Standard Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Reviews of Comfort Inn University Area

2.5 out of 5
Comfort Inn University Area
4924 Constitution Ave, Baton Rouge, LA

Reviews

8.0

Very Good

Rating 10 - Excellent. 306 out of 757 reviews" "
Rating 8 - Good. 231 out of 757 reviews" "
Rating 6 - Okay. 113 out of 757 reviews" "
Rating 4 - Poor. 63 out of 757 reviews" "
Rating 2 - Terrible. 44 out of 757 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

James, Huntington

Traveled with family
Liked: Staff & service
Disliked: Amenities
Property is dated. Staff was great. Courteous and hospitable. Breakfast was great. Many options. Bathrooms need updating and vending machine was only option at night and many did not work.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet!
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Lisa,We are delighted to hear that you found our hotel clean and quiet. Your positive feedback is greatly appreciated. Thank you for choosing to stay with us.

10/10 Excellent

Jazzmus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Jazzmus,We are delighted to hear that you found our staff helpful and friendly during your stay. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.

6/10 Okay

William W

Traveled with family
Liked: Cleanliness
Ok experience… location convienent to LSU
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Hello William W, We appreciate your feedback and are pleased to hear our location served your needs. Should you have any further comments or concerns, please don't hesitate to contact our management team directly for assistance. Thank you for choosing to stay with us and we hope to welcome you back in the future.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
All was great!!
Stayed 1 night in Apr 2024
Response from Ken on Apr 17, 2024
Thank you for taking the time to fill out this survey, we hope to see you in the near future. Have a wonderful day.

8/10 Good

Kerri

It was good. Would stay there again
Stayed 2 nights in Apr 2024
Response from Ken on Apr 15, 2024
Thank you for taking the time to fill out this survey, we are glad to hear you enjoyed your stay. We hope to see you in the near future, take care and have a wonderful day.

6/10 Okay

Kirsten

Traveled with family
Liked: Staff & service
It was adequate. It was an older hotel and we got good value
Stayed 3 nights in Apr 2024
Response from Manager on Apr 13, 2024
Hello Kirsten,We appreciate your feedback on your stay with us. Our historic charm adds character to our hotel, and we are pleased to hear you found value in your experience. Should you have any further comments or suggestions, feel free to reach out to us directly.

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was friendly and efficient.
Stayed 1 night in Apr 2024
Response from Manager on Apr 13, 2024
Hello Camille,We are delighted to hear that you found our check-in process friendly and efficient. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 3 nights in Feb 2024
Response from Manager on Mar 29, 2024
Hello Anthony,We are thrilled to hear that you had a positive experience during your stay with us. We appreciate your feedback and hope to welcome you back in the future for another enjoyable visit.

10/10 Excellent

Zita

Stayed 2 nights in Mar 2024
Response from Manager on Apr 17, 2024
Hello Zita,We are happy to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future for another wonderful experience!

8/10 Good

Nicholas, Bossier City

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and well maintained. The breakfast was ok. The what I assume was a premade cheese omelet was disgusting. I think they should have just had scrambled eggs. Other than that it was nice. I have stayed there twice and both times I had the same room.
Stayed 1 night in Mar 2024
Response from Ken on Mar 26, 2024
Thank you for taking the time to fill out this survey, we are happy to hear that you enjoyed your stay,beside the breakfast eggs. We hope to see you in the near future. Take care and a wonderful evening

6/10 Okay

Joseph, Alpharetta

Business traveler
Liked: Cleanliness, staff & service
The drawers didn't have any handles on them. The desk chair was missing a wheel.
Stayed 3 nights in Mar 2024
Response from Ken on Mar 25, 2024
Thank you for taking the time to fill out this survey, we apologize for the inconvenience and we hope to see you in the near future.

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in attendant was super friendly, Fast and easy. Close to a variety of restaurants and shopping.
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Kathryn,We're delighted to hear that you found our check-in process smooth and convenient. Our prime location near dining and shopping options is indeed a favorite among our guests. Should you have any further feedback or require assistance, please feel free to reach out to our management team directly.

10/10 Excellent

Kristin

Stayed 1 night in Mar 2024
Response from Manager on Apr 13, 2024
Hello Kristin,We appreciate you choosing our hotel for your stay! If you have any additional feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another excellent experience.

4/10 Poor

Clarissa

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Door in bathroom felt like it was going to break off and any moment. Or we were going to break it just trying to get out. Toilet ran. Had to man handle the shower faucet to get it to turn off all the way or it would drop. 1 of the queen beds (Rm 205) sinks very bad in the middle so definitely not comfortable for 2 people. Luckily we had our son sleep on that one. Beds NOT comfortable. Room didn't get very cold and it felt muggy. Would not stay here again. Only positive, all staff members were friendly and it's around lots of restaurants
Response from Manager on Mar 17, 2024
Hello Clarissa,We appreciate your feedback regarding your recent stay. Your comments have been noted and will be shared with our maintenance team for further review. We are glad to hear that you found our staff friendly and enjoyed the nearby dining options. Should you have any further concerns, please do not hesitate to reach out to our management team for assistance.

10/10 Excellent

Brian

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean, people where nice
Stayed 2 nights in Mar 2024
Response from Manager on Mar 16, 2024
Hello Brian,We are pleased to hear that you found our hotel to be very clean and that our staff were friendly during your stay. Your feedback is appreciated as we strive to provide a positive experience for all of our guests. If you have any further comments or suggestions, we recommend reaching out to our management team directly. Thank you for choosing to stay with us.

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was friendly and fast. The service was excellent and the breakfast was better than what one usually gets where it is described as "continental." The location was also convenient to everything we wanted to do in Baton Rouge.
Stayed 2 nights in Mar 2024
Response from Ken on Mar 8, 2024
Thank you for taking the time to fill out our online survey, we here at the Comfort Inn really appreciate that you enjoyed your stay with us.We hope to see you in the near future. Thank you and have a wonderful day.

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Mar 6, 2024
Hello Anthony, We appreciate you choosing our hotel for your stay. Please feel free to contact us with any feedback you may have from your recent visit. We hope to welcome you back soon for an even better experience!

2/10 Terrible

Evelyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was just very rude and unprofessional. They didn’t even have shampoo or conditioner and I’ve never seen a place that doesn’t provide that to their customers. Would never stay here again
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Evelyn,We apologize for any inconvenience you experienced during your stay. Our team strives to provide excellent service at all times. Guest feedback is valuable to us, and we appreciate your comments regarding the amenities provided. Your concerns will be shared with the relevant departments for further review and improvement.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Paul,We are glad to hear that you found our hotel clean and convenient during your stay. Your feedback is appreciated. Thank you for choosing to stay with us.

8/10 Good

Brenda

Traveled with partner
Like that it was close to restaurants but rooms wasn't too clean. I guess u get what u pay for lol
Stayed 2 nights in Jan 2024
Response from Ken on Feb 22, 2024
Thank you for taking the time to fill out online survey. We hope to see you in the near future, take care and have a wonderful day

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time I checked in up until I checked out was Excellent
Stayed 2 nights in Feb 2024
Response from Manager on Feb 14, 2024
Hello Robin,We are thrilled to hear that your overall experience at our hotel was excellent from check-in to check-out! Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for another exceptional stay.

10/10 Excellent

Stephanie

Business traveler, Traveled with partner
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Ken on Jan 13, 2024
Thank you for taking the time to fill out our online survey, we look forward to seeing you in the near future. Take care and have a wonderful evening.

8/10 Good

Curry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello Curry,Thank you for choosing our hotel for your stay! We appreciate your high rating and hope that you had a pleasant experience with us. If you have any specific feedback or suggestions, we encourage you to reach out to us directly so we can address any concerns. We look forward to welcoming you back in the future.

8/10 Good

Francisco

Stayed 4 nights in Jan 2024
Response from Manager on Jan 10, 2024
Hello Francisco,We appreciate you taking the time to leave a review of your recent stay with us. We hope you had a pleasant experience and enjoyed your time at our hotel. Should you have any further comments or suggestions, please feel free to reach out to us directly so that we may address any concerns. We look forward to welcoming you back in the future.

10/10 Excellent

Kasturi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well connected hotel
Budget friendly hotel with quick access to the interstate. We were happy with the breakfast.
Stayed 2 nights in Dec 2023
Response from Ken on Dec 22, 2023
Thank you for taking the time to fill out our guest survey, we are glad to hear that you enjoyed your stay with us. Take care and have a wonderful day.

8/10 Good

Mark Ralph

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Ken on Dec 20, 2023
Thank you for taking the time to fill out our online survey, we are glad to hear that you enjoyed your stay with us. We hope to see you in the near future and have a wonderful day.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only minor complaint I have is the gym is very outdated. I still worked up a sweat but it was because I kept the ac off. Everything else was great. The staff was friendly and the room was comfortable.
Stayed 1 night in Dec 2023
Response from Ken on Dec 19, 2023
Thank you for taking the time to fill out our online survey, we are glad to hear that you enjoyed your stay with us, we strive very hard to provide excellent service to our guests. Take care and have a wonderful day.

8/10 Good

Steven

Stayed 1 night in Dec 2023
Response from Manager on Dec 10, 2023
Hello Steven,We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience during your time with us. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and would love to hear from you. We look forward to welcoming you back in the future.

10/10 Excellent

Diana Denbow, Arlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue with my room when I checked in. I was traveling to Baton Rouge with my two sons to watch the LSU football game. I reserved a room with two queen beds, and was told that I had one king. Everything (including this hotel) was full. They were able to move some things around and get me a room with two queens. It was a 6.5 hour drive to get there, and I was really not in the mood to deal with this. THANK YOU SO VERY MUCH FOR GOING THE EXTRA MILE, AND GETTING US TAKEN CARE OF!!! YOU HELPED MAKE OUR TRIP SPECIAL!!!
Stayed 2 nights in Nov 2023
Response from Ken on Dec 5, 2023
Thank you for taking the time to fill out our online survey, we here at the Comfort Inn are very glad to hear that we were able to take care of your needs. Thank you and have a wonderful day.

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ken on Dec 5, 2023
Thank you for taking the time to fill out our online survey, we are glad that you enjoyed your stay with us. Take Care and have a great day

6/10 Okay

Mark

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The staff at the reception desk was exceptionally friendly and accommodating. The elevator floor was filthy, the WiFi signal was so weak as to be essentially nonfunctional, we spent a total of 5 days and four nights and at no point did housekeeping enter our room to provide clean towels or empty the garbage, and the blackout curtain was falling off the rod
Stayed 4 nights in Nov 2023
Response from Manager on Nov 30, 2023
Hello Mark, Thank you for your feedback regarding our friendly and accommodating staff at the reception desk. We appreciate your input regarding the elevator floor, WiFi signal, housekeeping, and the blackout curtain. We apologize for any inconveniences you may have experienced. Your comments have been forwarded to the relevant departments for their review and necessary actions.

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Everything was really easy and convenient
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Anthony,Thank you for your feedback! We are thrilled to hear that you found your stay with us to be easy and convenient. We pride ourselves on providing a hassle-free experience for our guests. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on Dec 17, 2023
Hello Richard,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 25, 2023
Hello Donald,Thank you for rating our hotel! We appreciate your feedback and are glad that you had a positive experience during your stay. If there is anything specific you would like to share about your time with us, please feel free to reach out to us directly so we can address any concerns or suggestions you may have. We hope to welcome you back in the future for an even better experience.

6/10 Okay

GONZALO

Business traveler, Traveled with family
Not great but it was ok
Stayed 2 nights in Nov 2023
Response from Ken on Nov 20, 2023
Thank you for taking the time to fill out our online survey, we here at the Comfort Inn strive very hard to make things right for our guests. Thank you and we hope to see you in the near future.

10/10 Excellent

mark

Stayed 2 nights in Nov 2023
Response from Manager on Nov 18, 2023
Hello mark,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

byron

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Furniture was a little dated
Stayed 1 night in Nov 2023
Response from Ken on Nov 15, 2023
Thank you for taking the time to fill out our online survey, we here at the Comfort Inn will use this guest insight to move foward with some of the things that needs improvement.Thank you and have a wonderful day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We enjoyed having a nice, clean place to stay after the LSU game. It is in a great location as you don’t have to get on the interstate from the university, and it’s only 20 minutes away. We have stayed here multiple times and will stay again next time we’re in Baton Rouge.
Stayed 2 nights in Nov 2023
Response from Ken on Nov 15, 2023
Thank you for taking the time to fill out our online survey, we are glad to hear that you enjoyed your stay and we hope to see you in the near future. Have a wonderful day.

10/10 Excellent

Walter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N.a
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Walter,Thank you for your feedback regarding your recent stay at our hotel. We appreciate hearing about your experience and apologize for any inconvenience you may have encountered. We strive to provide a comfortable and enjoyable stay for all our guests and will take your comments into consideration for future improvements. If there is anything else we can assist you with, please do not hesitate to contact our management team.

10/10 Excellent

Gllynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
There for a LSU college visit. Checked in around 1 AM, the desk clerk was very friendly and helpful. The rooms were clean and comfortable, location is great - took us about 5 minutes to get to campus.
Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Hello Gllynda,Thank you for choosing our hotel for your college visit! We are thrilled to hear that our friendly and helpful staff, as well as our clean and comfortable rooms, made your stay enjoyable. We're also glad that our convenient location provided easy access to the campus. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Addictive Disorder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor WiFi
The room was very good, clean, well supplied. The breakfast was great. As I have stated before when I've stayed with you, the WiFi signal is nearly nonexistent. That is frustrating when I have business to take care of.
Stayed 1 night in Oct 2023
Response from Manager on Oct 27, 2023
Hello Addictive Disorder,Thank you for your positive feedback regarding the room and breakfast. We apologize for the inconvenience caused by the WiFi signal and appreciate your patience. We will look into improving the connectivity for a better experience next time.Please give us a chance to redeem ourselves.

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were just a bit firm but overall a nice stay
Stayed 2 nights in Oct 2023
Response from Ken on Oct 23, 2023
Thank you for taking the time to fill out our online survey,we here at the Comfort Inn appreciate that overall you enjoyed you stay other than our Beds. Thank you and have a wonderful day.

8/10 Good

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2023
Response from Ken on Oct 23, 2023
Thank you for taking the time to fill out our online survey, we here at the Comfort Inn appreciate your business and hope to see you in the near future.

10/10 Excellent

Donsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Oct 2023
Response from Ken on Oct 19, 2023
Thank you for taking the time to fill out our online survey, we here at the Comfort Inn value our guest opinions and take matters very seriously.Thank you and we hope to see you in the near future.

10/10 Excellent

Benshawn

Stayed 1 night in Oct 2023
Response from Manager on Nov 9, 2023
Hello Benshawn,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on Oct 5, 2023
Hello Shana,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Manager on Sep 26, 2023
Hello Matt,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 Terrible

Georgia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late and found toilet clogged in my room. When I called down for assistance, I was told they had no majntenance and offered the plunger they kept at the desk. I asked for the manager and was told he went home for the weekend. I asked for a new room and was told no, that was not allowed. I left and went to the Holiday Inn a couple of buildings away, where for an extra $29 per night they don't require guests to do their own maintenance or clean up after other guests.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 23, 2023
Hello Georgia,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

8/10 Good

Johnny

Traveled with family
Liked: Staff & service, room comfort
Solid, inexpensive place to stay
Older hotel but the rooms are pleasant. The staff is amazing and made this trip wonderful.
Stayed 3 nights in Sep 2023
Response from Manager on Sep 19, 2023
Hi Johnny,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.