Ratings based on 62 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Couplesby A verified travelerfrom London
excellent hotel close to city centrePosted Mar 29, 2015
Pros: unique design, character, location, staff
Extremely warm welcome from very friendly & professional staff. Hotel has plenty of character & is well positioned within a 10 minute walk of the city centre. A very comfortable room, we very much enjoyed the stay.
for Couplesby A verified traveler
Very nice hotel and great staffPosted Feb 27, 2015
Pros: The friendly staff.
Location: Of course, the Roman Baths were great. We had a very pleasant dinner at Joya Restaurant and was lovely just wandering around the beautiful city.
The room would be perfect with air conditioning and the wifi could be faster but other than that a great hotel.
for Everyoneby A verified travelerfrom cardiff
Very convenient for city centrePosted Feb 11, 2015
Pros: Position and beautiful building. Staff extremely helpful . Very good guide to Bath centre / attractions / restaurants in bedroom.
Cons: Room facilities - tea/ coffee making equipment and an extraction fan in bathroom
Location: So many things to do as very central. Shopping , eating, rugby, antiques, museums
Very courteous staff. Valet parking (12.50 /day) saved the hassle of finding a car park. Hotel very comfortable. Small bar area and breakfast served in basement restaurant - not included in the price and rather expensive for what was provided. The biggest drawback for us was that there was no tea/coffee making provision in the bedroom ( ample room for a mini fridge etc ) . Free tea and coffee available in the reception room but water was tepid and no milk there on second attempt! We ordered room service instead which was fine but pricey for a cuppa! Extraction fan in bathroom would be beneficial.
for Everyoneby A verified traveler
Anniversary treat in BathPosted Jan 19, 2015
Perfect beautiful hotel with charming and considerate staff! Lovely :)
for Couplesby Eva
Posted Nov 30, 2014 on Hotels.com
for Couplesby Michaelfrom braintree
short stayPosted Nov 30, 2014 on Hotels.com
Very relaxed and very nice would have been nice to have coffee and tea.in room for early morning drinks .car was parked on velet parking but came back dirty .stay was good helpful staff
for Everyoneby A verified travelerfrom M
hotel roomPosted Oct 12, 2014
Too warm; beds too soft and could use better pillows; otherwise it was delightful- we loved the ambiance and the view and very quiet-the location of the hotel is excellent for access to all sights
for Golfby Charliefrom Norge
Fantastik servicePosted Oct 5, 2014 on Hotels.com
Recommendedby PJfrom French Londoner
Posted Oct 2, 2014 on Hotels.com
Great location, and fantastic service. People at the reception were always very kind, attentive and efficient! We spent a lovely moment in this hotel!
for Everyoneby A verified travelerfrom england
Very enjoyable stayPosted Sep 11, 2014
Cons: There were a few errors on our bills we shouldn't really of happened.
We received a lovely welcome and our room was beautiful. The hotel was very handy for visiting everywhere of interest in Bath and very convenient. The beds were extremely comfortable.