Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Very nice hotel and great staff

Posted Feb 27, 2015
Pros: The friendly staff.
Cons: Wifi
Location: Of course, the Roman Baths were great. We had a very pleasant dinner at Joya Restaurant and was lovely just wandering around the beautiful city.
The room would be perfect with air conditioning and the wifi could be faster but other than that a great hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom cardiff

Very convenient for city centre

Posted Feb 11, 2015
Pros: Position and beautiful building. Staff extremely helpful . Very good guide to Bath centre / attractions / restaurants in bedroom.
Cons: Room facilities - tea/ coffee making equipment and an extraction fan in bathroom
Location: So many things to do as very central. Shopping , eating, rugby, antiques, museums
Very courteous staff. Valet parking (12.50 /day) saved the hassle of finding a car park. Hotel very comfortable. Small bar area and breakfast served in basement restaurant - not included in the price and rather expensive for what was provided. The biggest drawback for us was that there was no tea/coffee making provision in the bedroom ( ample room for a mini fridge etc ) . Free tea and coffee available in the reception room but water was tepid and no milk there on second attempt! We ordered room service instead which was fine but pricey for a cuppa! Extraction fan in bathroom would be beneficial.
5 out of 5
Recommended
for Everyone
by A verified traveler

Anniversary treat in Bath

Posted Jan 19, 2015
Perfect beautiful hotel with charming and considerate staff! Lovely :)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom M

hotel room

Posted Oct 12, 2014
Too warm; beds too soft and could use better pillows; otherwise it was delightful- we loved the ambiance and the view and very quiet-the location of the hotel is excellent for access to all sights
5 out of 5
Recommended
for Golf
by Charliefrom Norge

Fantastik service

Posted Oct 5, 2014 on Hotels.com
Helt topp!
5 out of 5
Recommended
by PJfrom French Londoner

Posted Oct 2, 2014 on Hotels.com
Great location, and fantastic service. People at the reception were always very kind, attentive and efficient! We spent a lovely moment in this hotel!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom england

Very enjoyable stay

Posted Sep 11, 2014
Cons: There were a few errors on our bills we shouldn't really of happened.
We received a lovely welcome and our room was beautiful. The hotel was very handy for visiting everywhere of interest in Bath and very convenient. The beds were extremely comfortable.
5 out of 5
Recommended
for Couples
by Yannfrom Rennes

Impeccable

Posted Sep 5, 2014 on Hotels.com
Nous avons passé deux nuits au Queensberry hotel, et nous en avons été très contents. L'hôtel est bien placé car il permet d'atteindre tous les lieux intéressants de la ville à pieds. Il est dans une rue calme. Le personnel se charge de garer votre voiture pour la somme de 10£ (bon marché vu les tarifs des parkings dans Bath). La chambre était très spacieuse, ainsi que la salle de bain. Le personnel était très sympathique, souriant et serviable. Cet hôtel offre vraiment de très bonnes prestations à tous points de vue. A noter, la chambre 25 est située sous le bar, il y a donc un peu de bruit jusqu'en fin de soirée (bruits de pas au plafond).
5 out of 5
Recommended
for Families
by Björnfrom Stockholm

Bath

Posted Aug 25, 2014 on Hotels.com
Perfekt hotel, med "gammaldags service".
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Benfleet, Essex

Lovely warm welcome

Posted Aug 21, 2014
Pros: It's proximity to the town means you can walk almost anywhere and so don't have to bother with the car. Bedroom was very comfortable.
Cons: Perhaps a new carpet on the stairs?
Location: Excellently situated to walk into town, Royal Terrace, the tourist bus and the baths etc. Thermo spa is awesome! Lots of lovely restaurants.
Staff were very endearing and willing to help. Was actually met on the pavement outside the hotel with help to carry bags in. Hotel is a little shabby in places (carpet a little threadbear on communal areas,) but the staff more than make up for this. Great stay.It's proximity. Room 11, had the fastest filling bath ever and a really good shower with plenty of hot water.