Ratings based on 59 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Very nice hotel and great staffPosted Feb 27, 2015
Pros: The friendly staff.
Location: Of course, the Roman Baths were great. We had a very pleasant dinner at Joya Restaurant and was lovely just wandering around the beautiful city.
The room would be perfect with air conditioning and the wifi could be faster but other than that a great hotel.
for Everyoneby A verified travelerfrom cardiff
Very convenient for city centrePosted Feb 11, 2015
Pros: Position and beautiful building. Staff extremely helpful . Very good guide to Bath centre / attractions / restaurants in bedroom.
Cons: Room facilities - tea/ coffee making equipment and an extraction fan in bathroom
Location: So many things to do as very central. Shopping , eating, rugby, antiques, museums
Very courteous staff. Valet parking (12.50 /day) saved the hassle of finding a car park. Hotel very comfortable. Small bar area and breakfast served in basement restaurant - not included in the price and rather expensive for what was provided. The biggest drawback for us was that there was no tea/coffee making provision in the bedroom ( ample room for a mini fridge etc ) . Free tea and coffee available in the reception room but water was tepid and no milk there on second attempt! We ordered room service instead which was fine but pricey for a cuppa! Extraction fan in bathroom would be beneficial.
for Everyoneby A verified traveler
Anniversary treat in BathPosted Jan 19, 2015
Perfect beautiful hotel with charming and considerate staff! Lovely :)
for Everyoneby A verified travelerfrom M
hotel roomPosted Oct 12, 2014
Too warm; beds too soft and could use better pillows; otherwise it was delightful- we loved the ambiance and the view and very quiet-the location of the hotel is excellent for access to all sights
for Golfby Charliefrom Norge
Fantastik servicePosted Oct 5, 2014 on Hotels.com
Recommendedby PJfrom French Londoner
Posted Oct 2, 2014 on Hotels.com
Great location, and fantastic service. People at the reception were always very kind, attentive and efficient! We spent a lovely moment in this hotel!
for Everyoneby A verified travelerfrom england
Very enjoyable stayPosted Sep 11, 2014
Cons: There were a few errors on our bills we shouldn't really of happened.
We received a lovely welcome and our room was beautiful. The hotel was very handy for visiting everywhere of interest in Bath and very convenient. The beds were extremely comfortable.
for Couplesby Yannfrom Rennes
ImpeccablePosted Sep 5, 2014 on Hotels.com
Nous avons passé deux nuits au Queensberry hotel, et nous en avons été très contents. L'hôtel est bien placé car il permet d'atteindre tous les lieux intéressants de la ville à pieds. Il est dans une rue calme. Le personnel se charge de garer votre voiture pour la somme de 10£ (bon marché vu les tarifs des parkings dans Bath). La chambre était très spacieuse, ainsi que la salle de bain. Le personnel était très sympathique, souriant et serviable. Cet hôtel offre vraiment de très bonnes prestations à tous points de vue. A noter, la chambre 25 est située sous le bar, il y a donc un peu de bruit jusqu'en fin de soirée (bruits de pas au plafond).
for Familiesby Björnfrom Stockholm
BathPosted Aug 25, 2014 on Hotels.com
Perfekt hotel, med "gammaldags service".
for Everyoneby A verified travelerfrom Benfleet, Essex
Lovely warm welcomePosted Aug 21, 2014
Pros: It's proximity to the town means you can walk almost anywhere and so don't have to bother with the car. Bedroom was very comfortable.
Cons: Perhaps a new carpet on the stairs?
Location: Excellently situated to walk into town, Royal Terrace, the tourist bus and the baths etc. Thermo spa is awesome! Lots of lovely restaurants.
Staff were very endearing and willing to help. Was actually met on the pavement outside the hotel with help to carry bags in. Hotel is a little shabby in places (carpet a little threadbear on communal areas,) but the staff more than make up for this. Great stay.It's proximity. Room 11, had the fastest filling bath ever and a really good shower with plenty of hot water.