjar serveras först kl 08.00.
for Getaway With Friendsby lhej03from Staffs
Excellent Hotel.Posted Oct 27, 2014 on Hotels.com
Friendly, courteous service. A spacious, clean and very comfortable room. Superb bathroom facilities and lovely little touches like the complimentary home-made biscuits and filtered spa water. Conveniently situated for shops, cafés and market.
for Everyoneby A verified travelerfrom Bristol
Good location and lovely hotelPosted Oct 6, 2014
All was good with this hotel. Lovely big room which was clean and comfortable. Staff friendly and helpful. Lovely breakfast.
Recommendedby barbarafrom California
outstandingPosted Sep 30, 2014 on Hotels.com
This is a wonderful hotel in a terrific location. The service was excellent and the included breakfast delicious. I highly recommend this hotel for your stay in Bath.
Recommendedby K Greenleefrom Texas, USA
Best hotel in BathPosted Sep 21, 2014 on Hotels.com
Henrietta House is a gem. Our room was comfortable, attractive, and clean, and the hotel is in easy walking distance of everything you would want to see or do in Bath. Breakfast was delicious, and the staff was friendly and very helpful. They recommended great restaurants, helped print out boarding passes, and shared information about Bath. This was the best hotel we stayed in during our 2-week trip through the British Isles.
Recommendedby Pgnrltrfrom San Francisco
Lovely if you want really localPosted Sep 4, 2014 on Hotels.com
We had to leave early as the room( garden suite) was below grade and musty and mildew smelling - due to health reasons. The suite is not a suite by American standards - basement rooms patched together. Tiny tiny bathroom -overall cleanliness is questionable - the staff was lovely( Olaf ) in particular a gem! Sorry guys!